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Everything posted by Krydos
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WSGI control access has been enabled on the domain vmailhot.helioho.st. If you want to reload your code changes and restart your Django app just edit the file /home/vmailhot.helioho.st/httpdocs/project1/project1/dispatch.wsgi As this restart feature is pretty new let us know if anything unexpected happens.
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[Solved] Remote conection to postgresql
Krydos replied to vandreguardieiro's topic in Escalated Requests
Remote access enabled. host=65.19.141.77 port=5432 username=vandreguardieiro_usuario dbname=vandreguardieiro_bdespeleo password=<set in Plesk> -
Awesome. Glad you got it working. Let us know if you need help with anything else.
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I tested extracting a .zip file on Johnny and it worked fine for me. We could try resetting your account if you're certain your .zip file isn't corrupt.
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You should be able to reset your VPS password at https://heliohost.org/reset/ Let us know if it works.
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You emailed at 3am. Most of our volunteers live in the US. Do you reply to many emails at 3am your time? Your .zip file may be corrupt. Could you try creating a new .zip file and see if Plesk can extract that?
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Your account has been reset. Click the link in the email I just sent you to continue to the next step in the reset process.
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Thanks for the donation. If you're curious where your space is being used here is the breakdown. Backups 0 MB Emails .08 MB Files 1860.59 MB Trash 0 MB Logs 3.39 MB PSQL 0 MB MySQL 11.10 MB Total 1875.16 MB Limit 3000.00 MB
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Installed.
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The domain elude.tnpca.net is already added to your account. Would you like me to remove it?
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Our ISP rebooted some network hardware for us and our internet connection appears to be working as normal again. Let us know if you’re still having issues connecting to our servers.
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It seems like some IP addresses around the world are being blocked from accessing the servers in our cabinet. If your IP address is affected you will see a timeout error for https://heliohost.org https://helionet.org https://johnny.heliohost.org https://tommy2.heliohost.org and every other server that we own. If your IP address isn’t affected everything will be working as usual. It seems like the IPs are being blocked on our ISP’s level so it’s not something under our direct control. We have contacted our ISP to see if they can fix it. In the meantime if you need to connect to our servers please try switching to another internet connection or using a VPN. We will let you know when everything is working normally again.
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What is the error?
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https://heliohost.org/vps/pay/?code=HSzuoRpFADNmIU2B
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[Solved] requesting to enable 2 subdomains for my account ..
Krydos replied to tradewithmadhan's topic in Customer Service
We used to allow unlimited domains, but people like you ruined it for everyone by adding hundreds of pointless domains and causing our uptime to drop because of there being too many domains on the server. -
[Solved] Enable Postgres database external access
Krydos replied to youkko's topic in Escalated Requests
Remote access enabled. host=65.19.141.77 port=5432 username=youkko_main dbname=youkko_mages password=<set in Plesk> -
It is intentionally disabled. If you want root access to change settings like this you can do so on a VPS https://heliohost.org/vps/ Does it work now?
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Which domain?
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Enabled. You should now be able to restart your Django app by editing the dispatch.wsgi file.
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[Solved] Enable Postgres database external access
Krydos replied to youkko's topic in Escalated Requests
Database name and database username. -
The module curl-cffi has been installed on Johnny's Python 3.10. You can see the current list of installed modules with this link https://krydos2.heliohost.org/pyinfo/info3.10.py
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Tommy plans are available immediately, and start at a one-time donation of $1. There is no recurring price after that and you are welcome to keep the account for 10 years or however long you want. The main difference between Johnny, the server you're already on, and Tommy is there are no free accounts on Tommy. Other than that Johnny and Tommy support all the same languages and databases. Both Tommy and Johnny require you to login every 30 days or less to keep your account active. If you ignore the emails reminding you to login your website is taken offline for inactivity, but you can easily restore it whenever you want through our website. Morty plans are not available yet, but we hope to have that server released soon. Morty plans will start at $1 per month, and you pay more depending on how much load your account causes. On Johnny and Tommy if you exceed the 100 GB per day memory limit or the 10k CPU per day limit you get suspended, but on Morty you will never get suspended for high load, we will just charge you more up to a maximum of $20 per month. Morty plans don't ever go inactive, and you never need to login if your account still has money in it. You will be able to pay for Morty for a year in advance. For instance, if you know your account won't cause very much load you could easily just put $12 into your account and your website would stay online for a year as long as you don't have any load spikes that cause the price to increase.
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[Inactive] Lost email and need password reset
Krydos replied to Kanein's topic in Escalated Requests
What VPS number are you, or what is your IPv4?
