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MoneyBroz

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Everything posted by MoneyBroz

  1. MoneyBroz
    You can switch to Morty here: https://heliohost.org/dashboard/move/ Only the prepay option is available right now. the monthly one is coming soon.
  2. MoneyBroz
    Tommy had some issues a few days ago. refer to this guide to fix the DB issue https://wiki.helionet.org/common-errors/phpmyadmin-mariadb-access-denied
  3. MoneyBroz
    Domain added. it may take up to 2 hours to start working.
  4. MoneyBroz
    Domain added. it may take up to 2 hours to start working. Escalating so a root admin can setup the records for you.
  5. MoneyBroz
    You were suspended for trying to access files outside of your home directory. a root admin can assist with this further.
  6. MoneyBroz
    Domains added. it may take up to 2 hours for them to start working.
  7. MoneyBroz
    Yes that is expected. you would need to have it pointed to Johnny before the certificate can be issued from Plesk.
  8. MoneyBroz
    What is your username?
  9. MoneyBroz
    Domain deleted. since removing domains deletes the files associated with it, i made a backup of your account before removing the domain, which can be downloaded from https://heliohost.org/backup/ Let us know if you need anything else.
  10. MoneyBroz
    You were indeed suspended for high server load. i unsuspended your account. it may take a few minutes to start working.
  11. MoneyBroz
    Krydos can do this for you
  12. MoneyBroz
    Make sure this is unchecked in Domains > yourdomain.com > Hosting & DNS > Apache & nginx Settings.
  13. MoneyBroz
    This support request is being escalated to our root admins.
  14. MoneyBroz
    Done. it may take up to 2 hours for the new domain to start working.
  15. MoneyBroz
    A root admin will need to assist with this since the accounts files are inaccessible while over the storage limit. Escalating....
  16. MoneyBroz
    Tommy is currently having minor issues right now. Krydos is working on it.
  17. MoneyBroz
    You were suspended for having more than one account, which one would you like to keep?
  18. MoneyBroz
    This support request is being escalated to our root admins.
  19. MoneyBroz
    Also as side note, the www record isn't required for the certificate to be issued for your domain.
  20. MoneyBroz
    it seems that the www record is non-existent on your domain. Escalating this post so a root admin can add the record for you.
  21. MoneyBroz
    No problem
  22. MoneyBroz
    Forum and hosting account deleted. Thank you for using heliohost.
  23. MoneyBroz
    Main Domain changed. it may take up to 2 hours to start working.
  24. MoneyBroz
    johnny.heliohost.org
  25. MoneyBroz
    Domains added. it may take up to 2 hours for them to start working.
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