wolstech

1. Yes, all accounts have SMTP by default, but the required DNS (SPF/DKIM/DMARC) has to be requested in order for mail from your domain to deliver to most providers. Do you want me to set that up? 2. Plesk uses 25 (insecure) and 465 (SSL/TLS) for SMTP. Authentication is required (use the email address and password of a mailbox you create in Plesk to send messages from that mailbox). 3. The SMTP host name should be johnny.heliohost.org, not mail.tanzilskill.helioho.st. This is likely why you're experiencing issues. 4. Sending limit of 50 messages per day. Note that each recipient counts as a message, so 1 email sent to 50 people counts as 50 emails. Exceeding this will result in loss of email service. If you need more, you need to request an increase (which requires sample emails as well as answers to some questions about things like how to unsubscribe). Also, be aware that Webmail has to be turned on manually if you want that feature. That can be done in Plesk->(your domain)->Mail->Mail settings (change Webmail to Roundcube). It takes 2 hours to take effect if you change it.

Glad to hear you got it working! Please let us know if you need anything else.

Please see https://wiki.helionet.org/502_Bad_Gateway and https://wiki.helionet.org/504_Gateway_Timeout The short version is the server is either restarting Apache or overloaded and too busy to process your request.

Domain added. It can take up to 2 hours to function.

The only other thing it could be is a password issue. I assume you already tried setting a new password for the database user? Also, maybe Krydos has some insight on this...the settings are correct on your end and in Plesk.

When you register or finish a reset, it can take several minutes (or longer in some cases) before you can log in again. The account has since finished creating though, so it should be working at this point. If you still still can't log in, try resetting the password: https://heliohost.org/reset/

Invite resent.

These are the lines for email config from your zone file if you still don't see them in Plesk. You'll need to combine the DKIM key back into one line to add it to CF since it's broken up across two lines due to length here. heej.se. 14400 IN TXT "v=spf1 ip4:64.62.151.106 ip6:2001:470:1:1ee::2009 ~all" _dmarc 14400 IN TXT "v=DMARC1; p=quarantine" _domainkey.heej.se. 14400 IN TXT "o=-" default._domainkey.heej.se. 14400 IN TXT ( "v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAqxEnQGWUVuqpHa7mAyyLaduwDLLvyFaMKhkdHw286tL2E0nSpIr+qDtIt92iTHRQyQuOab3ZEa2Rk1aLPWvVURvkw8cMGq6IMr9/5QwaCw0mVZ81uvANEpAvZNnGl5WoxMwa3hYXldEVwSNozQ2NskBHu/FYnviduQODNqKecdyI1mB2EF3GMovI0QP9dMF0S" "0XxmtQ3IzJKv1qruYUjwzZjyBV4Rus2Q5FlFtCrENHs1IcDNuUVwEWfq7osqDe2UhJjWGb1yzK4PQKQm9ez2PVWq/ZvS0aJ/gIi7XHJJ4aLwmct0DQjko0fxLsTmiq70AGdNe25wrY0+9MTdsl5owIDAQAB;" ) ~

Well that's...interesting. I get the same 'Not supported' message on the admin side too via Plesk. I was able to turn it on via the script we use for our DNS though. The records should be in there now for you.

The suspensions for these 2 accounts have been cancelled and the accounts have been excluded. If anyone else at your workplace wants to create an account, please let us know beforehand so everyone doesn't end up suspended again. Also, please be sure the accounts are not and will not be utilized for cross-hosting (spreading a large project across more than one account). Doing so will result in a suspension for evading the resource limits.

What is the username of your coworker?

You’re suspended for having more than one account. Users are only allowed to have one account. The other account you matched with already requested unsuspension and is currently active. Do you know why our system might think you have a second account?

In that create DKIM selector box, type "default" and click Create. After that, there should be a (?) next to the DKIM options that shows the DNS records.

Changes to the state of a domain take up to 2 hours to take effect. It's not instant. The domain is already working for me though, so if you're still seeing a 404 error, please clear your cache.

Please check your PMs for information regarding your Lily account.

We've blocked the IP in question, updated your email address, and unsuspended you. Please remove whatever telegram is connecting to, as it's either broken or too heavy to run on Johnny. If you want to continue hosting that here, you'll need a VPS for it.

Curious what Krydos says about this, but it seems like this would basically be the digital equivalent of mailing us a gift card and telling us redeem the GC as payment since an actual payment can't be processed... Question for you: If you buy one of these cards, are you able to load it into your Paypal account then send the paypal balance via email address? I know our site doesn't let you use paypal balance as a payment method, but Paypal's own website used to let you do this by entering an email address. If that option still exists you can enter admin@heliohost.org as the recipient and it should come to us.

You should be using johnny.heliohost.org as the database server hostname. Also, the error you're getting makes me think you have the DB settings wrong somewhere else in your code, as it's mentioning 'lsvcam_webcamLSVdbUser'@'www640.your-server.de' If this were set up correctly on your end, that bold part should be showing johnny.heliohost.org.

It's suspended for both excessive traffic that caused an outage on Johnny, and for using as temporary email address: Can you explain what this traffic was, and provide a real email address for your account?

Krydos can create postgis on it for you. Escalating.

Creating the postgis extension is not something you can do yourself. Krydos has to do this for you. What is the name of the database that needs this extension?

And to give a more thorough idea of just how dumb this was, your actions caused nearly 3000 other websites across 988 other users to experience an outage.

Odds are you’re probably sharing a network or a computer with someone else who has an account. Either way, since the other account is still suspended and we haven’t heard from the other user, you’ve been unsuspended. it may take a few minutes to work again.

DKIM, SPF, and DMARC have been set up for the domain fallbork.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

For mysql, you actually do it yourself. In plesk, edit the database user, and there's an option for remote access at the bottom below the permissions section.