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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Yes, but an admin needs to change the email on your Stevie account first otherwise there will be a conflict.
  2. Done. Done. Let us know if you need help with anything else or if you need your Tommy invite resent.
  3. Yes. We encourage you to. Let us know if you need any help.
  4. That means you have a Stevie account using the same email address that you made the donation with. The system assumes you're trying to validate the existing account, and then fails because Stevie is offline. We can either change the email address on your Stevie account, or resend the invitation to another email address. How would you like to proceed?
  5. Do you have a link to a test script that is throwing that error I can check?
  6. The account creation failed since your domain had not been removed yet. I requeued the account and it looks like it worked this time. Are you able to log in?
  7. Try installing it through cpanel https://johnny.heliohost.org:2083/frontend/paper_lantern/module_installers/search.html?lang=perl&searchtype=1&searchterm=dbd%3A%3Amysql&itemsperpage=32768 Let us know if you still need help.
  8. If you would like to use luisloureiro.heliohost.org I have made it available. If you would like to use the same username we'd have to rename this forum account, or you can just use a different username. Just create a new account https://heliohost.org/signup/ and restore your backup. A donation of any amount will get you a Tommy invite. We appreciate anything you can spare. Just go to https://www.paypal.me/HelioHost and you can use an existing paypal account or type in a credit card in paypal. Keep in mind whatever email address you send us the money from is the address that will receive the Tommy invite.
  9. From the news http://www.helionet.org/index/topic/26727-johnnys-rebirth/
  10. No problem. Let us know if you need help with anything else.
  11. No one has any access to Stevie's files at the moment. You'll just have to use your most recent backup until we get him functioning again. Sorry.
  12. Your domain has been changed to pit10.heliohost.org
  13. Try adding that domain to your Johnny account now.
  14. You can see they went green for a couple minutes on http://heliohost.grd.net.pl/monitor/archive/?2016-12-09 at 00:00 UTC which is currently 16:00 Pacific time.
  15. That domain has been removed from the system.
  16. Wow, signups filled up in just a couple minutes.
  17. That username, and domain should now be available on Johnny. Let us know if you encounter any problems creating your new account.
  18. Sure. Just let us know once you create your Tommy account and we can change the email for you. You can now use that domain on your Tommy account. No one has access to anything on Stevie currently. You'll just have to use your most recent backup until we can find a way to get Stevie working again.
  19. Sure.
  20. Why?
  21. That's it. We can rename the forum account, or you can pick a different username.
  22. Sent to the .pl address now.
  23. https://heliohost.org/signup/ Let us know your username, and domain(s) you want to use on your new account. First of all Eddie (which hosts Cody and Tommy) cost us a LOT of money. The only way we earn any money is from ad revenue or donations. We don't have any paid plans to earn money from, and the people who keep Heliohost running are volunteers. Tommy isn't technically ready for the onslaught of free accounts, but we needed some people to help test him out. Since he uses completely different software than our other servers we're having to adapt and rewrite a lot of our custom scripts to work with him which inevitably unearths bugs. One such bug arose last night which deleted two accounts, so obviously it's a good thing there isn't hundreds of account being created each day because it could have been a lot worse. We have given out quite a few FREE beta invites for Tommy to test out various aspects of his software, but we wanted to do something nice for our donors to show our appreciation and give them back something special for helping keep Heliohost afloat. We decided that allowing them to create accounts on Tommy early would be a nice gesture plus it would give us more test cases to make sure Tommy is fully functional for everyone when we release him publicly. Here's the main thing though, people have gotten a Tommy invite for as little as a dollar, or as much as one very generous donor who gave us over $100. That's not the same thing as a paid plan that requires a monthly payment. These Tommy beta accounts can be used forever too for the one time donation. If you don't want to or can't donate even a dollar you have three options to get a Tommy account: Just wait and hope you get a free invite. Wait until he's publicly released and free for everyone. Be really helpful to other users and get promoted to a volunteer admin which allows you to create a Tommy account. The other thing is as soon as Stevie started having issues we all worked extra long volunteer hours to get Johnny functional again so that people could have a completely free option to use. We don't want to be a paid host, and we will never be a paid host, but we do need donations to continue operation and it doesn't hurt to give people a small reward for their generosity.
  24. The backup has been placed in your home directory.
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