Krydos

I checked to see if your changed your domain successfully... ...and you did not. You typed your domain as 'jrx2-dev' which doesn't have a valid tld. You have to actually type out the whole thing 'jrx2-dev.heliohost.us' into the box. Anyways, I went ahead and changed it for you. Also, it used to take up to 48 hours to change a main domain, but now (if you do it right) it takes less than 2 hours.

If you haven't donated and don't want to or can't for some reason you can move your account yourself for free by following these steps: Backup your accountDelete your accountCreate your Tommy account for free at midnight UTCRestore your backup

We no longer provide heliohost.org subdomains. If you already have one you're welcome to keep it, but any new free subdomains have to be heliohost.us. Is jrx2-dev.heliohost.us ok with you? Also for future record you can change your main domain yourself with this page http://www.heliohost.org/scripts/domain.php but since that page was made in like 2009 it doesn't always work right so if it fails an admin can change it for you. I plan on making a new main domain change page that works better soon.

For anyone else who reads this you can't just enable it for all users, you have to specify one user. He told me the user on discord though. Remote access enabled.

Remote access enabled.

Unarchived. It's been more than 3 years since we've seen you, welcome back.

Johnny's max_user_connection is 4. Ricky's max_user_connection is 6. Tommy's max_user_connection is unlimited. (But if someone starts to abuse this it will be limited as well.) That means your code is either trying to open more than 4 connections at once, or isn't closing connections properly. A lot of the time you can change the number of max connections in your configuration. If you're writing your own code make sure each connection is closed immediately after it is done being used. Most software is written for performance, not for behaving well on a shared host. If you have a vps and you're the only website on the server then it will increase performance slightly to open 100 mysql connections at once. Also there is a slight overhead when you open and close connections so you can get a little bit more performance by not closing them and using the same connection over and over. Obviously this isn't fair to the thousands of other users on your shared server who won't be able to connect to mysql at all because of your overuse. Therefore shared hosts have to have limits. That's actually an interesting idea that I've never considered. Personally I like to do mysql queries on the command line, and it would be annoying as hell for me to have my connection constantly being closed over and over. For instance I might create a new table on the command line, and then write some code, and then realize I need to add another column so I'll switch back to the mysql command line and run an alter table command. I also like to test mysql queries on the command line too before adding them to my code. If I had to reconnect every single time I wanted to run another query it would drive me insane. I'm not sure if many people code like this though. Johnny's max_connections is set to 150. That means all the users on the whole server added together cannot exceed 150. This isn't the error you're seeing though. You're seeing max_user_connections which is just you, not affected by everyone else. The reason max_connections has to be set to a sane level is each mysql connection increases the memory required by mysql. With the current settings mysql uses about 3 GB of memory out of the 16 GB on the server. This is already a pretty sizable amount considering you need a ton of memory for apache processes and tomcat and everything else. You could switch to Ricky or Tommy, but like I said above if you abuse the limit on Tommy you'll either be suspended or you'll ruin it for everyone else because I'll have to set a limit.

Unarchived.

Changed.

Unarchived.

Since everything on our servers is load balanced, and since the ddos is causing Johnny's load is so high there are a ton of accounts that haven't been created yet, etc. I'm shutting down apache intentionally for a while to get the load low enough to get caught up on all that junk, but if anyone asks why their account still isn't created after 5 hours or whatever that's why.

DDoS...

See https://www.helionet.org/index/topic/43629-johnny-down/

Unarchived.

Unarchived.

The last database that disappeared was because the user had a key logger and they got his password. Might want to check your computers.

Sorry. I feel really bad. We just use cpanel's tools for moving accounts so we just have to trust that cpanel knows how to package and move their own accounts without losing any data. We've only ever lost data twice now moving accounts. The first time we lost data I was able to figure out why and write some custom precautions to help prevent that from happening again. I'm not even sure why your database(s) got lost. There are no errors in the logs or anything. I'm still investigating what happened. I might just have to chalk it up to high load on Johnny. Anyone else who reads this, make sure you take frequent backups. We do everything we can to prevent data loss, but you never know what could happen.

You'll have to restore them from your most recent backup. I double checked Johnny and the transfer file and there are no databases in there.

You're on Tommy now. I have also increased your storage to the maximum, and you don't need to log in to cpanel to keep your account active until 2021-12-04. Let us know if there is anything else we can help you with. Thank you so much for your donation!

It's the same person as bankers, nighteen, etc. He's already set up multiple phishing accounts so it seems rather unlikely that he won't just do it again.

Unblocked.

Your account is already active. For anyone who searches and finds this op probably discovered https://www.heliohost.org/renew/

Unblocked.

Unblocked.

Your account was suspended because our systems detected that you might have more than one account. We understand that no one ever reads our terms, but as a reminder, our Terms of Service state that each user is allowed to have only one account. The reason we have to enforce this rule is because our servers are already overloaded the way it is, and it wouldn't be fair to everyone that is turned away each day for you to have more than one when so many others have none. One common reason people create more than one account is to get around our storage limit of 1000 MB. Did you know that we will give you another 1000 MB of storage for each $5 USD donation you make up to 5000 MB total? If you'd like to increase the storage of your account just make a donation and then let us know your transaction ID and username. Another common reason people create more than one account is to host more than one website. Did you know that you can host as many websites on your one account as you want? Unlike a lot of free hosts we offer unlimited alias domains, unlimited addon domains, and unlimited subdomains. If you need any help adding another website to your account just let us know. Another common reason people create more than one account is to try out several servers at once, or to transfer a website between accounts on different servers. Did you know that an admin can move your account for you for as little as a $1 USD donation? This will save you the trouble of signing up again, and deleting your account, etc. Sometimes our systems flags you as possibly having more than one account when you share a computer with family, friends, coworkers, other students, etc. If this is your situation we apologize for the suspension, and we'll be happy to unsuspend all of the involved accounts after you provide proof that each of the accounts belong to a different person. The account karltzy has been unsuspended.