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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Thanks for the donation. There you go https://www.heliohost.org/eta/?u=tdm
  2. Plesk has these PHP versions: https://php52.krydos.heliohost.org/ https://php53.krydos.heliohost.org/ https://php54.krydos.heliohost.org/ https://php55.krydos.heliohost.org/ https://php56.krydos.heliohost.org/ https://php70.krydos.heliohost.org/ https://php71.krydos.heliohost.org/ https://php72.krydos.heliohost.org/ https://php73.krydos.heliohost.org/ https://php74.krydos.heliohost.org/ https://php80.krydos.heliohost.org/ https://php81.krydos.heliohost.org/ Plesk has CGI: https://krydos.heliohost.org/python27.py https://krydos.heliohost.org/ruby.rb https://krydos.heliohost.org/perl.cgi Plesk has PostgreSQL 13.6 and your databases and users should be transferred over. If they don't let us know and we can take a look.
  3. Yeah, we've had a few problems with .htaccess like this. I'm still looking into why exactly. I've tested FTP, FTPS, and SFTP and they all work for me. One difference that might be messing you up is SFTP is on port 1373 now. On the old Tommy it was port 1342. The reason we changed it was because the SFTP port was a constant cause of confusion for people because all three servers had a different port Tommy=1342, Ricky=1312, and Johnny=1373. So people would search on the forum and find the port of a server that they weren't on and it would obviously not work. To simplify things going forward with adding more and more servers we're just going to keep SFTP on port 1373 for all the servers. Let us know if you find anything else that doesn't seem to be working right.
  4. Closing due to inactivity.
  5. I checked all of your domains, and subdomains. The ones that were showing 500 errors were because of .htaccess files. If you go to Websites & Domains > domain > Logs you can see the error log and see why the 500 error is occurring.
  6. I deleted all the disabled domains, and changed the IP address of the remaining domains. It looks like the transfer script only changes the IP of the main domain, and not any addon or alias domains. Just another thing to fix. This is why we're only transferring a few accounts per day until we get all the issues worked out of the transfer script.
  7. Thanks for the feedback.
  8. It looks like your main domain got transferred, but not your dopplerdave.info domain. I updated the DNS for you. root@tommy2 [/home/krydos]# dig +short A @ns1.heliohost.org dopplerdave.info 65.19.141.77 root@tommy2 [/home/krydos]# dig +short A @ns2.heliohost.org dopplerdave.info 65.19.141.77 Let us know if you need help with anything else.
  9. If there is a cryptocurrency that you want to use that isn't listed it might be possible to add it to the list. Just let us know.
  10. Here is the log file entry for your email. It was definitely sent. 2022-05-06 21:18:22 1nnBtd-0007mI-Te <= root@cody.heliohost.org U=root P=local S=11261 T="Are you ready for Plesk?" for skullythepirate@suddenlink.net 2022-05-06 21:18:22 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1nnBtd-0007mI-Te Since then it's just been trying to send the email over and over, but suddenlink.net is just timing out and errors. Is there another email address we can try? Our mail server isn't blacklisted by any of these 82 spam email lists. https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a65.19.143.5&run=toolpage
  11. There you go https://www.sslshopper.com/ssl-checker.html#hostname=appstursoft.com
  12. As we said earlier, Johnny was shutdown due to a large number of accounts getting hacked. Therefore we will be giving all existing Johnny users new accounts on Plesk rather than transferring the compromised accounts. Last night we went through the ETA database and changed all of the existing Johnny accounts to be new accounts. This means that there won't be a position listed currently since we haven't implemented new account creation yet. Once new account creation is implemented, which should be soon, we will readd the Johnny accounts and donors without existing accounts back into the ETA database. Unfortunately, it looks like changing the Johnny accounts to new accounts seems to have messed up the donation totals for some people. If your donation amount was affected please let us know so we can get it fixed. Thanks.
  13. There you go https://www.sslshopper.com/ssl-checker.html#hostname=cktrack.heliohost.org
  14. We are increasing the number of accounts that are transferred each day to 10. You can check your updated ETA at https://www.heliohost.org/eta/
  15. There you go https://www.heliohost.org/eta/?u=pofbatto
  16. There you go https://www.heliohost.org/eta/?u=pinkiepi
  17. Clicking the link in the email will move your old Tommy cPanel account onto the new Plesk Tommy. Any changes that you've made to your website since you got the VPS will have to be reapplied to your new Plesk account. When you have everything you need from your VPS backed up let us know and we can shut it down.
  18. Yes, all donors will be moved to Tommy. You can see your current position and how much different donation amounts would move you forward at https://www.heliohost.org/eta/?u=animal Let us know if you use a different PayPal email address than you created your HelioHost account with and we can manually link the two email addresses. If you use the same email address for both PayPal and HelioHost it will link automatically.
  19. If you're using Cloudflare or some other external DNS provider, yes. If you're using ns1/ns2.heliohost.org they will be updated automatically during the transfer process.
  20. We have two states. Your account was inactive which means that you haven't logged in for 30 days. Inactive accounts have their domains replaced with an inactivity message, but the domain still works. Then if you don't renew your account for another 30 days, so 60 days from the last login, your account becomes archived which means that your website is taken offline entirely and if anyone tries to go to your domain it will just time out. Archived accounts are compressed into a single backup file to save space and stored in case you come back. Wordpress causes a lot of load which leads to a lot of high load suspensions, but it doesn't affect your account becoming inactive or archived. That's only affected by failing to log in to the control panel.
  21. Yep, once we're to the point where we can create new Plesk accounts you will get an invite sent to you via email. You can download your backup from https://www.heliohost.org/backup/ which is an older backup from July last year. We can't provide a newer full backup because your account was hacked and phishing content and other illegal stuff was uploaded to your account. We just took Johnny offline entirely rather than try to sort through all of it. If there a just a couple files you need from Johnny I can check those files by hand to look for tampering by the hacker and get them to you, but I'm not going to read through 10,000 files. You can check your current ETA or improve your position with this link https://www.heliohost.org/eta/?u=ethansua Let us know if you have any trouble downloading your backup, or have any other questions.
  22. There you go https://www.heliohost.org/eta/?u=ceomega
  23. Thanks for voting.
  24. Just a small status update for everyone. This doesn't need a full news post of its own. The transfer process is going reasonably well, and while we have had a lot of unexpected issues, we're working through them and improving the system each day. We are now raising the number of accounts that are transferred each day to five. Keep an eye on your ETA at https://www.heliohost.org/eta/ and keep your other eye on your inbox because when it's your turn you'll receive an email with instructions on how to get moved immediately or wait longer. If you have any questions let us know.
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