MoneyBroz

Which python version are you using?

This support request is being escalated to our root admins.

Main domain changed. It can take up to 2 hours for the new domain to start working.

Domain added. It can take up to 2 hours to start working. Manually adding a domain on your own isn't supported yet but we're happy to assist you with this process.

Domains added. It can take up to 2 hours to for them to start working.

Account has been reset, and a new invite has been sent to your email address. You can also download a backup of your account before the reset at https://heliohost.org/backup

To do this we'll need to rebuild the vps so if you need any files backed up then let us know which files you would like backed up.

Yes you will always have SSH access

Hosting accounts on Morty cannot be transferred over to a VPS, the two are entirely different servers from each other. a VPS only comes with an OS and ssh access, if you don't have much experience using the command line, we can install a control panel such as hestia if you'd like. You can always copy the files and databases from your Morty account to your VPS.

This support request is being escalated to our root admins.

This support request is being escalated to our root admins.

Main domain changed. It can take up to 2 hours to start working.

I see now your account is now at 2000mb of storage. Marking as solved.

Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account: You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space. This storage space upgrade is good for the life of the account, and has no monthly cost. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.

Subdomain added. It can take up to 2 hours to start working.

These domains do not fit the limit of 5 domains on Johnny, if you would like to have more than 5, you will need to upgrade to Tommy or Morty.

Domain added. it can take up to 2 hours to start working.

This support request is being escalated to our root admins.

Domain added. it can take up to 2 hours to start working.

Which python version are you using?

Domains removed and new domains added. it can take up to 2 hours for the new domains to start working. Since removing a domain sometimes deletes the files associated with it, you can download a backup of your account before the removal at https://heliohost.org/backup

Your site appears to be working properly on my end however i did notice that you deleted the cgi-bin folder from your domains root directory, be aware that because of this you will not be able to use scripts such as python, Nodejs etc... without resetting your account.

Account has been reset, and a new invite has been sent to your email address. You can also download a backup of your account before the reset at https://heliohost.org/backup The domain can be readded once you recreate your account.

This support request is being escalated to our root admins.

Domain added. it can take up to 2 hours to start working.