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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,609 topics in this forum

  1. VPS subscription renewal

    By allu62,
    • 3 replies
    • 604 views

  2. [Solved] Remove SSL force-redirect from Apache config

    By eggcite,
    • 2 replies
    • 667 views

  3. [Solved] Plesk Donate (vps to plesk)

    By nyten,
    • 1 reply
    • 384 views

  4. From Tommy to Lily!

    By zgraphic,
    • 6 replies
    • 2.5k views

  5. Paypal redirects back to signup page

    By gameguru,
    • 8 replies
    • 685 views

  6. [Solved] Donation attributed to wrong email

    By espyou,
    • 3 replies
    • 507 views

  7. No e-mail to confirm desire to move to Plesk

    By gvr590,
    • 2 replies
    • 505 views

  8. [Solved] SSL Certificate email notice

    By luanfrj,
    • 3 replies
    • 714 views

  9. Python and Plesk

    By luanfrj,
    • 9 replies
    • 1.3k views

  10. PHP script causing Apache errors

    By murilo,
    • 5 replies
    • 1.3k views

  11. Unable to block directory browsing with Plesk

    By mhmt93t,
    • 5 replies
    • 701 views

  12. Donation not being counted in my Plesk ETA page

    By murilo,
    • 5 replies
    • 592 views

  13. [Solved] cPanel Perl Modules

    By daskunk,
    • 4 replies
    • 1k views

  14. [Solved] postgresql, plesk and remote access

    By gaubry,
    • 6 replies
    • 717 views

  15. VPS Flask public_html/, running with venv, and questions about the port

    By gameguru,
    • 6 replies
    • 589 views
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