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Everything posted by Krydos
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You've been added to the waitlist https://heliohost.org/eta/?u=ubitech You're currently #3770 in line to receive an invite.
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We're happy to announce that as of a few minutes ago all of our current donors have been given a chance to move to Plesk or create a new account. If you've given a gift to HelioHost since 2020-07-14 and haven't gotten your invite yet please let us know so we can get you set up with a Plesk account. We are now moving into the next phase of our transition to the new control panel, which is moving existing free users. You can check your ETA or improve your position at https://heliohost.org/eta/ Any donations of $1.00 USD or more will get you moved to Plesk within 24 hours at this point. Also all of the donor plans at https://heliohost.org/tommy/ are now open starting at a one-time donation of $1.00 USD if you're interested in creating a new account. We're almost done setting up Johnny so free users will have the opportunity to transfer to that server before much longer too. We are making progress on the DNS integration which will allow users to add and remove their own domains, as well as edit their DNS settings. We plan on trying to get Java/JSP installed before much longer too for those users who need that service. There are a few users waiting for Ruby on Rails too, and we haven't forgotten about you either. There are tons of improvements being made to our systems every day, and we're slowly but surely moving towards being 100% functional again. Thanks to everyone who has supported us during this difficult time. Without all of our donors we would have gone out of business years ago. If you have any questions or comments we would love to hear what you have to say.
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Yep, the donor plans can be found at https://heliohost.org/tommy/ Within a few seconds after you make your donation you should receive an email invite to create a new Tommy account to the email address that you created your PayPal account with. The $1 plan isn't currently available because there are donors who have given more than that who don't have an account yet, but after they're taken care of that plan will open up too.
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Glad you got it working. Let us know if you need help with anything else.
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[Solved] VPS56 would like a fresh operating system
Krydos replied to amontero's topic in Customer Service
Your OS has been reinstalled. Please be aware that you can only have 1 free rebuild per month. -
By default the VPS firewall is disabled. I checked your VPS and the firewall is still disabled so you're probably not blocked. What was the exact error from PyCharm?
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Strange behavior in my Node.js application (Tommy2)
Krydos replied to thiagoenca's topic in Customer Service
Webroot means marcatexto.helioho.st. Subdirectory would be something like marcatexto.helioho.st/node. You can also use the webroot of a subdomain like node.marcatexto.helioho.st. Up to you. I've been developing software for quite a few years and it's always easier to start simple and debug one problem at a time than start at maximum complexity and debug 100 issues at the same time. This doesn't really mean anything if your development environment is different than your production environment. It's like saying my boat works fine when it's on my development lake, but it doesn't work at all on my production parking lot. The environment of a lake and a parking lot are quite different. -
Strange behavior in my Node.js application (Tommy2)
Krydos replied to thiagoenca's topic in Customer Service
I would simplify things a bit. Your pages are returning error code 401 which means authorization required. They should be returning 200 ok. Maybe try setting up a test app that doesn't have database connection, and all the other complications. Then if that works you can build from that and make small changes. If you get an error after a change you can know what the issue is. The way things are now it could be 500 different things causing the issue, and it's difficult to narrow it down. The other thing that might be useful is installing Passenger locally so you have a more similar development environment in case that is what is causing issues. -
Strange behavior in my Node.js application (Tommy2)
Krydos replied to thiagoenca's topic in Customer Service
On Plesk you can't run node apps in a subdirectory. They have to be at the webroot. Are you using Passenger locally too? -
Plesk has github integration built into it, but I haven't personally tried it out. You could check out this guide that the developers of Plesk wrote https://docs.plesk.com/en-US/obsidian/customer-guide/git-support/using-remote-git-hosting.75848/ Let us know if it works.
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[Solved] Unable to login to Tommy for 5 days...
Krydos replied to matteo85's topic in Customer Service
IP addresses might be considered private information to some people so I removed it from Wolstech's post. If the person says their own IP address publicly then it's fine because they disclosed their own private information. -
Oh, ok. Right now it's set up to bill again for $5.00 on December 6th, but if you cancel on December 4th it won't charge again. Just let us know if you need help.
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[Solved] Request to connect remotely to PostgreSQL
Krydos replied to thiagoenca's topic in Escalated Requests
It's not a problem because remote access is intentionally disabled for security. Most people don't want or need remote access so it's off by default until you request it. Remote access enabled. -
There is no VPS matching the email address on your forum account. Which VPS number is yours?
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The four subsubdomains matching the four directories have been created for you. Not implemented yet. We're working on it.
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500 internal server error on my Plesk account
Krydos replied to seintitus's topic in Website Management and Coding
If you check Login > Plesk > Websites & Domains > cyclos.za.org > Logs you can see that your error after renaming your .htaccess file has changed. mod_fcgid: stderr: Next Illuminate\\Database\\QueryException: SQLSTATE[HY000] [1045] Access denied for user 'forge'@'localhost' (using password: NO) (SQL: select * from `languages` where `code` = en limit 1) in /home/cyclos.za.org/public_html/vendor/laravel/framework/src/Illuminate/Database/Connecti Your database user obviously isn't 'forge'@'localhost'. It has to start with tchesoen_ you can find the exact database user on the databases tab if you forgot the name that you chose when you created it. -
Sun Dark called this one. Your main domain iceitcup.heliohost.org was transferred to Plesk, but it was kind of pointless because it immediately redirects to your .net which was still being hosted on cPanel. I transferred all of your domains over to Plesk now. Regarding the undetected logins There were a few people whose logins weren't being detected originally, but it should be working for everyone now. If you want I can manually set your login date to a week ago, and you can test logging in to see if it updates the system properly.
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Thanks for the feedback. I'll see if I can figure out why it took so long to renew your account. Glad everything is working now.
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Created, but it looks like the tumblr end isn't configured correctly yet. Created. In order to do the redirect I created an .htaccess file with these contents in the music.pinkie.horse directory: RewriteEngine On RewriteRule ^(.*)$ https://trixie-sonata.bandcamp.com/ Feel free to edit it if you need some other configuration.
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Your website is working for me. Are you able to login?
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The domain has been added.
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Subdomains have been added.
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Your VPS has been canceled and you won't be charged again. Thank you for using our VPS service.
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An invite to create an account has been sent to the provided email address.
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[Solved] nextjs or nuxtjs deployment on tommy?
Krydos replied to itismedavid's topic in Escalated Requests
Yeah, your account has used 470 GB of memory in the last 24 hours. Please don't start processes if you have no idea how to stop them. There were two node processes that had been running since 2022-11-01. I stopped them.