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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. If someone "seriously messed up" enough to send an extra 730 emails I would think that it would be beneficial for some of those extra emails to be blocked from being sent in the first place, but sure. Your limit has been increased to 1000 per day. This limit will follow you to Morty when you're ready. You can move yourself with https://heliohost.org/dashboard/move/
  2. No, they logged into SMTP. No, as far as I can see your account is empty, and has nothing installed. We never delete accounts unless people request it. If people abandon their account they go into archived state, and people can restore them back to being active whenever they want. No, it was logging into your SMTP yesterday and sending spam. That's why your account was suspended. You can't renew or unsuspend suspended accounts yourself. 2025-02-23 02:19:15 and 2023-11-08 11:54:43 SMTP login using the email account daniel@the-petrol-head.co.uk. How they got the password you would know better than us. Keylogger on your computer? Weak password? Reusing passwords that have been leaked from other websites?
  3. I don't understand why 356 users receiving 1 email 2 days each month would result in 1000 emails being sent on a single day.
  4. Someone from Alaska from the IP address 140.228.121.123 has been logging into your account and sending spam emails to random addresses like richardgullage@bellsouth.net, cherch1@bk.ru, tomstokli@seznam.cz, lovee1835@naver.com, etc. This has already happened before on your account back in November 2023. When your account sends spam it makes the whole server get blacklisted and thousands of other people's emails will get sent to spam because of you. Why should we give you another chance?
  5. It looks like the buscadvp2.pl script went haywire and used your whole 10k CPU in about an hour. On Johnny and Tommy you're limited to 10k CPU per day. If you need more CPU than that you will need to upgrade to Morty or a VPS. You can upgrade your account at https://heliohost.org/dashboard/move/ Your account has been unsuspended.
  6. Installed. You can see the current list of installed modules for Johnny's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py
  7. I have linked your new subscription to your VPS and powered it back on. Thanks for renewing. In the future, if this happens again you will get 2 emails from PayPal, and 1 email from us about your payment not going through prior to being powered off. If you keep an eye on your email you can prevent some downtime.
  8. Very few people get a free account on the first try. Personally I had to stay up until 2am three nights in a row to get my first account. If you're willing to try again in 7 hours you can read some of these tips https://wiki.helionet.org/Signing_Up#Helpful_Tips_for_Getting_a_Free_Account_on_Johnny
  9. Oh, that's too bad. Maybe that's why our free signups are filling so quickly recently. Everyone jumping ship from them shutting down I guess. You can only see the topic if you're logged in. You can only log in if you create an account.
  10. Why did you stop using 000webhost then?
  11. Thanks for the donation. Your storage space has been increased by 1000 MB. The reason it didn't increase the fundraiser total is because you didn't donate to the fundraiser. You just donated directly with PayPal.
  12. I recommend transferring your domains to Namecheap registrar. You can get the process started by typing in your domain name at the link https://www.namecheap.com/domains/transfer/
  13. Yeah, it should be part of the firewall.
  14. Remote access enabled. host=64.62.151.106 port=5432 user=untouched8401_db_user dbname=untouched8401_travict_dev password=<set in Plesk>
  15. Is there anything we can help with? If you need help configuring some software, or getting your project running we can hep with that. If you messed everything up and want to start over we can do that for you for free too. In the meantime I have canceled your VPS as requested, and you won't be billed again. But we would much rather help you get it working rather than you giving up.
  16. For future reference, if you can't login you can reset your password at https://heliohost.org/reset/ and once you're logged in you can delete your own account at https://heliohost.org/dashboard/delete/ If you have any feedback on how to make those pages easier for users to find we would appreciate it. I went ahead and deleted your account as requested.
  17. I just spoke to our Windows server admin, and he said we don't currently have anyone else using Microsoft access database on Lily right now. Unfortunately he broke his elbow recently and isn't able to test it out for you for at least a couple weeks. We could email you in a couple weeks when we have an answer for you. Lily has a bunch of users already using MySQL if it's possible for you to convert your database.
  18. Can you see in Hestia under the fail2ban section why your IP address keeps getting blocked?
  19. Sure, we can delete your account for you. Do you mind explaining what you were looking for so we can improve our service for future users?
  20. The apache.conf for your website should be located at /home/admin/conf/web/domain.com/ Like I said in a previous email if you edit some of the files in there they might get overwritten by Hestia. Just check the comments at the top of the file. In most cases you can create a new include file to make sure it doesn't get overwritten.
  21. It seems like your message is blank. Let us know if there is something we can help you with.
  22. DKIM, SPF, and DMARC have been set up for the domains vendocositos.helioho.st and vendocositos.heliohost.us. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
  23. Do you have a test file I can take a look at?
  24. Try rsync jsabarese@vps111.heliohost.us or rsync jsabarese@65.19.154.77
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