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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Krydos
    Yeah, there was definitely something odd going on with your account. It was like it was half suspended, half unsuspended or something. Anyways, I reset your password, and verified that using the new password your account can be successfully logged into. The new password has been emailed to the address that you created your account with.
  2. Krydos
    I see the problem... heliohost.org not .net
  3. Krydos
    It's not listed as being blocked. It's already allowed.
  4. Krydos
    You can add as many addon domains as you want after your account is created. Just click the aptly named "Addon Domain" button in your control panel. In fact this is the recommended way to change domains because the domain change script Shinryuu linked can sometimes corrupt your account.
  5. Krydos
    That username and/or domain is not located on our system. Most likely it was deleted due to inactivity. Feel free to create a new account and restore any backup data you may have, because Heliohost does not keep any backups of your data once your account has been deleted. We apologize for the inconvenience, but we have to automatically delete inactive accounts to make room for users who are still active otherwise our servers would soon be overloaded. To prevent this from happening again in the future don't forget to log into your account at least once every 30 days.
  6. Krydos
    Your account was suspended for inactivity, because the last time you logged in was August 24th. To reactivate your account, please visit http://www.heliohost...t/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. -- Please spare a few minutes to take our brief survey: http://feedback.helionet.org/ Your participation in this survey is greatly appreciated.
  7. Krydos
    Your account was suspended for inactivity. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. -- Please spare a few minutes to take our brief survey: http://feedback.helionet.org/ Your participation in this survey is greatly appreciated.
  8. Krydos
    I updated your thread title to be a little more informative since you've finished. Looks pretty cool, and it monitors a lot of stuff that the existing service monitors don't already cover.
  9. Krydos
    Each person is allowed to have one account. Which account do you want unsuspended, and which account would you like to delete?
  10. Krydos
    Thanks for the suggestion. I've updated the ASP.NET page. It may take some time for the changes to appear depending on your cache settings. As an added bonus I updated Java/JSP page, and Ruby on Rails too since they are also only enabled on Johnny.
  11. Krydos
    No, FTP doesn't count as your cPanel login. We recommend visiting http://heliohost.org/ and logging in there at least once every 30 days to keep your account active.
  12. Krydos
    root@johnny [/home/krydos1]# /usr/sbin/httpd -M | grep digest Syntax OK auth_digest_module (static) Johnny does. root@stevie [/home/krydos]# /usr/sbin/httpd -M | grep digest Syntax OK Stevie does not. Your options are to wait for the next rebuild of Stevie apache, or move your account to Johnny http://wiki.helionet...ng_your_account I'm also escalating this thread as a reminder to include this in the next Stevie build.
  13. Krydos
    Since Johnny was experiencing high load around the time that you posted this topic, and your edits indicate it was an intermittent issue to begin with I'm guessing MySQL is working fine now? All of my tests show MySQL on Johnny working perfectly. Let us know if you're still having problems.
  14. Krydos
    As a customer of that service have you asked them if it can be run on any other ports?
  15. Krydos
    That IP is not blocked.
  16. Krydos
    from the account creation page http://www.heliohost.org/home/signup
  17. Krydos
    FTP on Johnny is working fine for me. Does the strike through mean that you got it working on your own?
  18. Krydos
    That's because you created your account on Stevie and that server doesn't have support for asp.net. Only Johnny supports asp.net. You can move your account to Johnny if you want to use asp.net by following the instructions here http://wiki.helionet.org/Moving_your_account
  19. Krydos
    That is an internal ip address that is only useful on your particular network. What is your external ip address? You can find it by visiting this website: http://www.whatismyip.com/
  20. Krydos
    There are many ways you can upload your files to your account. You already mentioned the most popular, FTP, but here are some other ways http://wiki.helionet.org/Uploading_files_to_your_site
  21. Krydos
    You were suspended for sending too many emails. Please limit your emails to 50 per day. I have unsuspended your account.
  22. Krydos
    Fileinfo and intl are now both installed on Johnny. If you need those extensions more than you need to stay on Stevie you can use this guide to move your account http://wiki.helionet.org/Moving_your_account They will be installed on Stevie eventually too.
  23. Krydos
    I quoted everything I received, so you know as much as I do.
  24. Krydos
    Like I said you'll have to ask those guys for the specifics. If we don't remove malicious sites like yours when they are reported then our IP addresses get null routed and all of the thousands upon thousands of accounts we host go offline instantly. Nothing personal; we just have to keep our servers online.
  25. Krydos
    MySQL has been upgraded to version 5.5.22. See http://www.helionet....ohnny-upgrades/
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