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Everything posted by Krydos
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No problem. Let us know if you need help with anything else.
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We received the payment, and your VPS will be built soon. We'll email you when it is ready. Thanks.
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Try this link https://buy.stripe.com/dRmcN78bQ8ov9Zvc8Rco00g
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Like the auto-reply email says our email system doesn't support binary attachments such as images or videos. Which plan are you trying to signup for?
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You don't need a PayPal account to signup for a VPS. On the payment page have you tried clicking the button labeled "Debit or Credit Card"?
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It's always been possible to spoof the from header. That's the entire reason SPF, and later DKIM was invented, to make sure the from address in the email is authorized to be sending these emails. It looks like your domain doesn't have SPF or DKIM set up so I went ahead and did that for you. Now when someone tries to send emails as you, the receiving email server will be able to check the SPF and DKIM values from our DNS, and know that they weren't actually sent by your domain. The receiving email server will either delete them or mark them as spam.
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Yes, we read the email before we forwarded it to you. The IP address 46.185.128.173 which appears to be Amman, Jordan using the email address contact@mejuri.com sent the phishing email to contact@softhauz.ca on Morty, and then since you have everything forwarding to softhauz@outlook.com then Microsoft is complaining that we're sending phishing emails to them. We've not blaming you for receiving a phishing email, we're asking you to please not forward phishing emails to Outlook so Morty's sender IP address isn't ruined. If you think your Morty account is hacked we can suspend it and set up a fresh account for you.
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Subdomain added. root@control [~]# dig +short A @ns1.heliohost.org cloud.luan.eng.br 64.62.199.199 root@control [~]# dig +short AAAA @ns1.heliohost.org cloud.luan.eng.br 2001:470:1:1ee::131
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It's already a little late for OP, since they already purchased the VPS, but for anyone who searches and finds this topic. You don't need SSH access to run a Discord bot. You can see our guide for running a Discord bot at https://wiki.helionet.org/Discord_Bot This guide will work on Morty, Tommy, or the free Johnny plan even without SSH. That said, SSH does make it easier, so it's fine to get a VPS instead if you'd prefer to do it that way. Your VPS currently expires on 2026-08-13. $19 of Morty credit is worth about 160 days on the Mercury VPS with the 10% discount for paying 6 months in advance, so your new expiration date is 2027-01-20. We'll email you on that date with a link to pay for the next 6 months if you want to continue the subscription.
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Since our Johnny server is scheduled to be upgraded to faster hardware soon, so we've decided to increase the number of free accounts that we allow new users to create each day. After increasing the limits a few days ago we've seen free signups stay open for 10 minutes, 20 minutes, and even as much as 48 minutes. Keep in mind we have no direct control over how long free signups are open. We just monitor the uptime, speed, and load of the Johnny server. Then we take into consideration how many accounts get abandoned and go inactive each day. Finally we use all of that data to give away as many free accounts as we can, while still keeping the Johnny server "usable". Our goal is 97% uptime, and a load level of less than 20, which we consider good enough for a free service. If you need better uptime, or a faster loading website we have several upgrade options available. At times we've seen 20 accounts get reserved in less than a second, so even after raising the limit, it's still possible for signups to fill quickly. It really just depends on how many people are trying to signup each day. We generally don't disclose the exact number of signups available each day, because it can vary from day to day, but since the recent increase has caused free signups to stay open for nearly an hour it may be worth mentioning. If you're not very quick at clicking, this might be a good opportunity to get a free account, but if the uptime and speed of Johnny start dropping we may need to decrease the signups again. Our goal is to have free signups stay open as long as possible each day, but our free service is very popular so it tends to fill quickly. Let us know if you have any questions, or comments.
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First of all, you're on the Johnny server which is considered an experimental server. We don't recommend running a business on the free plan, because like you said yourself, your customers are always going to contact you asking about downtime, and frustrate you. We recommend using the free Johnny server to experiment with your website to get it working where you are the only visitor with only test accounts. Once your website is working well, and you're ready to release your business to actual customers we recommend upgrading to the Morty server. Second, the license we use on the Johnny server is a non-profit license, and the terms of the license specifically say that commercial websites cannot be hosted on it. The Morty server is running on a commercial license so it's acceptable to run businesses on it. When we find that people are running businesses on the Johnny or Tommy server we are sometimes forced to suspend them. It's possible we may have to suspend your website if you really are running a commercial business on the free Johnny plan.
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[HH#853408] Issue with Johnny Server and Open REAIP Kit Login
Krydos replied to HelioHost's topic in Email Support
Like it says in the auto-reply, our email system does not accept attached files, including images. Can you describe the error in the image in words, or upload the photo to some image hosting site such as imgur.com and post a link here instead of attaching it. -
Well, it's been a week and you still haven't figured out how to click a link and delete your own account, so I'll go ahead and delete your account for you. Thanks for using our free hosting service.
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WSGI control access has been enabled on the domain atenahub.app.br. To restart your Flask app and load new code changes in simply edit /home/talesaz.heliohost.us/atenahub.app.br/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.
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On 2026-01-16 you created a Morty account with the username ronnievillegas. On 2026-02-08 you paid $2 to move your Morty account to Tommy for some unknown reason. On 2026-02-10 you tried to create a new Morty account using the same email address as your previous account that is now on Tommy.
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There is already an account on Tommy using that email address. Are you trying to create a second account, or what exactly are you trying to do?
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Your VPS has been expired for nearly a month now. Have you managed to find an internet connection yet?
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Installed. You can see the list of installed modules and their versions for Morty's Python 3.12 at https://krydos3.heliohost.org/pyinfo/info3.12.py
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Thank you. I have verified the ETH donation of $9.37. I have applied this amount plus a bonus $1.8740 plus your current balance of $0.0902 for a total of $11.3342 into the account jrcanelon75. Based on your recent usage this should last you until 2027-01-07, but if your memory usage or CPU usage increases it may run out sooner. We'll email occasionally to let you know how your balance is being used. Let us know if you have any other questions.
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Which cryptocurrency did you use, and what is the amount?
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[Solved] WSGI Control Access - Add new domain
Krydos replied to talesaz's topic in Escalated Requests
Let us know once step 3 is finished https://wiki.helionet.org/Flask#Request_WSGI_Control_Access -
It usually takes us several days to verify that we have received the Monero. Once we have verified that the money has been received we'll let you know, and add the money to your balance.
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[Solved] Subscription suspended due to overuse
Krydos replied to wguerrero's topic in Escalated Requests
You've got over 5 GB of backups. Want us to delete those for you? Backups 5182.81 MB Emails 0 MB Files 1820.77 MB Trash 0 MB Logs 1.25 MB PSQL 0 MB MariaDB 85.31 MB Total 7090.14 MB 579M /home/klinker.com.sv/httpdocs 68K /home/klinker.com.sv/private 0 /home/klinker.com.sv/.wp-toolkit 12K /home/klinker.com.sv/.composer 1.3G /home/klinker.com.sv/wordpress-backups 0 /home/klinker.com.sv/.wp-cli 8.0K /home/klinker.com.sv/.ssh
