Krydos

Sorry about that. It's been fixed [root@control ~]# dig +short A @ns1.heliohost.org forcoder.my.id 65.19.141.77 [root@control ~]# dig +short A @ns2.heliohost.org forcoder.my.id 65.19.141.77 [root@control ~]# dig +short AAAA @ns1.heliohost.org forcoder.my.id 2001:470:1:1ee::2002 [root@control ~]# dig +short AAAA @ns2.heliohost.org forcoder.my.id 2001:470:1:1ee::2002

I logged in and renamed these two files in /etc/netplan 90-amprnet.yaml.disabled 99-henet-tunnel.yaml.disabled to disable them and rebooted. The network is connecting again. Are you able to connect to SSH now?

I have verified the GoFundMe donation, and increased your space to 3000 MB.

Thanks!

The domain has been added, but in order to actually host it with us you must do 1 of the following 2 options. Use our nameservers by logging in to your registrar and setting your NS records to ns1.heliohost.org and ns2.heliohost.org Use any external DNS that you want, Cloudflare is a popular free option, and create an A record with the value 65.19.141.67 and an AAAA record with the value 2001:470:1:1ee::2009

Installed. You can see the current list of installed modules for Tommy's Python 3.10 at https://tommy.kairion.eu.org/pyinfo/info3.10.py

The main reason we haven't gotten any of this simple self-service stuff done is we've been trying to get all of the cPanel accounts moved over, and we didn't have anywhere to put them. We figured having a control panel at all, even if it wasn't fully functional with stuff like adding/removing domains, was better than just leaving people's websites on a broken cPanel server with no control panel at all. We actually just finished sending transfer invites out about a week ago. So, the choice last year when we started transferring people was: Wait another couple months with everyone on a broken cPanel server while we tested the domain adding and removing, and DNS functions. Start transferring people so they have access to a partially done Plesk control panel, and then when we got everyone transferred over we could work on things like adding/removing domains. The plan was to set up Tommy, start moving people over, and then test the domain adding/removing on Johnny. Before we got that fully tested we realized that Tommy was full, and we didn't want to stop the transfer process again, so we just started putting people on Johnny for the same reason as the logic above. Having a partially functional control panel is better than no control panel at all. So my point is, a new server does help because we need space for all these people, and we need space to create a test server where we can debug the domain adding/removing. We can't develop this software on a production server with thousands of people because if there was a bug that allowed people to edit other people's DNS zones, etc it would be very bad.

It looks like you already figured it out on your own, but for anyone who searches for this same issue: You have to delete the default Plesk index.html file.

Your main domain has been set to vru.me and I added share.malhotra.me as an additional domain. Since your forum and hosting email addresses are on the vru.me domain I do have to warn you that it's not recommended to host your email on Johnny. If you lose access to your account for some reason email is the way that you can recover access, but if you can't access your mail because you've lost access to your account you will have no way to regain access to your account. For that reason we recommend using something like gmail.com, hotmail.com, live.com, yahoo.com, etc as your recovery email address because you know you'll always be able to access those email addresses.

Added. It looks like you're using Cloudflare so be sure to create an A record with the value 65.19.141.77 and an AAAA record with the value 2001:470:1:1ee::2002

The email address on this forum account doesn't match any hosting accounts. What is your hosting account username? Also, I wanted to mention that the reason Tommy is overloaded isn't because of CPU usage, memory usage, or the number of accounts. The issue we're having is the number of domains. We've always offered unlimited domains, but since it's starting to cause downtime we're probably going to have to make a limit on the number of domains you can have on your account. Johnny isn't overloaded on domains yet, but is catching up with Tommy quickly. Keep this in mind that we may have to delete some of your domains, or require payment to have more domains than are allowed on a free plan. We haven't decided on a limit yet, but we'll announce it via news post when and if we do. As long as people self limit their number of domains, and the uptime stays good we may not have to implement a limit anyways.

We recommend using SFTP. You can connect with these settings Protocol: SFTP Host: johnny.heliohost.org Port: 1373 Logon Type: Normal User: coolerua Password: <same as Plesk>

By default Apache doesn't pass auth headers to wsgi.

Does it work now?

Try putting this in your .htaccess RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]

VPS30 has been canceled.

Installed. Log in via SSH and run the command sudo cat /root/keyhelp_login_data_2023-05-17_18-59-09 To see your KeyHelp username and password and login URL. Let us know if you need help with anything else.

Remote access enabled.

The domain and subdomain have been added, and they should start working in 1 hour and 40 minutes.

I deleted the SSH rule for just 1 IP address, and added a rule allowing any IP address to connect to the SSH port. Are you able to connect now?

I just checked my mail and I see that you already contacted us via GoFundMe. I increased your storage space by 1000 MB. Thanks for the donation.

I also wanted to mention that anyone can edit the wiki by following these instructions https://github.com/HelioNetworks/heliohost-wiki/blob/master/misc/contributing.md Then once you submit a pull request, we can review the changes, and merge them if everything looks good.

We're planning on adding a Python page to the dashboard that will list the installed modules, and allow you to request them through the website too. Adding that link to the wiki in the meantime is a good idea though. Thanks.

Alright, I got logged in to GoFundMe and sent you a message through their website. It should be delivered to the email address you used when you made your donation, and it will come from messages@gofundme.com with the subject New Message from Ben Frede. Just reply to that and we'll get you the extra storage space. Thanks for the donation.

Since there's been no response for a few days I went ahead and removed the mentioned domains, and added the requested operaconsultas.com.ar domain. If you need the deleted domains back for some reason just let us know.