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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. I only see one database, but which table exactly are you having issues with? I did check table and repair table on all of them and nothing was broken and nothing needed repaired.
  2. The domain has been added, but it won't work until you fix your DNS settings. The easiest way to host a domain with us is to set your NS records to ns1.heliohost.org and ns2.heliohost.org, but we also support any external DNS provider.
  3. This should be fixed, and I added it to the checklist for future Plesk clones.
  4. WSGI control access has been enabled on the domain max.helioho.st. To restart your Django app and load new code changes in simply edit /home/max.helioho.st/httpdocs/infoniveau/basesite/dispatch.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.
  5. After deleting the domain your total account usage is down to 714 MB. I did notice that you have 205 MB of backups on your account as well. We recommend downloading the backups somewhere safe and deleting them from the server. That should take your total down to about 509 MB total. We also offer the ability to increase your storage by 1000 MB for a one-time donation of $5 if you're interested. Are you able to login to your account now?
  6. Bandwidth, and page hits are unlimited. We do measure memory usage and CPU usage though. On Johnny and Tommy you have a 200 GB memory limit per day, and 10k CPU limit per day. The Morty plan is unlimited shared memory and unlimited shared CPU. The VPS plans are unlimited dedicated memory usage and unlimited dedicated CPU usage.
  7. WSGI control access has been enabled on the domain revokeauth.com. To restart your Flask app and load new code changes in simply edit /home/revokeauth.com/httpdocs/api/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.
  8. Remote desktop is working fine for me on VPS113. Maybe the reason we've never got a response on this issue is it started working for @blgc again?
  9. @wolstech I was about to close this topic for inactivity, but took one more look to see if I could figure out which Windows Server VPS belongs to them. I still couldn't find a VPS, but I noticed this person has a Tommy account and a Lily account. I suspect they are trying to login to the Lily account with remote desktop. I'm pretty sure that isn't available, but maybe you can provide Lily support.
  10. That means your home and work internet connection or firewall is blocking outbound connections on port 1373. I just tested http://portquiz.net:1373/ myself and it was really slow to load so maybe their server is having issues so it may take a few tries but if you have outbound port 1373 enabled you should eventually see this
  11. It looks like you're running out of memory When your server runs out of memory it uses hard drive space as swap. When your server runs out of swap it starts randomly killing high memory usage processes. Clamd is an antivirus process that uses a lot of memory. MySQL/MariaDB probably also got killed because it uses a lot of memory. Normally I would suggest disabling clamd, but since you're running your VPS primarily as a mail server it might be a good idea to have a virus scanner so your emails can be scanned. I rebooted your VPS, and it's responding now. SSH was working but only on IPv6 port 3289. Not sure if that was intentional. I re-enabled IPv4 on port 22 if you're still having trouble connecting.
  12. HelioHost is doubling our daily memory limit from 100 GB to 200 GB on Johnny and Tommy accounts. Morty accounts will also be able to use up to 200 GB of memory in a day before overage charges begin to get added to the bill. We've had the 100 GB memory limit for a while now, but we think it is time to raise the limit. Most languages are fairly memory efficient, but since we offer Node.js hosting it's nearly impossible to do anything with it, while also staying under the memory limit, because it's so bloated. Ever since we started offering Node.js hosting in 2019 it has basically been a death sentence for any account that tries to use it since it consumes so much memory, and some accounts get suspended after only an hour or two. We are also one of the few free hosting providers that allow long running processes like Discord bots, Telegram bots, and web sockets that can also use a lot of memory too. If you follow our Discord bot guide you end up with an extremely simple Python bot that uses about 50 GB of memory per day, but as soon as you add more features it can easily exceed the old 100 GB per day limit. It's well documented how much we hate Wordpress around here, but we can't deny that it is extremely popular software that a lot of people use. Even with zero plugins you can't get more than about 4k page hits per day before you exceed the old 100 GB limit. Most free hosting providers intentionally set obnoxiously low limits on things like this to force people to upgrade to their paid hosting, but we want our free hosting Johnny plan and donor hosting Tommy plan to be useable, not just schemes to force people to upgrade. Likewise Morty accounts can now use up to 200 GB of memory included in the base $1 per month, before the overage charges of $0.0005 per 1 GB memory begin to accumulate. Let us know if you have any questions.
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  13. It looks like all of your Wordpress files have been deleted. I'm not sure which theme you downloaded, but a lot of free Wordpress themes and free Wordpress plugins are actually backdoors for hackers. As soon as you install them they phone home to hacker and give them remote access to set up a phishing site, or send spam. In this case it seems like maybe the hacker deleted all your files. We actually strongly recommend using any software other than Wordpress for this very reason, and a lot of other reasons too. You can read about some alternatives at https://wiki.helionet.org/WordPress If you decide to use Wordpress anyways I guess you'll just need to restore from your latest backup and be more careful about which themes and plugins you install.
  14. There are 3 limits: Email address Domain Subscription Wolstech set the subscription level back to 1000, but didn't change the domain limit or the email address limit. They are all three set to 1000 per day now. Apparently the increased email sending limit doesn't copy over when you switch servers. This is the first time anyone with an increased limit has changed servers so it's good information for us to know.
  15. What do you see when you go to http://portquiz.net:1373/ ?
  16. Your VPS has been deleted as requested. Let us know if there's anything else we can help with.
  17. You're right though, "password check failed for user (astron)" means you're using the right password.
  18. Mar 2 11:01:43 johnny sshd[1285362]: pam_unix(sshd:auth): authentication failure; logname= uid=0 euid=0 tty=ssh ruser= rhost=x.x.x.x user=astron Mar 2 11:01:43 johnny sshd[1285362]: Accepted password for astron from x.x.x.x port 4280 ssh2 Mar 2 11:01:44 johnny systemd[1285494]: pam_unix(systemd-user:session): session opened for user astron(uid=10120) by astron(uid=0) Mar 2 11:01:47 johnny sshd[1285362]: pam_unix(sshd:session): session opened for user astron(uid=10120) by astron(uid=0) Mar 2 11:02:42 johnny unix_chkpwd[1292134]: password check failed for user (astron) Mar 2 11:02:42 johnny sshd[1292034]: pam_unix(sshd:auth): authentication failure; logname= uid=0 euid=0 tty=ssh ruser= rhost=x.x.x.x user=astron Mar 2 11:02:42 johnny sshd[1292034]: Accepted password for astron from x.x.x.x port 4324 ssh2 Mar 2 11:02:42 johnny unix_chkpwd[1292136]: password check failed for user (astron) Mar 2 11:02:42 johnny sshd[1292035]: pam_unix(sshd:auth): authentication failure; logname= uid=0 euid=0 tty=ssh ruser= rhost=x.x.x.x user=astron Mar 2 11:02:42 johnny sshd[1292035]: Accepted password for astron from x.x.x.x port 4323 ssh2 Mar 2 11:02:42 johnny sshd[1292034]: pam_unix(sshd:session): session opened for user astron(uid=10120) by astron(uid=0) Mar 2 11:02:42 johnny sshd[1292035]: pam_unix(sshd:session): session opened for user astron(uid=10120) by astron(uid=0) Mar 2 11:03:49 johnny sshd[1292034]: pam_unix(sshd:session): session closed for user astron Mar 2 11:03:50 johnny sshd[1292035]: pam_unix(sshd:session): session closed for user astron Mar 2 11:05:26 johnny unix_chkpwd[1322785]: password check failed for user (astron) Mar 2 11:05:26 johnny sshd[1322739]: pam_unix(sshd:auth): authentication failure; logname= uid=0 euid=0 tty=ssh ruser= rhost=x.x.x.x user=astron Mar 2 11:05:26 johnny sshd[1322739]: Accepted password for astron from x.x.x.x port 4449 ssh2 Mar 2 11:05:26 johnny sshd[1322739]: pam_unix(sshd:session): session opened for user astron(uid=10120) by astron(uid=0) Mar 2 11:06:46 johnny sshd[1322739]: pam_unix(sshd:session): session closed for user astron Mar 2 11:07:08 johnny unix_chkpwd[1342471]: password check failed for user (astron)
  19. If you're curious if a server is down for everyone, or just you, you can check our status page https://status.heliohost.org
  20. It looks like you got blocked in the firewall for using the wrong username or password for SFTP too many times. I unblocked you, but if you continue to try to login with the wrong credentials it will just block you again.
  21. Your VPS has already been upgraded to 2 GB memory, and you should have received an email letting you know that it was done. Let us know if you need help with anything else.
  22. Your storage space has been increased to 3000 MB. Thanks for the donation. I also wanted to make sure you know what is going on with your load. Based on the last day or so you're looking at about $4.33 per month if this same usage continues. Here are your currently running processes. dapperg+ 2078119 0.0 0.3 1112356 69900 ? Sl Feb28 0:00 npm run dev dapperg+ 2078422 0.0 0.5 18370708 111208 ? Sl Feb28 0:20 node /home/dappn.co/httpdocs/node_modules/.bin/vite dapperg+ 2078475 0.0 0.8 1505948 177388 ? Sl Feb28 0:47 /home/dappn.co/httpdocs/node_modules/@esbuild/linux-x64/bin/esbuild --service=0.25.0 --ping dapperg+ 2093104 0.0 0.3 1112100 70208 ? Sl Feb28 0:00 npm run dev dapperg+ 2093394 0.0 0.5 18366132 101800 ? Sl Feb28 0:01 node /home/dappn.co/httpdocs/node_modules/.bin/vite dapperg+ 2404952 0.0 0.3 1112096 70416 ? Sl Feb28 0:00 npm run serve dapperg+ 2405362 0.0 0.4 18363304 95116 ? Sl Feb28 0:00 node /home/dappn.co/httpdocs/node_modules/.bin/vite preview Let us know if this is what you intended.
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