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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. [Solved] reset account

    By sanclinical,
    • 1 reply
    • 331 views

  2. [Solved] Add Domain

    By sanclinical,
    • 1 reply
    • 209 views

  3. [Solved] Where's The Invitation ?

    By bawanthabe,
    • 5 replies
    • 304 views

  4. [Solved] Dlete account

    By bawanthabe,
    • 1 reply
    • 235 views

  5. [Solved] Changing The Domain

    By bawanthabe,   
    • 1 reply
    • 248 views

  6. Add New Domain

    By bawanthabe,
    • 1 reply
    • 214 views

  7. 503 error

    By tschmidt,
    • 7 replies
    • 412 views

  8. [Solved] Changing username/display name

    By bpthecodeman,
    • 6 replies
    • 334 views

  9. [Solved] Adding a new website/domain

    By bpthecodeman,
    • 4 replies
    • 312 views

  10. SSL not working

    By jrf,
    • 1 reply
    • 213 views

  11. [Solved] add domains

    By ccaracci,
    • 1 reply
    • 257 views

  12. Request access for Lily

    By tommardev,
    • 7 replies
    • 390 views

  13. PHP AI Script Issue on HelioHost - Not Returning AI Input

    By ChippyTech,
    • 1 reply
    • 346 views

  14. [Solved] hh_k4i0d Disk cleanup and reversal of arbitrary suspension

    By k4i0d,
    • 1 reply
    • 263 views

  15. Domain and password

    By hunter93,
    • 0 replies
    • 238 views
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