MoneyBroz

This support request is being escalated to our root admins.

if the site works with the code above i don't see any reason of changing it other than personal preference. it can either be http or https depending on if your site has a valid ssl certificate or not. if so then it should be https.

Keep an eye on the news section. Once Johnny is back online a post will be made there.

Try adding this line into your domains .htaccess file RewriteEngine On RewriteCond %{HTTP_HOST} ^domain.tld [NC] RewriteRule ^(.*)$ http://www.domain.tld/$1 [L,R=301] i tested this and it worked for me. also make sure to replace domain.tld with the actual domain name you are using.

This support request is being escalated to our root admins.

Try clearing your browsers cache.

You have to configure ssl in the ssl/tls settings for your domain, and choose to install a let's encrypt certificate.

Johnny was shut down while we are investigating hard drive issues. your site will be inaccessible until the repairs are complete. A news post will be made when the repairs are complete.

Johnny was shut down. sparkie is the server that hosts johnny, Lily and a few VPSes.

Yes from what i am seeing, all of your domains are working.

Your account is currently active. however since this is a lily account, I'll escalate this so wolstech can further check this for you.

The null route has ended so you don't need to change A records or anything, your site should work as it was.

Johnny is currently offline while we are investigating hard drive issues. an update will be posted when johnny is back online again.

Tommy is currently being Null routed due to a recent DDoS attack. The process can take anywhere from a few hours to 24hrs. after it is finished, your site should be back online. You will have to change your A records to the new ip if you don't use our nameservers. but if you use our nameservers it will be done automatically for you.

Tommy is currently being Null routed due to a recent DDoS attack. The process can take anywhere from a few hours to 24hrs. after it is finished, your site should be back online. You will have to change your A records to the new ip if you don't use our nameservers. but if you use our nameservers it will be done automatically for you.

Account has been reset and a new invite has been sent to the email address associated with the account. I also created a backup of your account which can be downloaded from https://heliohost.org/backup/.

As long as you login at least once every 30 days and follow the rules outlined in the ToS, it doesn't expire.

Yep it was for having more than one account. i unsuspended the account djnevilmorgan. it may take a few minutes to start working.

Subdomain added. it may take up to 2 hours to start working.

Yes.

Unsuspended. it may take a few minutes to start working again.

1. You can either choose to pay for 1 month or 6 months. You will only be charged for what you select. The plans start at $4 a month or $21.60 every 6 months. You can view all avalible plans at https://heliohost.org/vps/ 2, Yes you can have as many VPSes as you want under one account. The multiple account rule is only for the shared hosting plans (Johnny and Tommy)

You were suspended for having more than one account. Which one would you like to keep?

You were suspended for having more than one account. Which one would you like to keep?

Escalating this topic so an admin can assist with what is causing the high load on your account.