ben_bre1

TJoene, thanks for the quick reply. basar is correct as username. This confirms to my own conclusion. I had been trying this morning every password I could imagine, the Mail-address I had used ...@gmx.de did not receive any confirmation mails; I also tried the password reset functionality.. but did not receive any e-mail up to now. Even the confirmation mails saying that the host has been created did not reach me. Could you please give me the chance to reset the account to values I provide? Many thanks in advance, Benjamin

Good morning heliohost team, I have a request concerning my account named "basar" on tuesday 12.03. at around 11:00h CET. The cpanel appeared today to me, but i am not able to login. I forgot my username, which I usually store in keepass but cannot find it. I could provide the password I used for creation if this would help. please advise Thanks in advance, Benjamin