MoneyBroz

Krydos can do this for you.

This support request is being escalated to our root admins.

Your domain appears to be missing DKIM, SPF, and DMARC which would cause the low score in mail-tester. I'm unsure why you are getting the outgoing messages exceeded error, unless you are trying to send more than 1000 emails which is over your limit. I've escalated this topic so a root admin can further investigate this issue.

What do the server logs say for your domain? Refer to this wiki guide if you need help finding where they are located: https://wiki.helionet.org/View_Error_Logs

Account has been reset and a new invite has been sent to your email. You can download a backup of your account before the reset at https://heliohost.org/backup/

Krydos can do this for you.

dash.onlinesob.eu.org has been removed and new domains added. it may take up 2 hours for them to start working.

This support request is being escalated to our root admins.

User has deleted their account. Marking as solved.

This support request is being escalated to our root admins.

it's still pirated software which is against our ToS.

Domain added. it may take up to 2 hours to start working.

Solved on Discord: https://discord.com/channels/398197622168616962/398538798994161664/1344784696722194513

i think you would need a VPS for this, but I'll escalate this thread so a root admin can comment on this further.

Subdomain added. it may take up to 2 hours to start working.

You were suspended for having more than one account. which one would you like to keep?

Domain added. it may take up to 2 hours to start working. Also make sure to set your A and AAAA records to the records shown under the dropdown menu for your domain in Plesk.

if you don't know how to do this then refer to this help article for your domain provider: https://www.godaddy.com/help/edit-my-domain-nameservers-664

You haven't changed your nameservers to ns1.heliohost.org and ns2.heliohost.org hence why your domain isn't working.

Domain changed. it may take up to 2 hours to start working.

When your account is reset, storage space upgrades won't be affected by it.

Your account is suspended for sending too many emails. if you haven't logged in recently then your account likely has been compromised. a root admin can offer more information on this.

Storage space donations need to be manually verified. I've escalated this thread.

This support request is being escalated to our root admins.

See: https://helionet.org/index/topic/63674-hh751432-suspended-and-queued-account-enaltoheliohostus-server-johnny/