Krydos

Remote access enabled. host=65.19.141.77 port=5432 username=youkko_main dbname=youkko_mages password=<set in Plesk>

It is intentionally disabled. If you want root access to change settings like this you can do so on a VPS https://heliohost.org/vps/ Does it work now?

Which domain?

Enabled. You should now be able to restart your Django app by editing the dispatch.wsgi file.

Database name and database username.

The module curl-cffi has been installed on Johnny's Python 3.10. You can see the current list of installed modules with this link https://krydos2.heliohost.org/pyinfo/info3.10.py

Tommy plans are available immediately, and start at a one-time donation of $1. There is no recurring price after that and you are welcome to keep the account for 10 years or however long you want. The main difference between Johnny, the server you're already on, and Tommy is there are no free accounts on Tommy. Other than that Johnny and Tommy support all the same languages and databases. Both Tommy and Johnny require you to login every 30 days or less to keep your account active. If you ignore the emails reminding you to login your website is taken offline for inactivity, but you can easily restore it whenever you want through our website. Morty plans are not available yet, but we hope to have that server released soon. Morty plans will start at $1 per month, and you pay more depending on how much load your account causes. On Johnny and Tommy if you exceed the 100 GB per day memory limit or the 10k CPU per day limit you get suspended, but on Morty you will never get suspended for high load, we will just charge you more up to a maximum of $20 per month. Morty plans don't ever go inactive, and you never need to login if your account still has money in it. You will be able to pay for Morty for a year in advance. For instance, if you know your account won't cause very much load you could easily just put $12 into your account and your website would stay online for a year as long as you don't have any load spikes that cause the price to increase.

What VPS number are you, or what is your IPv4?

I already responded to this on Discord, but I think the Wordpress install is interfering with cgi-bin working. I moved the Python script to httpdocs instead of httpdocs/cgi-bin and it works fine there. Let us know if you would like to proceed with the account reset.

Remote access enabled. host=65.19.141.77 port=5432 username=kyael_admin dbname=kyael_inhouses password=<set in Plesk>

See https://helionet.org/index/topic/60720-hh834062-wipe-and-reinstall-everything/?do=findComment&comment=269743

Your account has been reset. Please check the other email (not this one) for a link to continue to the next step in the reset process. I also made a full backup of your account prior to resetting it that you can download from https://heliohost.org/backup/ if you need it. The wiki article describing how to extract it can be found at https://wiki.helionet.org/tutorials/plesk/account-backups Let us know if you need help with anything else.

Yep, at the time of your suspension there were 5 readMeter.py running. Just have the new readMeter.py file check for already running instances of itself and kill them if they exist.

All donors prior to 2021 have been given Johnny invites because Tommy is too full. If you want a Tommy account you have to make a recent donation.

An invite has been sent to the email address you originally created your account with. After you signup you can change it to your new email address by clicking your username in the top right corner of Plesk and changing your contact info.

Yep, it looks like Hestia is already installed on your VPS. Let us know if you need help with anything else.

Glad you got it figured out. Let us know if you need help with anything else.

Email service has been enabled again. Since you're using Cloudflare you'll need to set SPF, DKIM, and DMARC up yourself now.

Why did you disable your mail service?

The disk space usage is only calculated once per day usually.

Your account is suspended for using 10202 CPU in 2 hours when the limit is 10000 in 24 hours. I doubt installing a Python module with "crypto" in the title is going to reduce your CPU usage. If you want to explain what you're going to do to reduce your CPU usage and request an unsuspension you may do so with this link https://helionet.org/index/forum/81-suspended-and-queued-accounts/?do=add

Installed. You can see the current list of modules and their versions for Johnny's Python 3.10 with this link https://krydos2.heliohost.org/pyinfo/info3.10.py

Can you login now?

Please try to be patient. HelioHost is based in the US, so when you post at 2am through 5am most of us are asleep at that time. We try to respond to all support requests within 24 hours, but we're all volunteers so we all have full time jobs and lives outside of volunteering for this non-profit organization so we can't drop everything to reply instantly.

I'm glad you figured out how to log into your Tommy account. Since the VPS and the Tommy account both use the same email address you'll need to login with the username to specify which account you want since the email is no longer unique. I installed Hestia free control panel on your VPS for you, and you can find the default username and password and port to login in the file /root/hestia.txt Just login via SSH, run sudo su command, and then type your password to escalate to root privileges and then you can run the command cat /root/hestia.txt to display the file to your terminal. I also want to mention that you only get 1 free rebuild per month on VPS. Since Hestia needs to be installed on a clean server with no installed software, and your dev tried to install 4 or 5 control panels on top of each other, I had to use a rebuild to install Hestia. Since you and your dev seem really new to web hosting, and are having a much more difficult time at this than most people, I will give you 1 additional free rebuild this month if you need it, but after the second rebuild they will cost $1 each time. We used to provide unlimited free rebuilds, but one user decided to abuse our generosity by requesting about 40 rebuilds in a single month so we had to make a limit. Let us know if you need help with anything else.