Krydos

Renamed back.

There is no account in our system that used that email address.

Yes. That's because your username already exists on this forum. Let us know once your account is created and we can change your forum username back.

Sent.

That's odd. SFTP on Tommy is still working for me just fine. Try going to https://tommy.heliohost.org:2083/frontend/paper_lantern/passwd/index.html and change your cPanel password. Can you log in after changing your password?

You don't need to delete your account. Everything is already set up for you to create your new account. We can help you restore your backup once your account is created, but we can't create your account for you because we don't have access to check your email. I'll walk you through it step by step: Go to https://heliohost.org/signup/Enter your email addressCheck your email and click the link in the emailSelect the features you're interested in like php and click nextIf signups are available you'll be able to select Tommy. If not you'll have to wait until midnight UTCType your username, like 'sylvain'Type your domain, like 'sylvain.heliohost.org'Type your password twiceCheck the box if you agree to the terms and click next through the next few screensClick refresh a few times until your account is createdLog in using your username and password from aboveClick 'Continue to cPanel'Click 'File Manager'Click uploadClick select fileLocate your latest backup file, or the file you downloaded from https://heliohost.org/backupLet us know once you've gotten there or if you need more help. I'm not sure how that would work. Perhaps Ashoat could post his mailing address or create a PO box for mail? It would have to be up to him if he wanted to do that. That's a really good idea. I already had it on my todo list, but I hadn't gotten around to it yet. Thanks for the reminder.

Any additional directory to add would just get appended on the end of the command like /bin/tar zcvf /home/cpUsername/backup.tar.gz *.sql public_html/* directory2/* directory3/*

Do you get that error when you log in, or when you change directories, or when you upload something, or when you change permissions, or when?

Unfortunately that means that the portion of the hard drive that your account was located was too corrupted to create a backup. You'll just have to use your most recent backup instead.

Thanks for letting us know. The account that stores the backups had gone inactive since no one had logged in to it for 30 days. Does the link work now?

Thanks for letting us know. The account that stores the backups had gone inactive since no one had logged in to it for 30 days. Does the link work now?

Thanks for letting us know. The account that stores the backups had gone inactive since no one had logged in to it for 30 days. Does the link work now?

You can change permissions of files by right clicking the file on the server and going to File permissions. You can change the permissions of a directory the same way, but it also has an option to recursively change all the permissions within the directory too. Do your files upload by default in 644 now?

Does it work now?

Open FilezillaClick File >> Site ManagerClick New SiteType "Tommy SFTP" and press enterIn Host field type "tommy.heliohost.org"In Port field type "1342"In Protocol dropdown select "SFTP - SSH File Transfer Protocol"In Logon Type dropdown select "Normal"In User field type your cPanel usernameIn Password field type your cPanel passwordClick ConnectApprove the remote server key, and check the box to not ask you about this server again.

Resent to the new address.

Source: http://www.helionet.org/index/topic/27235-manual-backup-results/ There is nothing left to recover. We've already gotten everything that it's possible to get.

You can download your backup from https://www.heliohost.org/backup/ and create a new account at https://www.heliohost.org/signup/ using the same username, and domain as before. Then restore your backup.

The invitation goes to the paypal contact email address, but you can post the transaction ID or put in the donation comment your email address to send it to instead.

You seriously think that we seriously shut down serious Stevie after seriously like six years of seriously good uptime? In all seriousness though, the reason we asked for money for the first time ever in the 12 years we've been providing free hosting is because we're having so much bad luck lately. Trust me, no one who has created an account on Tommy is complaining. Seriously though, when both Stevie and Johnny crashed I thought that maybe Heliohost was done for, but all of our amazing users who have received exceptional free hosting for years stepped up and we have received more donations than I ever expected we would. People are being way more supportive than I expected too. I wouldn't have been the least bit surprised if a lot more people had acted the way that you are, but you're actually the first who has said anything like this.

Deployed. http://tsandler.heliohost.org/app

Resent. If you still don't get it let us know and we can try sending it to another email address or something.

There you go http://rassware.heliohost.org/test.jsp

There you go http://tsandler.heliohost.org/test.jsp

Try removing everything from the honey directory, and see if it works?