Krydos

Installed. You can see the currently installed modules and their versions for Johnny's Python 3.10 at https://kairion2.helioho.st/pyinfo/info3.10.py

The account has been moved to 65.19.141.77 and 2001:470:1:1ee::2002, and SPF, DKIM, and DMARC have been set up. Thanks for summarizing so I didn't have to read the previous 50 pages.

I was able to find this transaction in our records. You've been upgraded to 2000 MB.

Before we go much further, are you aware that Concrete 8.5 is the previous major version and is no longer receiving security updates? I recommend trying out the latest version of Concrete 9. If you need Concrete 8.5 for some reason we can help you though. https://documentation.concretecms.org/developers/introduction/system-requirements

The transaction IDs were posted on Discord and the storage space has been increased. Thanks for the donation.

Added to your account. In order to host the domain you must do one of the following two options. Set your NS records to ns1.heliohost.org and ns2.heliohost.org Or use any external DNS service you want, Cloudflare is a popular free option, and create an A record with the value 65.19.141.67 and an AAAA record with the value 2001:470:1:1ee::2009

You have been emailed a password reset link.

Your domain has been changed.

That module has been installed on Johnny's Python 3.10. In the future please specify which version of Python you're using. Most people use the latest, but not always.

Tommy is overloaded so all accounts are going to Johnny for now. Johnny is faster and has better uptime because he has so many fewer accounts. Once the servers are balanced better you will have the opportunity to move back to Tommy for free. There is no point moving everyone to Tommy and the uptime being 10% and each page load takes 60 seconds.

That's the best we can do. From here it's up to you to not send emails that Gmail considers spam, and if you get a good enough reputation they should go to inbox eventually.

SPF, DKIM, and DMARC have been set up for your domain. I recommend sending an email to https://www.mail-tester.com/ to see if there are any problems. If it's not 10/10 post the report so we can get it fixed. Also keep in mind that even if your emails are perfect Gmail may just delete your emails instead of delivering them.

Remote access enabled.

Thanks for the feedback. We might try that if people continue to have problems with it. Also for the record on February 1st we announced that Tommy would be shut down on February 13th. You can read the news post here Then we extended the shutdown time out to February 18th.

That seems a bit harsh considering hundreds of people have figured it out without help, and you're the first to not get it. What would suggest then? There are well over 1500 TLDs and more are added every day. Do you really think we should add a dropdown with 1500+ options?

It's worked just fine for hundreds of other people. I just tested it and it's working for me too. What browser are you using? The domains have been added to your account.

The domain has been added to your account.

SPF, DKIM, and DMARC have been set up on the domain ojplanet.ga. I recommend sending a test email to https://www.mail-tester.com/ to make sure everything is set up correctly. If there are any errors share the report with us so we can fix it.

The domains have been added. The real-islam.eu.org won't work until you switch to our nameservers, which are ns1.heliohost.org and ns2.heliohost.org, or create an A record with the value 65.19.141.77 and an AAAA record with the value 2001:470:1:1ee::2002

The DNS records have been added.

SPF, DKIM, and DMARC have been set up on your domain. I recommend sending a test email to https://www.mail-tester.com/ and then let us know if there are any errors reported.

A password reset link has been emailed to you.

If you're curious why your account was immediately suspended after being transferred to Plesk, this is your disk usage. Keep in mind your account has a 1000 MB limit: Backups 0 MB Emails .03 MB Files 1331.94 MB Logs 345.01 MB PSQL 0 MB MySQL 1813.17 MB Total 3490.15 MB Your account has been backed up and deleted as requested. You can download the backup from https://heliohost.org/backup/ Plesk uses a kind of strange compression called Z Standard. If you're using Windows we recommend extracting your data with this special version of 7-zip https://github.com/mcmilk/7-Zip-zstd/releases I downloaded your backup to my Windows 11 PC and used this version of 7-zip to make sure it works, and all of your data was in there. I haven't tested it myself, but I've also heard that Win-rar v6+ support tzst files too. If you have any problems extracting your data let us know. You have been emailed an invite to create a new account. Once again sorry for the delay on getting this taken care of. Occasionally a request like this slips through the cracks and no one notices it to escalate it. Thanks for bumping it to get our attention. Let us know if there's anything else you need help with.

The domain has been added. Since you're using Cloudflare make sure you create an A record with the value 65.19.141.77 and an AAAA record with the value 2001:470:1:1ee::2002 The document roots have been modified as requested. Please note that Node.js uses a lot of memory so it's not recommended to run 2 at the same time. You're already using 114 GB of memory per day, and we recommend people stay below 200 GB per day to avoid getting suspended. You will be able to monitor you're own CPU and memory usage eventually at https://heliohost.org/dashboard/load/ but that feature hasn't been implemented yet, so if you're curious how much memory you're using just make a post to ask. We'll make a news post when the dashboard is updated with the load information.

The webmail part wasn't working because your domain was missing the webmail subdomain DNS record. I added the record and reissued your SSL for you so it's secured now.