MoneyBroz

I'll escalate this to Krydos but it looks like the payment did indeed go through despite the error and i upgraded the VPS as requested.

Also could you explain what this domain would be used for?

As per this news post, the domain limit is now 5 domains These count as 10 domains which exceeds the new limit.

We cannot remove this domain as the account associated with it is currently archived. you will need to unarchive by logging in to your dashboard.

Domain added. it can take up to 2 hours to start working.

Domains added. it can take up to 2 hours to start working.

Account has been reset, and a new invite has been sent to your email address. You can also download a backup of your account before the reset at https://heliohost.org/backup We can add these subdomains above after you recreate your account.

Domain added. it can take up to 2 hours to start working.

This support request is being escalated to our root admins.

Domain added. it can take up to 2 hours to start working.

This support request is being escalated to our root admins.

This support request is being escalated to our root admins.

Domain removed. since removing a domain sometimes deletes the files associated with it, you can download a backup of your account before the removal at https://heliohost.org/backup

Subdomains added. it can take up to 2 hours for them to start working. Also in the future, do not post support related topics in the Suspended and Queued accounts section of the forum unless your account is suspended, Post's like this are to be posted in the Customer Service section instead.

Domain added. it can take up to 2 hours to start working.

Main domain changed and subdomains added. it can take up to 2 hours for them to start working. a root admin can assist with adding the aliases.

These domains/subdomains far exceed the 10 domain limit we have. let us know which 10 domains would you like added.

Domain added. it can take up to 2 hours to start working.

This support request is being escalated to our root admins.

Domain added. it can take up to 2 hours to start working.

Domain added. it can take up to 2 hours to start working.

Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account: You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space. This storage space upgrade is good for the life of the account, and has no monthly cost. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.

Please don't create multiple topics for the same issue, someone will help you when they can. See: https://helionet.org/index/topic/66674-developers-can-be-bad-at-administrative-work-im-one-of-them/

This support request is being escalated to our root admins.

Did you intend to get a VPS or a shared hosting account? username litebrite belongs to a VPS instead of a shared hosting account.