Krydos

To answer your question more directly about mailing money, it would cost us about $7 or more per month to have a PO box, and in the last 19 years there have been maybe 2 people who have wanted to mail us a donation including you, so it seems like the price is probably not worth it.

You could try this website to donate to us. https://www.charityvest.org/charity/helio-networks-d5b1f0df-8759-41c4-91b3-e9e75099579d Let us know if that doesn't work for you either.

Each user can now open a maximum of 10 connections to MariaDB on Johnny and Tommy. Back in 2021 and earlier we had a limit of 3 connections on Johnny and 6 connections on Tommy. Tons of people would write bad code that doesn't ever close database connections and then they would hit the limit and complain to us about the errors. The forum and Discord were full of messages like, "The reason you can't open any new connections is because you already have 6 open connections that have all been sleeping for hours without even doing anything." When we switched to Plesk we decided to do an experiment and leave the connections unlimited to see if people could be responsible and not abuse our generosity. It worked well for 3 years, but in the last 2 weeks one person on Tommy and three people on Johnny have (probably unintentionally) launched a denial of service attack on our MariaDB databases causing hours of downtime for thousands of other users. So, the time has come to enforce a limit again. A few bad people always ruin the fun for everyone else.

The domain has been added, but in order to actually host it with us you must do 1 of the following 2 options. Use our nameservers by logging in to your registrar and setting your NS records to ns1.heliohost.org and ns2.heliohost.org Use any external DNS that you want, Cloudflare is a popular free option, and create an A record with the value 65.19.141.67 and an AAAA record with the value 2001:470:1:1ee::2009

That's a very strange story. Have you done a malware scan on your computer recently?

[Sat Apr 13 21:06:22.259951 2024] [wsgi:error] [pid 30217:tid 139907699214080] [remote 123.123.123.123:50346] mod_wsgi (pid=30217): Failed to exec Python script file '/home/ygo.helioho.st/httpdocs/flask.wsgi'. [Sat Apr 13 21:06:22.260151 2024] [wsgi:error] [pid 30217:tid 139907699214080] [remote 123.123.123.123:50346] mod_wsgi (pid=30217): Exception occurred processing WSGI script '/home/ygo.helioho.st/httpdocs/flask.wsgi'. [Sat Apr 13 21:06:22.268778 2024] [wsgi:error] [pid 30217:tid 139907699214080] [remote 123.123.123.123:50346] Traceback (most recent call last): [Sat Apr 13 21:06:22.268855 2024] [wsgi:error] [pid 30217:tid 139907699214080] [remote 123.123.123.123:50346] File "/home/ygo.helioho.st/httpdocs/flask.wsgi", line 10, in <module> [Sat Apr 13 21:06:22.268869 2024] [wsgi:error] [pid 30217:tid 139907699214080] [remote 123.123.123.123:50346] from server import app as application [Sat Apr 13 21:06:22.268901 2024] [wsgi:error] [pid 30217:tid 139907699214080] [remote 123.123.123.123:50346] File "/home/ygo.helioho.st/httpdocs/server.py", line 81 [Sat Apr 13 21:06:22.268924 2024] [wsgi:error] [pid 30217:tid 139907699214080] [remote 123.123.123.123:50346] \t\t\t\tresult = backend.Authenticator.login(username, password, hashalgo) [Sat Apr 13 21:06:22.268952 2024] [wsgi:error] [pid 30217:tid 139907699214080] [remote 123.123.123.123:50346] ^ Python is really picky about spaces and tabs. One of the reasons I hate Python.

Did you change anything? It was working fine for me like 10 minutes ago.

The domain has been added, but in order to actually host it with us you must do 1 of the following 2 options. Use our nameservers by logging in to your registrar and setting your NS records to ns1.heliohost.org and ns2.heliohost.org Use any external DNS that you want, Cloudflare is a popular free option, and create an A record with the value 65.19.141.77 and an AAAA record with the value 2001:470:1:1ee::2002

Does it work now? As an added bonus, if you make changes to your Flask app try editing flask.wsgi and see if it loads the changes immediately rather than waiting for an Apache restart. You can just add a blank line or remove a blank line or something and it should restart your Flask app. Let us know if reloading the Flask app works too.

Thanks for reading our terms of service, and asking in advance. Yes, that's fine with me too. You may create a second account for the other business. I will add an exception in the multi-account detection. Please post the username of the other businesses account once it's created to make sure that neither gets flagged. Another thing to consider if you start creating a lot of websites for people is you could get even faster speeds and better uptime with a VPS that start at $4 per month.

Sounds good. I confirmed that both subscriptions are canceled and shouldn't bill you again. On May 28th you'll receive an email with a link to renew your VPS. Thanks for using our VPS service.

Can you connect to MariaDB now? Around the time you posted this someone had 72 open MariaDB connections and was essentially DoSing our server. Their Amazon IP has been blocked in the firewall and they've been suspended. Back in 2021 we had a limit of 3 MySQL connections to Johnny and 6 connections to Tommy. When we switched to Plesk I made it unlimited, but I said that if people started abusing it we would go back to having a limit. This has happened once on Tommy and once on Johnny now in the last couple months so it might be time to limit the connections again.

Which domain?

Also thanks for noticing this billing error. It definitely wasn't our intention to double charge you.

Sorry about that. It looks like your original subscription was supposed to bill on January 28th, but it didn't go through. After 5 days of failing to go through we sent a late payment notice on February 2nd and you set up a new subscription. Then for some strange reason the original broken subscription managed to bill again on February 7th which is 11 days late from when it was supposed to go through. Usually when a subscription like this breaks and someone sets up a new subscription the old one gets canceled, but that didn't happen this time somehow. Unfortunately, it looks like you canceled the wrong subscription because the second subscription was supposed to bill 10 days ago, and it hasn't gone through yet so it's probably broken now too. The original subscription has been working fine for the last couple months though until you canceled it. So, you've paid us for 12 months, and you've had your VPS since 2023-05-28. I don't mind giving you a refund if you want, but as long as you aren't planning on canceling your VPS in the next 47 days, why don't we just cancel both subscriptions, set your expiration date to 2024-05-28, and when that date arrives we'll send you an email with a link to set up a new subscription. Does that sound ok to you? Also, sorry again for the messed up billing. We've been using PayPal to do our VPS subscriptions since 2017 I believe and this has never happened.

Solved on Discord. Looks like some software bug caused the massive .csv file.

Do you mean latency or bandwidth or what exactly? If you mean latency you can ping or do a traceroute to 65.19.141.66. If you mean bandwidth you can time how long it takes you to download this 100 MB file: # time wget https://heliohost.org/speedtest/100MB.bin --2024-04-12 03:34:49-- https://heliohost.org/speedtest/100MB.bin Resolving heliohost.org (heliohost.org)... 65.19.141.66 Connecting to heliohost.org (heliohost.org)|65.19.141.66|:443... connected. HTTP request sent, awaiting response... 200 OK Length: 104857600 (100M) [application/octet-stream] Saving to: ‘100MB.bin’ 100MB.bin 100%[============================================================================>] 100.00M 69.2MB/s in 1.4s 2024-04-12 03:34:50 (69.2 MB/s) - ‘100MB.bin’ saved [104857600/104857600] real 0m1.523s user 0m0.212s sys 0m0.565s If you mean something else can you explain?

Remote access enabled. host=65.19.141.77 port=5432 username=jason1_TRC dbname=jason1_TRC_NANDR password=<set in Plesk>

For anyone who searches and finds this thread. You can verify your own domains via HTML verification without the need to contact an admin or use external DNS. Go to https://search.google.com/ and login or sign up. Click "add property" and when you select property type select "URL Prefix" NOT "Domain", and it will give you an html file to put on your website.

The module python-docx has been installed on Johnny's Python 3.10. You can see the current list of installed modules and their versions at https://krydos2.heliohost.org/pyinfo/info3.10.py

Closing due to inactivity.

Installed. You can see the current list of installed modules and their versions at https://krydos2.heliohost.org/pyinfo/info3.10.py

Your account has been reset. Click the link in the other email that I just sent you to continue with the reset process.

Yeah, I was wondering about that too since your payment has been working so well for the last few months.

For anyone else who reads this, each 1 person can have 1 account total, regardless of how many email addresses you create. And each 1 account can have up to 10 websites for free. You don't need to create 2 accounts to have 2 websites, and the only thing you're going to accomplish by creating 2 accounts is getting both suspended. Our terms of service are really easy to understand. You don't even need to consult with a lawyer. The reason we limit people to 1 account per person is because we're a non-profit free hosting provider so the only money we get is from donations and advertising revenue. We turn away hundreds of people each day who would love to have 1 free account, so we don't think it's fair for 1 person to have more than 1 account when there are so many people who aren't able to even have a single account. If we had the servers, and money, and resources of Google or Amazon or something, we would allow everyone to create as many accounts as they wanted to, but we don't have infinite money and we don't have infinite servers, so we have to try to be as fair as possible to the few people we can provide free hosting to.