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MoneyBroz

VPS Admin
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Everything posted by MoneyBroz

  1. MoneyBroz
    Your IP was blocked in the firewall due to a failed SSH login. We do not support SSH access on Tommy or Johnny. i unblocked your IP.
  2. MoneyBroz
    This support request is being escalated to our root admins.
  3. MoneyBroz
    The account jhromany has been unsuspended.
  4. MoneyBroz
    You were suspended for using 10029.30 CPU. As a reminder, the limit is 10k in a 24hr period. you can keep track of your account load at https://heliohost.org/dashboard/load Unsuspended
  5. MoneyBroz
    This support request is being escalated to our root admins.
  6. MoneyBroz
    RIP
  7. MoneyBroz
    This support request is being escalated to our root admins.
  8. MoneyBroz
    i just tested it and it worked for me after i clicked always trust this certificate for future sessions.
  9. MoneyBroz
    tell her to try clicking always trust this certificate in the unknown certificate popup then click ok. it seems like it is timing out due to inactivity on the users end.
  10. MoneyBroz
    Has she tried using the hostname as johnny.heliohost.org instead of handbasket.helioho.st
  11. MoneyBroz
    What's her username?
  12. MoneyBroz
    Krydos can do this for you.
  13. MoneyBroz
    This support request is being escalated to our root admins.
  14. MoneyBroz
    Domain added it may take up to 2 hours for the domain to start working.
  15. MoneyBroz
    The only way to change your hosting account username is by resetting your account. if it's the forum account, a root admin can change it.
  16. MoneyBroz
    Account has been reset and a new invite has been sent to your email address.
  17. MoneyBroz
    @Ookma-Kyi The range has been unblocked, try now
  18. MoneyBroz
    The IP range that your service is on was blocked by Krydos due to someone spamming. i'll escalate this so he can explain more.
  19. MoneyBroz
    This support request is being escalated to our root admins.
  20. MoneyBroz
    Added. it may take up to 2 hours for the domain to start working.
  21. MoneyBroz
    This post is from almost 2 years ago. if you have this issue please create a new topic instead of replying to old topics.
  22. MoneyBroz
    Resent
  23. MoneyBroz
    Domain added. make sure to set your nameservers to ns1.heliohost.org and ns2.heliohost.org in the hostinger nameserver settings. You can find more information on how to do this here: https://support.hostinger.com/en/articles/1696789-how-to-change-nameservers-at-hostinger.
  24. MoneyBroz
    Have you tried reissuing the certificate in plesk and waiting up to 2 hours for certificate to fully setup?
  25. MoneyBroz
    You can always donate anytime at https://heliohost.org/donate/
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