Krydos

Which is?

Your site is showing up fine for me too, and all the DNS settings and cPanel settings look good. Sometimes if clearing your browser cache and flushing your DNS doesn't help it could be your ISP caching pages. There isn't much of anything you can do about that except wait for it to clear out on it's own or try viewing your site through another network such as a cellphone with wifi turned off. In order to see around cached pages whether it's your computer or your network I would recommend googling "free proxy" and try viewing your site through one of the billions available.

Good call Ice IT Support. Shinryuu had been asking me for ideas on what was going on with this account on IRC, and exactly three minutes before you posted this was when I told Shinryuu "brute force protection is enabled on his account." All the credit to fixing this issue goes to Shinryuu though. He's the one that actually did all the work.

Deployed. http://infopar.heliohost.org/webCat/

What domain?

Your account is showing up as clean now. Thank you for taking care of this.

Ok, try adding that domain now.

What is your Heliohost username and the the domain you are trying to add?

It looks like your account was suspended for inactivity. To prevent your account from being flagged as inactive please remember to log in http://heliohost.org/ at least once every 30 days. While an account is suspended you cannot log in, nor can you reset your password. I have already reactivated your account for you, but here is the link http://www.heliohost.org/home/support/scripts/renew where you can reactivate your own account if you forget to log in often enough. Now that your account is no longer suspended you should be able to log in using the original password that your account used before it was inactive. If you can't remember that password, or still cannot log in try using the "reset password" link located at http://johnny.heliohost.org:2082/ It should work now since your account is no longer inactive. If that doesn't work either let us know and we can reset your password manually. While I was looking at your account I also noticed that your domain is not currently hosted with us http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=promethee.org&rec=NS If you wish to host that domain on our servers the easiest way is to log into your registrars website and set your nameservers to ns1.heliohost.org and ns2.heliohost.org

What is 86.149.124.163? Are you trying to host the domain on Heliohost, or do you run a web server from your home?

The timestamp on that domain is less than 30 minutes ago. Any changes that are made to a domain you should wait at least 24 hours for everything to start working. Everything appears to be set up right at the moment but I can't say for sure if they were prior to 30 minutes ago. It probably just needs time. If it's still not working after 24 hours let us know and we can take another look.

http://muzzaica.com/ works fine for me. Have you cleared your browser cache?

Please post the following information: Your cPanel username Your main domain The server that you are on

Deployed. http://infopar.heliohost.org/webCat/

What is the tld on the domain? mita99.heliohost.org, mita99.tk, mita99.com, etc?

Wow, that spf builder is way more complex and confusing that it probably needs to be. Pretty much none of the options apply to a default Heliohost account. I would recommend using this: "v=spf1 a mx -all" I'm certainly not an expert at SPF records, especially not complex setups with multiple external mail servers, but that's the simplest case of one server that is allowed to send and receive mail for the domain. If you want to add it to one of your domains click "Advanced DNS Zone Editor" in cPanel and create a new TXT record with the above contents.

Deployed. http://infopar.heliohost.org/webCat/

If you change your main domain then it can take up to 24 for the new domain to start working. http://yudesigndesign.com/ appears to be working now. If you're still seeing the queued page don't forget to clear your browser cache. As far as the FTP goes you can go to http://johnny.heliohost.org:2082/frontend/x3/ftp/accounts.html and then scroll to the bottom and to the right of the line that say yudesign /home/yudesign/ click "Configure FTP client" and that will show you the FTP credentials that you should be able to log in with. You can choose SFTP or FTP depending on your client and what it's capable of. As far as the email goes, you don't need to have a functional domain to send email, but if the rest of the email servers in the world can't find your domain because it hasn't been added for 24 hours or more, then you won't receive any emails since the incoming emails don't know where to go. However, most email servers should continue trying to resend undeliverable emails for 72 hours so you should get them eventually. I think the entire problem was changing your main domain deleted your old .heliohost.org domain, and you didn't realize that it would take up to 24 hours to get the new .com working. Let us know if you're still having issues with FTP and mail.

Your domain is working now. If you're still seeing the queued page when you visit http://sin-aion.heliohost.org/ then remember to clear your browser cache. However, it looks like you might have a database permission error. The reason Heliohost domains show as queued for up to 24 hours after they are added is to reduce load. In order for a new domain to show up "instantly" requires a restart of apache and bind to load the new configuration file. If we were to enable this option apache and bind would be restarting constantly 24 hours a day and causing massive load rendering most pages completely unusable. This is why most free hosts only allow a limited number of addon domains, parked domains, and subdomains. This is also why cPanel definitely wouldn't recommend hosting as many accounts as we do. For an interesting read you could skim through this thread http://www.freewebspace.net/forums/showthread.php?2241679-How-many-sites-can-a-linux-cpanel-server-handle For comparison we currently have over 25,000 accounts, and 12,750 of those are located on Stevie which is currently at 99.96% uptime for the week and 99.95% uptime for the month of February. I have a feeling that if most experienced cPanel administrators saw the details of what we are pulling off here they would have a mess in their pants to clean up. I think waiting a few extra hours to get your site online is a fair price to pay.

That domain doesn't exist on either server. Are your sure that's the domain of your account? What is your Heliohost username?

He was probably talking about the queued status script that lets you know what number you are in line to have your account created. If your account has already been created this script says it can't find it anymore (because it's already been created.)

That's a default error message to let you know that remote error reporting is disabled. You might get a more useful error message if you enabled error messages as it suggests.

Your account was created 11.5 hours ago. 11.5 is less than 24. Please wait another 12.5 hours, clear your browser cache, and try loading your site again. If your still having trouble viewing your site after 24 hours have elapsed let us know and we can take another look.

Deployed. http://infopar.heliohost.org/webCat/

Yep, it's an easy two step process: http://www.heliohost.org/home/support/scripts/delete http://www.heliohost.org/home/signup