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Everything posted by Krydos
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To change your username you must delete your existing account and then create a new account with the username you want. If you really want to proceed with the username change, which I strongly don't recommend, you can delete your existing account here http://www.heliohost.org/classic/support/scripts/delete
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An admin can only remove your domain from Stevie if you tell us what your domain is.
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The problem is with how you're passing the variables in. Check out http://scalar.heliohost.org/sql2.php?value=1
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There is a donate button in the navbar of this forum, or just go to https://www.paypal.me/HelioHost
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You can't log in because your account was never created. Here's the error that your account creation encountered: (XID zqzdex) A DNS entry for “rockyglaciers.co.uk” already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed. I have requeued your account. Are you able to log in now?
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What is the transaction ID of the donation?
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Your domain record was missing from ns1.heliohost.org so when your browser randomly selected that nameserver to find the IP of your domain your website would show up as offline. When your browser select ns2.heliohost.org your website would show up as online. I have synced up the records so it shouldn't be a problem anymore. Thanks for pointing this out.
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No, it appears to be a serverwide global setting. It's either on for everyone or on for no one. I suspect most people, myself included, would like to receive their emails as quickly as possible.
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Why not just use https://tommy.heliohost.org:2083/frontend/paper_lantern/mail/spam/spam.html instead of forcing everyone's emails to be really slow to arrive?
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Yes, you can change servers later.
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Maybe start over and install a new captcha from scratch rather than trying to fix this one?
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[Solved] Unable To Login Old Account
Krydos replied to vietstar's topic in Suspended and Queued Accounts
Here is the error: (XID vbmxbp) The system cannot accept “nst” as a domain name (domain name must have a valid TLD label). I'm assuming you meant to make it http://nst.heliohost.org/ ? I have requeued your account for you. -
Johnny crashed on September 14th http://www.helionet.org/index/topic/25748-johnny-usr/ Went up and down a few times for a few days, and then everything other than FTP stopped working on September 20th http://www.helionet.org/index/topic/25786-johnny-backups/ We gave people 72 days to download backups via FTP, and then we rebuilt Johnny as we said we were going to do in the news post.
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Good guess! Validating Username...(XID rej3vv) “2lafl” is not a valid username on this system. I have requeued your account with the username lafl. Your site is functional http://luisloureiro.heliohost.org/
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The Tommy invite has been resent, and you should be good to go to create your Tommy account using your previous Stevie information. Let us know if you need help with anything else.
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That username, domain, and email should be available to create a new account. Let us know if you need any further assistance.
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You are not blocked. Try resetting your password here https://tommy.heliohost.org:2083/
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Your domain has been changed to http://sylvain.heliohost.org/
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[Solved] Server Migration Away From Stevie Request
Krydos replied to missale2's topic in Customer Service
You should be able to create a new account using that information. Let us know if you need help with anything else. -
A link to your backup has been PM'd to you.
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[Solved] I Can't Log In Cp Panel Since Stevie Crashed.
Krydos replied to janisek72's topic in Customer Service
You should now be able to park tackbyjana.com on your Johnny account. -
When a server is offline the inactivity suspension are halted.
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You can host as many domains as you want on your one account. I highly recommend you don't change your main domain, but rather just use parked domains and addon domains. That's just my personal preference though. Sometimes people really need to change their main domain, but there really isn't any good reason to.
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We have no reason to believe that the data on Stevie hard drives is gone. He's just refusing to boot up. So once we get him functional there is a good possibility that your data will be recoverable, but we don't know how long that will take. The easiest way to restore a database backup is through phppgsql. Just upload your .sql file and process it into your new database.
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Yeah, we've been looking in to some alternatives to paypal.