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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Please post the following information: Your cPanel username Your main domain The server that you are on
  2. Stevie currently has 11,443 accounts. One user can crash MySQL for everyone. It happens occasionally. We do our best to keep everything online.
  3. An email has been sent to the invited email address.
  4. Your account cannot be unsuspended.
  5. We've had some issues with people essentially stealing domains that are pointed to our servers, but aren't associated with an account on our server. That's probably what happened here. Like wolstech said the account on our system that currently has control of your domains does not appear to have been created by you, the person posting on our forums. I have removed your two domains from the system, and you should now be able to create an account using those domains. Let us know if you have any other problems.
  6. Great! For future reference you had a filter set up that was redirecting all incoming emails to /dev/null (which means deleting them basically.)
  7. Are you able to receive emails now?
  8. Do you have 1000mb available now?
  9. http://azweb-bugtracker.tk/ seems to be working. Marking solved.
  10. The 18mb database interimq_forum2.sql has been saved to your home directory.
  11. Is it working now?
  12. Is it working now?
  13. Phishing accounts cannot be unsuspended.
  14. The NS requirement is to prove that you own the domain. Otherwise people could park domains like google.com. This is not a Heliohost policy, but a cpanel one.
  15. The account sgn now has a 1000mb disk quota.
  16. None of those IPs are blocked.
  17. Why is your domain atrocitycrimes.org? What is your intended purpose for that domain?
  18. 30 failed login attempts to account anonymous (system) -- Large number of attempts from this IP Unblocked. Please be aware that we don't provide anonymous FTP access if that's what you're trying to do. You need to log in with your cpanel username and password or create a different FTP user through your cpanel.
  19. Does it work now? We don't have an ssl certificate on helionet.
  20. Hm, that install information doesn't seem to have any clues. Can you link to where you found this as a common problem on their forums?
  21. Can you provide a link to Forma's system requirements?
  22. Please clear your cache.
  23. The IP 23.94.13.253 has been blocked for # FTP 202 connections - Tue Sep 13 07:12:32 2016 Usually when we see that many FTP connections from a single IP it means that it's a brute force attack. What do you need so many FTP connections for?
  24. Admins can mark it solved. I think the problem might be with the copy/pasting not with the length. There is no limit in the code, but it's possible that the javascript on your computer doesn't update the button properly from a copy/paste. What browser are you using? I'll test it out and see if I can figure out what is going on. Thanks for your feedback on the new website.
  25. The invisible database izumi_wordpress should now be visible. You'll need to delete, and recreate any database users who should have access.
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