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Posts
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Everything posted by Krydos
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Yeah, my bad. Since you signed the first post with your name I just stopped reading at that point and didn't even see the username: hhfn after that. I'm not trying to blame you for my mistake, but in the future if you request support for the hhfn account it might make things less confusing for us, and less likely to make mistakes like this if you post from the hhfn forum account instead. We generally don't look at usernames unless the forum account and forum email don't match anything since people are extremely unreliable and often don't even know their own username. The msbsurfi account is moving back to Johnny, and the hhfn account is moving to Morty.
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[Solved] Permission Denied for Schedule Task Page
Krydos replied to shazee09's topic in Customer Service
Yeah, it's a temporary thing related to our fix for the constant 503 errors we've been experiencing on the Tommy server. Scheduled tasks will be back soon. -
Looks good. I have credited your account with a balance of $6, and started the move to Morty. Since you're using Cloudflare you'll need to keep an eye out for the second email, and change your DNS records yourself as instructed.
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I took a look at your billing so far. On 2025-04-10 you paid $4.00 for a VPS. Then on 2025-04-14 you paid another $5.00 for a faster VPS. Then on 2025-04-15 you upgraded to 2 GB memory, 6 CPUs, and 100 GB storage. Then on 2025-04-20 you upgraded again to 2 GB memory, 6 CPUs, and 200 GB storage. That means your current VPS is paid for until roughly 2025-06-05. I went ahead and generated a 3 month link for you to pay your current rate $9.50 for 3 months for a total of $28.50. Keep in mind this doesn't include the 10% discount you would get for paying 6 months in advance. If you want to use this 3 month link it will extend your expiration date until 2025-09-05. Let us know if you have any questions. https://www.paypal.com/ncp/payment/FS9G2CVZZ64RN
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It might be the app itself too. If the app opens all 10 connections and then DBeaver tries to open 1 more you would get that error too. By default most software assumes you have a 8 GB VPS and can have 100 database connections open at once.
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Here you go https://buy.stripe.com/7sI8wOe4p40y9q0147
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[Solved] Install FastAPI and Project Dependencies
Krydos replied to shazee09's topic in Escalated Requests
I see a 403 at https://shahzaib.heliohost.us/ that is caused by there being no index file. You can fix this by putting index.html or index.php. What URL are you seeing a 404 at? -
Correct, wildcard SSL certificates are not supported. SSL certificates can be issued for each domain and subdomain independantly. Also, for future reference your emails appear like this to us L?m sao t?i b?t ???c c?c subdomain cho t?n mi?n c?a t?i Our email system only supports ASCII characters so UTF-8 characters, such as the Vietnamese language, just show up as questions marks. Furthermore, none of us can speak Vietnamese even if the email system could post them correctly so it would be best if you could use a translator to contact support in English. Thanks.
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We could do that, but you don't get the 10% discount unless you do 6 months or more.
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If it's working you can leave it as is.
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[Solved] Install FastAPI and Project Dependencies
Krydos replied to shazee09's topic in Escalated Requests
I'm not sure how int("None") would work on any Python install. -
[Solved] Install FastAPI and Project Dependencies
Krydos replied to shazee09's topic in Escalated Requests
[Sat May 03 21:21:51.923615 2025] [wsgi:error] [pid 4025084:tid 4025112] [remote 0:0:0:0] File "/home/shahzaib.heliohost.us/httpdocs/flasktest/myapp.py", line 30, in get_rates [Sat May 03 21:21:51.923626 2025] [wsgi:error] [pid 4025084:tid 4025112] [remote 0:0:0:0] execution_time = fetch_and_store_rates() [Sat May 03 21:21:51.923636 2025] [wsgi:error] [pid 4025084:tid 4025112] [remote 0:0:0:0] ^^^^^^^^^^^^^^^^^^^^^^^ [Sat May 03 21:21:51.923646 2025] [wsgi:error] [pid 4025084:tid 4025112] [remote 0:0:0:0] File "/home/shahzaib.heliohost.us/httpdocs/flasktest/services/rates_service.py", line 80, in fetch_and_store_rates [Sat May 03 21:21:51.923657 2025] [wsgi:error] [pid 4025084:tid 4025112] [remote 0:0:0:0] engine = create_engine( [Sat May 03 21:21:51.923667 2025] [wsgi:error] [pid 4025084:tid 4025112] [remote 0:0:0:0] ^^^^^^^^^^^^^^ [Sat May 03 21:21:51.923722 2025] [wsgi:error] [pid 4025084:tid 4025112] [remote 0:0:0:0] File "<string>", line 2, in create_engine [Sat May 03 21:21:51.923734 2025] [wsgi:error] [pid 4025084:tid 4025112] [remote 0:0:0:0] File "/usr/local/python3.12/lib/python3.12/site-packages/sqlalchemy/util/deprecations.py", line 281, in warned [Sat May 03 21:21:51.923746 2025] [wsgi:error] [pid 4025084:tid 4025112] [remote 0:0:0:0] return fn(*args, **kwargs) # type: ignore[no-any-return] [Sat May 03 21:21:51.923756 2025] [wsgi:error] [pid 4025084:tid 4025112] [remote 0:0:0:0] ^^^^^^^^^^^^^^^^^^^ [Sat May 03 21:21:51.923767 2025] [wsgi:error] [pid 4025084:tid 4025112] [remote 0:0:0:0] File "/usr/local/python3.12/lib/python3.12/site-packages/sqlalchemy/engine/create.py", line 549, in create_engine [Sat May 03 21:21:51.923778 2025] [wsgi:error] [pid 4025084:tid 4025112] [remote 0:0:0:0] u = _url.make_url(url) [Sat May 03 21:21:51.923797 2025] [wsgi:error] [pid 4025084:tid 4025112] [remote 0:0:0:0] ^^^^^^^^^^^^^^^^^^ [Sat May 03 21:21:51.923808 2025] [wsgi:error] [pid 4025084:tid 4025112] [remote 0:0:0:0] File "/usr/local/python3.12/lib/python3.12/site-packages/sqlalchemy/engine/url.py", line 856, in make_url [Sat May 03 21:21:51.923819 2025] [wsgi:error] [pid 4025084:tid 4025112] [remote 0:0:0:0] return _parse_url(name_or_url) [Sat May 03 21:21:51.923829 2025] [wsgi:error] [pid 4025084:tid 4025112] [remote 0:0:0:0] ^^^^^^^^^^^^^^^^^^^^^^^ [Sat May 03 21:21:51.923840 2025] [wsgi:error] [pid 4025084:tid 4025112] [remote 0:0:0:0] File "/usr/local/python3.12/lib/python3.12/site-packages/sqlalchemy/engine/url.py", line 917, in _parse_url [Sat May 03 21:21:51.923850 2025] [wsgi:error] [pid 4025084:tid 4025112] [remote 0:0:0:0] components["port"] = int(components["port"]) [Sat May 03 21:21:51.923861 2025] [wsgi:error] [pid 4025084:tid 4025112] [remote 0:0:0:0] ^^^^^^^^^^^^^^^^^^^^^^^ [Sat May 03 21:21:51.923871 2025] [wsgi:error] [pid 4025084:tid 4025112] [remote 0:0:0:0] ValueError: invalid literal for int() with base 10: 'None' Have you tested this on your home PC at all? -
No, increasing the limit is free How many emails you plan to send per day? Where you get the email addresses from? How can recipients of your emails unsubscribe? Do you have an unsubscribe@yourdomain.com address set up? Do you have an abuse@yourdomain.com address set up? Does each email have a link to unsubscribe? Do you share or sell email addresses that you get? Post an example of the messages being sent.
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Yes, morty.heliohost.org is the correct IMAP host. What error are you getting?
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DKIM, SPF, and DMARC have been set up for the domain theopengamer.com. We recommend sending a real email (not just the word "test") to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
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Installed. You can see the current list of modules and their versions on Johnny's Python 3.12 with this link https://krydos2.heliohost.org/pyinfo/info3.12.py
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[HH#718390] Wipe VPS & Reinstall Ubuntu 24 vps130
Krydos replied to HelioHost's topic in Email Support
Thanks for the payment. Everything looks good to go. We're training a new VPS admin so he will learn how to do the rebuild tonight around 01:00 UTC or so once he's available. You will receive an email when the rebuild is complete. -
What SSH host are you using?
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[Solved] Install FastAPI and Project Dependencies
Krydos replied to shazee09's topic in Escalated Requests
The requested modules have been installed on Tommy's Python 3.12. You can see the current list of installed modules at https://krydos1.heliohost.org/pyinfo/info3.12.py WSGI control access has been enabled on the domain shahzaib.heliohost.us. To restart your Flask app and load new code changes in simply edit /home/shahzaib.heliohost.us/httpdocs/flasktest/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues. -
[HH#718390] Wipe VPS & Reinstall Ubuntu 24 vps130
Krydos replied to HelioHost's topic in Email Support
Yes, your last rebuild was only 16 days ago so it will be $1. You can pay with this link https://www.paypal.com/ncp/payment/6Z88J5KJZJ3RJ -
Correct. You should have already one email explaining the move process. In a bit you will receive a second email with the new IP addresses to use. Since you're using Cloudflare you'll need to update your A and AAAA records as explained in the second email. Domains that use our nameservers have their DNS records updated automatically.
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Thanks for the $19 Morty purchase. Let us know if you notice any speed increases after your account is fully moved.
