MoneyBroz
-
Posts
1,376 -
Joined
-
Last visited
-
Days Won
51
Everything posted by MoneyBroz
-
[Solved] add a new domain to my hosting - my user is (b3t0r0ck)
MoneyBroz replied to b3t0r0ck's topic in Customer Service
Domain added. it can take up to 2 hours to start working. -
Domain added. it can take up to 2 hours to start working.
-
Domain added. it can take up to 2 hours to start working.
-
No problem
-
The rebuild has started and you will get an email once it has finished. this rebuild is free, but if you need another rebuild prior to 2025-06-22 it will cost $1.
-
The rebuild has started. you will get an email once it is finished. this rebuild is free, but if you need another rebuild prior to 2025-06-22 it will cost $1.
-
Domain added. it can take up to 2 hours to start working.
-
What is your username and the domain you would like to remove?
-
i created a new backup with the website directory inside it. Now Krydos just needs to upload it into the backup system so you can download it.
-
Glad you resolved the issue. marking as solved.
-
Check the backups we made of the files and see if that's everything that you need. you can download it from here: https://heliohost.org/backup/ the backup is under the cdd- email instead of the botw- email.
-
We're about to start the rebuild soon, is there anymore files that you need backed up before it all gets erased?
-
You were suspended for having more than one account. which one would you like to keep?
-
What is the TLD of the domain you want added?
-
You can change the password of your account by typing passwd in the terminal.
-
Just yours That's what we are investigating.
-
-
Yes your VPS was hacked and started bruteforcing SSH on random servers. A rebuild is mandatory to continue using your VPS.
-
Domain added. it can take up to 2 hours to start working. Apologies for the misunderstanding on my part.
-
That domain is already on your account. if it isn't working then let us know what issue you are experiencing so we can investigate the cause of it.
-
[Solved] Python 3.12 package installation request
MoneyBroz replied to moisesbaly's topic in Escalated Requests
Krydos can do this for you. -
Domain added. it can take up to 2 hours to start working.
-
Domain added. it can take up to 2 hours to start working. You can find the IP for the domain in Plesk under the dropdown menu for that domain.
-
No you should be fine. the 503 errors were from webmail being enabled on every account on the server.
