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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. I have increased your Apache and Nginx timeout from 30 seconds to 5 minutes. Does it work now?
  2. The modules you requested were over 8 GB, and we've had several complaints over the last week that Tommy's Python 3.12 has gotten considerably slower due to these modules. They have been uninstalled, and you'll need to get a VPS for this project https://heliohost.org/vps/
  3. The reason the account didn't move automatically is because instead of using the link to move your account that we gave you, you went to https://heliohost.org/signup/ and tried to create a second account with the same email address as your existing account. Each email address has to be unique so you can't have 2 accounts using the same email address. The correct link to move your account once again is https://heliohost.org/dashboard/move/ but you used the link https://heliohost.org/signup/ to try to create a second account. This has happened several times in the last few weeks so we plan on improving the signup page so if someone tries to create a second account it will ask them if they're trying to move their existing account. Sorry for the confusion on how to move your existing account.
  4. Have you tested this script on your local PC? How long does it take to complete on your home PC?
  5. Try this: cd /home/admin/web/centrewebdesign.com/public_html/ su admin /usr/local/bin/composer require wp-cli/wp-cli
  6. I fixed the permissions for your PHPMyAdmin page. Is it working for you now? https://vps111.heliohost.us/phpmyadmin/
  7. There is no Django app on that domain to grant restart access to yet. Let us know once you have a Django app set up.
  8. Sounds good. I created a full backup which you can download from https://heliohost.org/backup/ if you find you need something from your Tommy account, and then deleted the Tommy account as requested. Let us know if you need help with anything else.
  9. Your VPS is rebuilding with Hestia, and you'll get an email in about 30 minutes when it is done. The email will contain the instructions on how to connect to SSH. For Hestia you'll go to https://vps122.heliohost.us:8083/ and login with the username admin, and the SSH password you chose during signup. Let us know if you run into any other issues.
  10. neutility.store - Should be good to go now. neutility.life - You need to change the NS records. Wrong = ns1.heliohost.us, ns2.heliohost.us. Correct = ns1.heliohost.org, ns2.heliohost.org statecollegeguitarlessons.com - Should be good to go. whatsonyourbrain.com - Should be good to go. wordpresscenter.net - Looks good too. centReWebDesign.com - Good to go.
  11. Since you're using Hestia the config files are located in /home/admin/conf/web/domain.com/ not /etc/nginx/ or /etc/apache2/ or anything. You may not need to edit them though, and keep in mind Hestia may overwrite some of your changes if you edit the wrong files. The file should have a comment at the top with the warning when you try to edit it.
  12. Yeah, he forgot that images don't get sent through these support emails.
  13. If I were you I would 1. Keep using both Apache and Nginx because it's easier than changing the default, and you may find you need Apache some day. 2. Add all the domains to the admin user, and delete any extra users you may have created. Then upload your files to /home/admin/web/centrewebdesign.com/public_html/ /home/admin/web/statecollegeguitarlessons.com/public_html/ /home/admin/web/whatsonyourbrain.com/public_html/ /home/admin/web/wordpresscenter.net/public_html/ /home/admin/web/neutrality.life/public_html/
  14. I just added a section to the wiki page https://wiki.helionet.org/SSL_Certificate_Problems#Ensure_Redirect_HTTP_to_HTTPS_is_Off Does this help?
  15. Yes, set your nameservers to ns1.heliohost.org and ns2.heliohost.org.
  16. 1. Yes, Hestia can be installed without Apache. You just have the default installation which includes Apache and Nginx as a reverse proxy. The main advantage to having Apache is so you can use .htaccess files, which Nginx ignores. If you want to switch to Nginx only I can do that for you, but it will require wiping the whole VPS and starting over. 2. I don't think you need to create an extra user like Hestia suggests. You can do everything through the admin account if it's easier. A. You don't really need to create extra users unless you want to. B. The user jsabarese has the ability to sudo so you can install stuff on the command line if you need to. The admin account has full control over the Hestia control panel. If you need to use SSH I would recommend using the jsabarese, but be mindful of ownership and permissions. If you need to login to Hestia I recommend using admin. C. 1. Yes, if you're using Hestia use the admin account. C. 2. I don't think you need to create extra users. The one admin account is sufficient if you're the only person who is going to be using the VPS.
  17. Try the neutrality.life domain again. Earlier you spelled it wrong, so I created the DNS with the wrong spelling.
  18. Your script had DOS line endings \r\n. Our servers run Linux (not Windows) so you need to use Linux line endings \n. Does it work now that I converted your line endings?
  19. The error message you posted was about that script. Which script are we debugging then?
  20. Here's our documentation for how to access the logs. https://wiki.helionet.org/View_Error_Logs But the fact that you posted the error log yourself means you already know how to view the error logs. What is this then? # ======= LOAD CHECKED VIDEOS ======= def load_checked_videos(): if os.path.exists(CHECKED_VIDEOS_FILE): with open(CHECKED_VIDEOS_FILE, "r") as file: Do you even know what your code is doing?
  21. Your account has been moved to a dedicated IPv4.
  22. Dedicated IP are $2 per month. Here is the link to pay https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=SWXSLMPGYHF46 If you decide you want to switch to yearly billing you can save 17% by paying $20 up front for 12 months.
  23. Your VPS has been powered back on. Let us know if there is anything we can do to help you get the new payment set up.
  24. I created the DNS records for centrewebdesign.com, whatsonyourbrain.com, statecollegeguitarlessons.com, wordpresscenter.net, and neutility.life. Does it work now?
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