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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Your storage space has been increased to 2000 MB. Thanks for the donation.
  2. DKIM, SPF, and DMARC have been set up for the domain gebu8f.top. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
  3. Yeah, clamav is commonly used to scan emails for viruses. We recommend upgrading to at least 2 GB memory if you want to run it.
  4. Which server plan are you going to use for the pet grooming business?
  5. WSGI control access has been enabled on the domain niveaux.info. To restart your Django app and load new code changes in simply edit /home/max.helioho.st/niveaux.info/basesite/dispatch.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.
  6. Your VPS has been upgraded to 2 GB memory. Your new expiration date is May 11th, and you will receive an email with a link to renew at that time.
  7. Did you install a control panel?
  8. The highlighted IP address is not one of our servers. Most likely you haven't waited long enough for the DNS to update prior to trying to install SSL. Depending on your registrar it could take anywhere from 2 hours to 2 days to clear all the old cache out. I'm guessing the IP 91.195.240.19 is where this domain used to be hosted. DKIM, SPF, and DMARC have been set up for the domain mwenendo.xyz. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. While adding DKIM, SPF, and DMARC to your account I also noticed that you're at 989/1000 MB. Here is the breakdown on your storage usage: Backups 0 MB Emails 2.25 MB Files 869.98 MB Trash .10 MB Logs 5.00 MB PSQL 0 MB MySQL 112.50 MB Total 989.83 MB If you need more than 1000 MB you can purchase an additional 1000 MB for a one-time payment of $5. The maximum storage for a Tommy account is 7000 MB which would cost $30 and is good for the life of the account.
  9. I logged in to SSH and noticed that clamd was using about 500 MB of your 1024 MB memory. I ran the following commands to disable it. root@vps107:~# systemctl stop clamav-daemon.service Stopping 'clamav-daemon.service', but its triggering units are still active: clamav-daemon.socket root@vps107:~# systemctl stop clamav-daemon.socket root@vps107:~# systemctl disable clamav-daemon.service Synchronizing state of clamav-daemon.service with SysV service script with /usr/lib/systemd/systemd-sysv-install. Executing: /usr/lib/systemd/systemd-sysv-install disable clamav-daemon Removed "/etc/systemd/system/sockets.target.wants/clamav-daemon.socket". Removed "/etc/systemd/system/multi-user.target.wants/clamav-daemon.service". root@vps107:~# systemctl disable clamav-daemon.socket If you're not familiar clamav is an antivirus software that uses massive amounts of memory. We don't recommend running it on 1 GB memory VPS because it doesn't leave much memory to run anything else. If you want to upgrade to a higher amount of memory you can do so at https://heliohost.org/dashboard/upgrade/
  10. I logged in to SSH and noticed that clamd was using about 500 MB of your 1024 MB memory. I ran the following commands to disable it. root@vps107:~# systemctl stop clamav-daemon.service Stopping 'clamav-daemon.service', but its triggering units are still active: clamav-daemon.socket root@vps107:~# systemctl stop clamav-daemon.socket root@vps107:~# systemctl disable clamav-daemon.service Synchronizing state of clamav-daemon.service with SysV service script with /usr/lib/systemd/systemd-sysv-install. Executing: /usr/lib/systemd/systemd-sysv-install disable clamav-daemon Removed "/etc/systemd/system/sockets.target.wants/clamav-daemon.socket". Removed "/etc/systemd/system/multi-user.target.wants/clamav-daemon.service". root@vps107:~# systemctl disable clamav-daemon.socket If you're not familiar clamav is an antivirus software that uses massive amounts of memory. We don't recommend running it on 1 GB memory VPS because it doesn't leave much memory to run anything else. If you want to upgrade to a higher amount of memory you can do so at https://heliohost.org/dashboard/upgrade/
  11. DKIM, SPF, and DMARC have been set up for the domain yourcompanysolutions.online. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
  12. I have started the reset and you'll get an email in a bit when it's done.
  13. Your rebuild has been started, and you'll get an email in a bit when it finishes. Your next free rebuild will be available on 202504-12. If you need additional rebuilds prior to that date they can be purchased for $1 each. Once you receive the email letting you know that the rebuild is done you should be able to reset your password at https://heliohost.org/reset/ Let us know if that doesn't work and we can manually reset it for you.
  14. I'll add that to the list of possible known issues regarding the server to server moves. If we can recreate the issue we may be able to fix it for future moves. Thanks.
  15. I only see one database, but which table exactly are you having issues with? I did check table and repair table on all of them and nothing was broken and nothing needed repaired.
  16. The domain has been added, but it won't work until you fix your DNS settings. The easiest way to host a domain with us is to set your NS records to ns1.heliohost.org and ns2.heliohost.org, but we also support any external DNS provider.
  17. This should be fixed, and I added it to the checklist for future Plesk clones.
  18. WSGI control access has been enabled on the domain max.helioho.st. To restart your Django app and load new code changes in simply edit /home/max.helioho.st/httpdocs/infoniveau/basesite/dispatch.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.
  19. After deleting the domain your total account usage is down to 714 MB. I did notice that you have 205 MB of backups on your account as well. We recommend downloading the backups somewhere safe and deleting them from the server. That should take your total down to about 509 MB total. We also offer the ability to increase your storage by 1000 MB for a one-time donation of $5 if you're interested. Are you able to login to your account now?
  20. Bandwidth, and page hits are unlimited. We do measure memory usage and CPU usage though. On Johnny and Tommy you have a 200 GB memory limit per day, and 10k CPU limit per day. The Morty plan is unlimited shared memory and unlimited shared CPU. The VPS plans are unlimited dedicated memory usage and unlimited dedicated CPU usage.
  21. WSGI control access has been enabled on the domain revokeauth.com. To restart your Flask app and load new code changes in simply edit /home/revokeauth.com/httpdocs/api/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.
  22. Remote desktop is working fine for me on VPS113. Maybe the reason we've never got a response on this issue is it started working for @blgc again?
  23. @wolstech I was about to close this topic for inactivity, but took one more look to see if I could figure out which Windows Server VPS belongs to them. I still couldn't find a VPS, but I noticed this person has a Tommy account and a Lily account. I suspect they are trying to login to the Lily account with remote desktop. I'm pretty sure that isn't available, but maybe you can provide Lily support.
  24. That means your home and work internet connection or firewall is blocking outbound connections on port 1373. I just tested http://portquiz.net:1373/ myself and it was really slow to load so maybe their server is having issues so it may take a few tries but if you have outbound port 1373 enabled you should eventually see this
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