Krydos

Added. It looks like you're using Cloudflare so be sure to create an A record with the value 65.19.141.77 and an AAAA record with the value 2001:470:1:1ee::2002

The email address on this forum account doesn't match any hosting accounts. What is your hosting account username? Also, I wanted to mention that the reason Tommy is overloaded isn't because of CPU usage, memory usage, or the number of accounts. The issue we're having is the number of domains. We've always offered unlimited domains, but since it's starting to cause downtime we're probably going to have to make a limit on the number of domains you can have on your account. Johnny isn't overloaded on domains yet, but is catching up with Tommy quickly. Keep this in mind that we may have to delete some of your domains, or require payment to have more domains than are allowed on a free plan. We haven't decided on a limit yet, but we'll announce it via news post when and if we do. As long as people self limit their number of domains, and the uptime stays good we may not have to implement a limit anyways.

We recommend using SFTP. You can connect with these settings Protocol: SFTP Host: johnny.heliohost.org Port: 1373 Logon Type: Normal User: coolerua Password: <same as Plesk>

By default Apache doesn't pass auth headers to wsgi.

Does it work now?

Try putting this in your .htaccess RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]

VPS30 has been canceled.

Installed. Log in via SSH and run the command sudo cat /root/keyhelp_login_data_2023-05-17_18-59-09 To see your KeyHelp username and password and login URL. Let us know if you need help with anything else.

Remote access enabled.

The domain and subdomain have been added, and they should start working in 1 hour and 40 minutes.

I deleted the SSH rule for just 1 IP address, and added a rule allowing any IP address to connect to the SSH port. Are you able to connect now?

I just checked my mail and I see that you already contacted us via GoFundMe. I increased your storage space by 1000 MB. Thanks for the donation.

I also wanted to mention that anyone can edit the wiki by following these instructions https://github.com/HelioNetworks/heliohost-wiki/blob/master/misc/contributing.md Then once you submit a pull request, we can review the changes, and merge them if everything looks good.

We're planning on adding a Python page to the dashboard that will list the installed modules, and allow you to request them through the website too. Adding that link to the wiki in the meantime is a good idea though. Thanks.

Alright, I got logged in to GoFundMe and sent you a message through their website. It should be delivered to the email address you used when you made your donation, and it will come from messages@gofundme.com with the subject New Message from Ben Frede. Just reply to that and we'll get you the extra storage space. Thanks for the donation.

Since there's been no response for a few days I went ahead and removed the mentioned domains, and added the requested operaconsultas.com.ar domain. If you need the deleted domains back for some reason just let us know.

Closing due to inactivity.

It's been almost three weeks since the last response on this thread. In order to keep the escalated section tidy I'm going to close this for inactivity. If you would like to discuss this issue further feel free to make a new post in customer service https://helionet.org/index/forum/45-customer-service/?do=add

There you go https://stephanieyamkovenko.com/ Due to DNS caching it may take a few hours to start working for you.

I can't log in to GoFundMe right now because their phone number 2fa isn't sending the verification code. I'll try again later and if it's still broken I'll contact their support team.

Added. Since you're using Cloudflare make sure you create an A record with the value 65.19.141.77 and an AAAA record with the value 2001:470:1:1ee::2002

I started the rebuild earlier and then went out. When I got home I went to install Hestia for you, but it looks like you're logged in already installing stuff. HestiaCP needs a fresh OS without anything else installed so it's unlikely the install will succeed at this point.

Installed. Some comments though. First, you requested Flask 2.1.2 when Flask 2.2.2 is already installed. Since everyone on the server shares the same Flask version we don't downgrade any modules ever because that is almost guaranteed to break someone else's website. It's more likely that a newer version of a module is backwards compatible though. If it doesn't work for some reason you'll have to change your code to support the newer version of Flask. Second, Flask-MySQLdb cannot be installed because mysqlclient cannot be installed. The module mysql-connector-python is already installed so that is the way you'll need to connect to your database. It's kind of redundant to have 15 different MySQL modules that do exactly the same thing anyways. Finally, if you need any other modules installed please reference https://johnny.kairion.eu.org/pyinfo/info3.10.py first and only request modules that aren't already installed. It saves me quite a bit of time to not have to check 15 different modules that are already installed.

Are you able to connect to SSH now?

Thanks for the feedback. There aren't a lot of people that use Java, but it's definitely one of our most popular features. It also sets HelioHost apart from other hosting services because there aren't many that provide Java hosting for free.