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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. A password reset link has been emailed to you. Make sure you check your spam folder and your non-focused tab.
  2. Check your email and click the link to continue with your account reset.
  3. Maybe I forgot to restart PostgreSQL. Can you login now?
  4. Krydos

    Privacy Policy

    We've updated our privacy policy and made it a little easier to find because there is now a link to it on the footer of every page on heliohost.org. Here is the direct link. https://heliohost.org/privacy/
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  5. Remote access enabled.
  6. You've been emailed a password reset link.
  7. What is the username that you want to have remote access?
  8. Krydos

    Load Graphs

    If you have an account on Johnny or Tommy you can now monitor your own load through the dashboard. https://heliohost.org/dashboard/load/ We recommend staying under 100 GB per day and 10k CPU per day to avoid being suspended. We will be releasing a new server soon named Morty that won't have high load suspensions, and will allow you to pay more for your high load rather than being suspended. Let us know if you have any questions, have any issues with the new load page, or need help reducing your load.
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  9. The Python 3.10 module openai on Johnny has been updated https://krydos2.heliohost.org/pyinfo/info3.10.py
  10. Your subscription has been canceled and you won't be billed again. Thank you for using our VPS service.
  11. Most people have forum accounts that match their hosting account.
  12. What is your username? Is your username lemmy728? Go to https://heliohost.org/password/ and submit a password for your new SFTP account. It will need to have the forum lemmy728_example. We will also need the directory that you want to new SFTP account to be limited to.
  13. A password reset link has been emailed to you.
  14. Added
  15. It was blocked for failed IMAP logins. Always confusing when people ask for support in multiple ways.
  16. Postgis installed, and remote access enabled.
  17. Your subscription has been canceled and you won't be billed again. Thank your for using our VPS service.
  18. The rest of those modules have been installed. You can see the currently installed modules and their versions with this link https://krydos2.heliohost.org/pyinfo/info3.10.py The domain has been added as well. You can follow this guide to install Django on that domain
  19. Django on Johnny is already 4.1.5 and we're not going to downgrade it because that is pretty much guaranteed to break other people who are using Django's websites.
  20. To give you an idea of the load your site is causing: The highest bandwidth account transferred 106280 MB of data, used 124 GB of memory, and 6162 CPU over the last 30 days. Your account had 611 MB of bandwidth, used 212 GB of memory, and 32474 CPU over just a couple days. This is pretty standard performance for Wordpress. It's not fair for you to hog all the resources on the server and slow everyone else's site down with your extremely bloated software. If you want to continue using Wordpress we recommend getting a VPS which start at $4 per month so your load will be isolated and won't affect anyone else.
  21. Added.
  22. The domain has been removed from your account. Depending on your DNS settings the records can continue to be cached for hours or days after you change them. One of the most common TTL for A records is 14400 which means it can remain cached for 4 hours.
  23. Let the user's parent or guardian know that they are using our service, and then the parent or guardian can contact us to let us know that they don't want their child using our services. Obviously we'll need some sort of proof otherwise anyone could just get any random account suspended by accusing them of being underage.
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