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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. I think a better question would be "Why do you need to run a script continuously?" Based on your own pseudocode it doesn't even do anything at all for 10 minutes. Wouldn't it work better to use a free cron service like https://www.setcronjob.com/ to hit your page once every 10 minutes, and then you wouldn't have to waste one of your limited processes just sleeping most of the time?
  2. This support request is being escalated to our root admin.
  3. For the 24 hour period starting at 00:00 PST 2013-01-23 until 23:59 2013-01-23 your account was 13th highest load overall. For the 13 hour period starting at 00:00 PST 2013-01-24 until now you are the 8th highest load. I'd say that fixing the shoutbox.php solved your load issues and it seems unlikely you will get suspended again.
  4. Cool. Feel free to post on the forums again tomorrow or a couple days from now to check in on how your load is doing. Right now you're the second highest load on the server, but since you just posted I assume that means you just fixed it.
  5. /usr/local/bin/convert Imagemagick is already installed on both Stevie and Johnny.
  6. Your account is showing up as clean now. Thank you for taking care of this.
  7. His account was created and active 12 minutes after his first post. I'm guessing he has port 2082 blocked in his firewall. Unfortunately if you have port 2082 blocked and you refuse to change your nameservers you cannot log into your account. Two options to fix your inability to log in: 1. Allow connections on port 2082. Then log in at http://heliohost.org/ 2. Set your nameservers to ns1.heliohost.org and ns2.heliohost.org then you can log in with port 80 at http://cpanel.scitechsolutions.co.in/
  8. No, accounts can get suspended for causing high MySQL load too, but your account was suspended for causing high CPU and memory usage. I would suggest disabling shoutbox.php to see if that helps reduce your load.
  9. Account creation is based on server load. If the load is high accounts are created slower or not at all. If the load is low accounts are created nearly instantly. Also account creation is automatically halted during nightly maintenance to prevent conflicts from occurring. So it all boils down to the amount of time it takes for an account to be created can be rather random.
  10. Even though your account was suspended for the first quarter of the day, you still have the highest load of all the 12,000 accounts located on your server. You better figure this out quickly or you're going to need to look for a new host. The way high load suspensions work is you can cause as much load as you want until it starts to negatively affect the other accounts. So if the high load of your account slows down the server you get suspended again to keep the other 11,999 (or whatever) accounts working at a reasonable level.
  11. He should already be able to log in. It just takes 24 hours from when the account is created for the queued page to go away.
  12. His account was created 12 minutes after his first post. The account creation process is fully automated. Posting on the forums neither speeds up the process nor slows it down. All new domains added to our hosting can be expected to show queued for up to 24 hours after you add them.
  13. Does it give an error or anything when you try it? With functions in PhpMyAdmin you don't actually use the DELIMITER command, but rather there is a box below the SQL box labeled Delimiter and that is where you would put your '$$'. Then you would need to change all of your ;'s into $$'s in the function, but it should work once you get all the syntax straight.
  14. This support request is being escalated to our root admin. Escalated this thread so it doesn't get closed as inactive.
  15. I've looked at this issue several times in the last week, and I can't figure out why your domains won't show up. This actually used to be a problem for all accounts on Stevie, and I fixed it. The issue was incorrect permissions caused the domains to work fine, but just not show up in cPanel. I'm unsure why fixing the permissions fixed all of the other accounts, but not yours. I've even double checked all the permissions on your domain files and everything is the way it is supposed to be. Nothing is actually wrong with your account; it's really just a cosmetic issue, because as you stated yourself the domains are all working correctly. However, if you would like your domains to show up in cPanel I think this process will work for you. If you have an addon domain, for instance, lawnosta.com just use this link to delete the addon domain: http://stevie.heliohost.org:2082/frontend/x3/addon/confirmdodeldomain.html?domain=lawnosta.com&subdomain=lawnosta_prayudi.heliohost.org and then create it again through cPanel onto the same subdirectory. If you need help figuring out the links to use just let us know, but basically I just edit the url to the addon domain, and the subdomain that the addon domain uses. The reason I don't want to do this for you is in case it breaks some of your websites that are already working the way you want them, plus I would have to choose the passwords to use for each addon domain.
  16. If you would like to deploy a .war file follow these steps: Create your account on Johnny http://www.heliohost.org/home/signup/johnny Request Java to be enabled on your account http://www.helionet.org/index/forum/74-java-requests/ Wait patiently and keep your account active, because Java can only be enabled on a finite number of account at a time, and you must wait in line to have it enabled. It can take up to a month to get Java enabled depending on how many other people are in line ahead of you. Once Java is enabled on your account upload your .war file to your home directory. Ex: /home/username/MyProject.war Request to have the .war file deployed by creating a new topic in Customer Service http://www.helionet.org/index/forum/45-customer-service/
  17. Maybe. We host literally thousands of wordpress sites on our servers, and yours is the only one causing such ridiculous high load. Usually if a wordpress site is causing high load disabling wp-cron can help a lot if you haven't already done so. Probably not. I don't know how many visitors your specific site gets, but the overall traffic to the entire server hasn't increased in the two weeks or so that your account has existed.
  18. Your account is showing up as clean now. Thank you for taking care of this.
  19. Your account is showing up as clean now. Thank you for taking care of this.
  20. I don't know much about asp.net but I can assure you that nothing has changed on the server. I've seen a few people have "System.DllNotFoundException: blahblah.dll" errors and the solutions has always been to put the missing .dll in the bin folder. That's about all I know about it.
  21. Your password has been reset, tested, and emailed to your contact email address. Keep in mind that your username and password are both case sensitive and must be typed exactly as they appear in the email. Let us know if you're still having trouble logging into your account.
  22. The domain teamdrwillbar.com was added to the system less than 3 hours ago. 3 hours is less than the 24 hours that one can expect a new domain to show queued for. If the domain is still showing queued after waiting an additional 21 hours please clear your browser cache. If the domain is still showing queued after clearing your browser cache let us know and we can take another look.
  23. Ruby on Rails and Gems on Johnny should all be working as expected now. To create/start/stop a rails app use this link: http://johnny.heliohost.org:2082/frontend/x3/ror/index.html To install/uninstall/update gems use this link: http://johnny.heliohost.org:2082/frontend/x3/module_installers/main.html?lang=ruby
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