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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,889 topics in this forum

  1. HelioHost Server Monitor (created by Piotr GRD) 1 2 3 4

    By Piotr GRD,
    • 45 replies
    • 62.9k views

  2. [Solved] Add domain

    By imimbergman,
    • 1 reply
    • 325 views

  3. [Solved] add domain :-)

    By w2hsystem,
    • 1 reply
    • 283 views

  4. [Solved] Account Deletion

    By alexliss216,
    • 1 reply
    • 314 views

  5. [Solved] Domain request (devashraf)

    By devashraf,
    • 1 reply
    • 313 views

  6. [Solved] Clarification on [New Account] Possible Terms of Service Violation (wkyili.helioho.st)

    By wk,
    • 1 reply
    • 320 views

  7. [Solved] reset my account and start over

    By ahsannawaz,
    • 1 reply
    • 295 views

  8. [Solved] add domain please

    By osmaralvarez6911,
    • 1 reply
    • 318 views

  9. Clarification Regarding Suspicious Login Notification

    By didi,
    • 3 replies
    • 390 views

  10. Activating Node.js

    By boomarenio,
    • 4 replies
    • 449 views

  11. [Solved] Add and remove domains please

    By pokemonwawi,
    • 1 reply
    • 372 views

  12. [Solved] add a new domain please

    By pokemonwawi,
    • 1 reply
    • 374 views

  13. [Solved] Reset Account

    By khaled2005marei,
    • 1 reply
    • 389 views

  14. [Solved] Domain name change

    By samsite2,
    • 1 reply
    • 314 views

  15. [Solved] Domain Add

    By samsite2,
    • 1 reply
    • 351 views
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