MoneyBroz

You can also set your SSL setting in cloudflare to full instead of flexible.

Since you changed the setting, it usually takes up to 2 hours to take effect. i also see that you are using cloudflare and that setting will break your website because cloudflare is already redirecting to https for you, so enabling that option in plesk adds an additional redirect to the same exact url that cloudflare is redirecting to which will cause a redirect loop and make your website inaccessible.

This support request is being escalated to our root admins.

Domain added. it can take up to 2 hours to start working

How long ago did you change the status of the site?

Please read: https://wiki.helionet.org/502_Bad_Gateway & https://wiki.helionet.org/504_Gateway_Timeout

Domain added. it can take up to 2 hours to start working.

You were suspended for your site getting hammered and causing almost 2 hours of downtime on Johnny. I'll escalate this to Krydos since he's the one that suspended you.

This support request is being escalated to our root admins.

Stop creating multiple topics for a request which was already solved:

This support request is being escalated to our root admins.

What subdomain would you like to add? we need to know the full domain name such as subdomain.example.com

Domain added. it can take up to 2 hours to start working.

Domain added. it can take up to 2 hours to start working.

Marking as solved as the user deleted their account through the dashboard.

Domain added. it can take up to 2 hours to start working.

No problem

Do not create multiple posts for a single request. someone will assist you when they can. See:

Krydos can help you with this

An email alias just forwards an email to another email address. You cannot send mail directly from it. If you need to send emails from it, then you would need to create the email as a separate email account instead of an alias.

Domains removed, and the new domain was added. it can take up to 2 hours for it to start working. You can also download a backup of your account before the domains were removed at https://heliohost.org/backup/

Domain added. it can take up to 2 hours to start working.

Account has been reset and a new invite was sent to your email address. you can also download a backup of your account before the reset at https://heliohost.org/backup

Marking as solved as user has just created an account.

Your VPS has been rebuilt. you should have received an email by now and if you haven't, please let us know so we can resend it to you.