Krydos

The requested modules have been installed. You can see the current list of installed modules on Tommy's Python 3.12 with this link https://krydos1.heliohost.org/pyinfo/info3.12.py

The invite has been sent to the email address listed on this forum account instead. Thanks for the donation.

Our email system converts everything to ASCII encoding before posting, so UTF-8 characters sometimes become ? if there is no good ASCII alternative. You probably used the UTF-8 character U+2026 instead of three regular periods.

Can you access your bank account and look for a small deposit from Stripe? There will be 6 digit code that starts with SM---- in there. If you find it let us know what it is. Stripe wants to verify that the account is real.

Your VPS has been created and you should have just received an email with the IPv4 and IPv6, etc. The username you submitted had invalid characters and was too long, so I just made it dagriffpatchfanh instead.

No one under 13 can use any service we provide. That includes your free VPS. You can't store any private information of anyone under 13 in your database that is hosted on our servers. If you find out that someone below the age of 13 has lied about their age and created an account anyways, you must delete their data as soon as you find out, and ban them from using it again until they are 13 or above. If you want to abandon your free VPS and use some other service to host your control panel here are the laws you would have to follow in order to have users below the age of 13 https://www.ftc.gov/legal-library/browse/rules/childrens-online-privacy-protection-rule-coppa

Is there any particular reason you're using Python 3.9 instead of Python 3.12? Just want to make sure it's intentional prior to installing the modules.

No, the "Powered by HelioHost" doesn't have to be on every page, but it should be on your main homepage, and your signup page. Yes, if someone is below 13 that would violate our terms of service. That's fine if you want to restrict your services to only those 18 years old or younger, but it's fine if you have adults use your service as well. The old Stevie is fully powered off, and isn't running anything. He's just sitting in our cabinet ready to be handed to the recycler. The new Stevie hasn't been purchased yet. The server you will be on is named Lucie, not that it matters really. Here is a link to her on our wiki https://wiki.helionet.org/Lucie The next step is to go to https://heliohost.org/password/ and submit a username and password you want to use on your Ubuntu 22 VPS. Let us know once the username and password are submitted.

I see your payment in the system. The next step is to go to https://heliohost.org/password/ and submit a username and password that you would like to use for your VPS.

No problem.

Yes, if you want to get a 1 GB memory, 2 CPUs, and 50 GB storage Mercury VPS for 6 months here is the link to pay https://buy.stripe.com/5kAaEWf8t68GeKkdQQ Also go to https://heliohost.org/password/ and submit a username and a password for your VPS. The username has to be unique so don't use one that is already in use. After doing those 2 steps post back here to let us know and I'll build the VPS for you.

Our main IPv4 that sends no-reply@heliohost.org and support@heliohost.org is listed in the UCEPROTECTL3 as well. We have 3994 accounts using Gmail. All of them get delivered to Gmail just fine so your information is very incorrect. If our main IP wasn't able to send emails to those account none of them would have been able to click the link and create their account in the first place.

Yes, I did catch the part about not having a Mastercard number right now. That's why I was saying you could pay with your routing number and account number. Here is a payment link that will allow you to pay $21.60 with your routing number and account number for a Mercury VPS for 6 months with a 10% discount off our normal price. Please be aware that it will probably take 4-14 days for the money to get to us with this payment method. https://buy.stripe.com/5kAaEWf8t68GeKkdQQ Let us know if you have any trouble with the link.

If you purchased a VPS right now the next available number is VPS96 and the IPv4 is 65.19.166.235. This IPv4 address is listed in UCEPROTECTL3 just like every other IPv4 our ISP can sell to us, and there is no way to remove it. This IPv4 is dedicated only to you for as long as you pay for the VPS. The IPv4 price is included in the price of the VPS. Yes, Hestia can be installed for you. Sure. Like Wolstech said we recently set up a Stripe account, but it hasn't been integrated into the VPS signup page yet. I created this payment link for you though. https://buy.stripe.com/5kAaEWf8t68GeKkdQQ It will charge $21.60 every 6 months. Like Wolstech said we require at least 6 months for all payments that require manual verification. We're not going to sit here and manually update the expiration date of 100 VPS every month. It's too much work. People get hacked all the time, and then bots send out spam emails from their account. Like Wolstech said, you just need to monitor the situation and shut it down quickly if it happens.

If you want to signup for 6 months or more at a time we can give you a 10% discount. So the Mercury VPS is $21.60 for 6 months, or $43.20 for 12 months. Yes, you would have root SSH access, and we can install a free cPanel type control panel called Hestia. Actual cPanel is very expensive, but Hestia is an open-source free alternative. I checked one of your domains and it looks like it is registered with namesrs.com? Do you recognize that website? In order to host your domains, you'll need to find a way to change the NS records. Right now they're pointed at stablehost.com but you would need to change them to ns1.heliohost.org and ns2.heliohost.org and then we can take care of everything else. If you have an account on the website namesrs.com you should be able to login and change the NS records. As far as routing number and account number go, first of all, don't email them to us. Once we have decided which plan you want to go with, and for how long we will give you a link to pay. I just checked with our financial processor and it looks like we can accept payments through routing number and account number, but it may take up to 4 days to verify. If you wait for your debit card to arrive you can pay and it can be verified instantly.

It looks like you have about 4 GB of data right now, so I would recommend either trying Morty or a Mercury VPS. Morty is shared hosting with Plesk control panel which starts at $1 per month and scales to your needs so if your website has very little traffic it will bill the minimum, but if you have a lot more traffic for a few days it will bill more for those days. The maximum storage for this plan is 7 GB so your 4 GB of data would fit. This plan doesn't come with any SSH access though. It would cost $21 up front to start a Morty account with 4 GB storage, and then you would get up to 6 months of credit depending on how much load your website caused each day and how much traffic you get. After that you can add another 6 months for $5. The billing for Morty can be a little confusing for people because it scales like that so maybe too much of a headache for you to think about. If your websites have a lot of traffic the $5 wouldn't last a full 6 months, for instance. Another option is the Mercury VPS plan which bills a constant $4 per month no matter how much traffic your websites get. It doesn't come with Plesk control panel though unless you pay an additional $15.50 per month for a total of $19.50 per month, but we can install a free control panel called Hestia, or you can just use SSH to install stuff from the command line. The Mercury plan comes with a dedicated 1 GB memory so we can see how well your 5 Wordpress sites perform. Then if they are too slow or the load is too high we can upgrade to a faster VPS easily. Either way, you'll be paying far less than $195 per year with either of the above options. Also we can help you get your websites transferred over if you're having trouble with it. Just let us know how we can help.

Sounds like you've been through a lot. I'm glad you're still trying to keep your websites online, despite all the difficulties you've endured. I agree completely $195 per year for 5 websites seems like a lot. We offer free shared hosting, paid shared hosting, and cheap VPS service. I can say that Wordpress tends to cause quite a bit of load so we see people get suspended for high load all the time on our free hosting with just a single Wordpress site, so that's really not going to be an option for 5 Wordpress sites. So that leaves the paid shared hosting, or cheap VPS options. How much storage space do you need for these websites? How many megabytes of images and files do all 5 sites have combined?

The requested modules have been installed. You can see the current list of installed modules for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py

Sounds good. I marked this as solved. Let us know if you need help with anything else.

Let us know if you run into any issues.

One thing I noticed that can cause confusion for some people is you used the same email address for the Tommy account and the VPS. That means if you go to https://heliohost.org and login with your email address you'll get the Tommy account. If you use the username robertiii you'll get the VPS. If you use the username robertrpickettii you'll get the Tommy account. Hopefully that helps.

It looks like you sent this email at 8:43pm, and the VPS finished building automatically and emailed you at 8:54pm. If you didn't receive the email about the VPS build finishing please check your spam box and promotion tab. If you still can't find the email or login to your dashboard let us know.

Yes, we still have your VPS running, and everything looks good. It looks like you signed up for the VPS on 2024-04-17 with the 6 month billing, so it billed a second time on 2024-10-17, and you're paid in full until 2025-04-17 when it is scheduled to bill a third time. If the payment doesn't go through we will email you to let you know, and give you a link to renew if you want. PayPal doesn't really give us any details about which card you're using or which bank account is linked to your PayPal account, so we can't help with that, but the email address is the same gensal.com one you listed above. Maybe you can try logging in to the PayPal account to see what is going on with it. I have started your VPS rebuilding as requested, and you'll get an email in a bit when it is finished. Yes, you can host as many domains as you want on your VPS. The plan you have has 100 GB storage, so after the OS and web server software you will probably have about 90 GB of space for websites. You can use our nameservers if you want, which are ns1.heliohost.org and ns2.heliohost.org, but there is currently no way for you to edit records directly. You would need to email us each time you wanted to make a DNS change. We also support any external DNS, Cloudflare is a popular free choice, which would allow you to edit DNS yourself. Let us know how we can help, and welcome back.

Some spammer was abusing it earlier so we shut it down temporarily. It should be working again now.