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Everything posted by Krydos
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Thank you for the payment. Your balance has been increased from $0.3412 to $6.3412.
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[Solved] Install python module "twilio" in my account
Krydos replied to piyushukani's topic in Escalated Requests
Installed. You can see the current list of modules and their versions for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py -
Sure. When you request Python modules the first step is to compare your requirements.txt file with https://krydos3.heliohost.org/pyinfo/info3.12.py and then only request modules that aren't already installed.
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Oh, I see what happened after reading the console closer. It looks like some tests failed so it aborted. Does DBD::mysql work now?
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Does it work now?
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Your rebuild has been started, and you'll get an email in a bit when it finishes.
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[Solved] Install required python packages
Krydos replied to piyushukani's topic in Escalated Requests
Installed. You can see the current list of installed modules and their versions for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py -
I sent another Johnny invite to your email address. Does that link work?
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Like it says in the autoreply, our support email doesn't accept images. If you need to send us an image you will need to upload it to an image hosting service, such as imgur.com, and then send us the link instead. Were there any error messages when you were trying to signup?
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Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
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SSH is available on VPS plans only, which can be found at https://heliohost.org/vps/
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Yes, FTP uploads do not count to keep your account active. I checked your last login date and it's showing as 12 hours ago, so you're good to go for another month.
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[Inactive] Request for Assistance Regarding Blocked Accounts
Krydos replied to ibrain's topic in Escalated Requests
$4.00 per month, or $21.60 per 6 months (10% discount)? -
I have started your rebuild, and you'll get an email in a few minutes when it is done.
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Here is how your storage space is being used. Backups 0 MB Emails 0 MB Files 259.78 MB Trash .95 MB Logs 0 MB PSQL 0 MB MariaDB 20.73 MB Total 281.46 MB 1.5M /home/pokemonwawi.helioho.st/httpdocs 224M /home/pokemonwawi.helioho.st/disneywawi.helioho.st 12M /home/pokemonwawi.helioho.st/sora.moss.helioho.st 9.4M /home/pokemonwawi.helioho.st/maplewawi.helioho.st 656K /home/pokemonwawi.helioho.st/savanna.drumz.helioho.st 156K /home/pokemonwawi.helioho.st/mycrypto.helioho.st 676K /home/pokemonwawi.helioho.st/pricebot.helioho.st 13M /home/pokemonwawi.helioho.st/test.helioho.st 32K /home/pokemonwawi.helioho.st/test2.helioho.st 124K /home/pokemonwawi.helioho.st/pokepricebot.helioho.st 24K /home/pokemonwawi.helioho.st/.nodenv 4.0K /home/pokemonwawi.helioho.st/.phpenv 120K /home/pokemonwawi.helioho.st/.rbenv 12K /home/pokemonwawi.helioho.st/.npm Your total storage usage is only 281 MB so I guess you already figured out where the 700 MB was. One thing that confuses people frequently, is if you delete files it can take up to 24 hours for the storage total to reflect the change. So if you're using 700 MB, and then you delete 419 MB Plesk can continue to report that you're still using 700 MB for up to 24 hours even though the files have already been deleted.
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[Solved] Account unsuspension and Storage increase
Krydos replied to msbsurfi's topic in Escalated Requests
Thanks for the donation. Your storage space on the hhfn account has been increased by 2000 MB to 5000 MB total. -
[HH#189169] Account reset (correct email address)
Krydos replied to HelioHost's topic in Email Support
I have started your account reset. In a few minutes you will get an email from no-reply@heliohost.org (not this one) with a link to click to take the next step in the reset process. If you realize you need any of your files from before I made a full backup before the reset which you can download from https://heliohost.org/backup/ -
See https://helionet.org/index/topic/65735-hh189169-account-reset-correct-email-address/
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[Solved] Request telebot-0.0.5 module on my server
Krydos replied to kennylelfw's topic in Escalated Requests
Installed. You can see the current list of installed modules and their versions for Tommy's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py -
I see the payment. I sent a Morty invite to the email address you used.
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[Solved] Account unsuspension and Storage increase
Krydos replied to msbsurfi's topic in Escalated Requests
Most of your space is being used by /home/hhfn.helioho.st/panel/Documentation/ which uses 1.2 GB. Not sure how critical that directory is though.
