Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,817 topics in this forum

  1. Hello, I would like to reset my domain on the Tommy server back to the default HelioHost subdomain (e.g., adityakhandual.heliohost.org). Currently, it is set to e-comm.merce.in. Username: [adityakhandual] Server: Tommy Thank you!

    By adityakhandual,
    • 1 reply
    • 268 views

  2. [Solved] Request for Subdomain

    By srinathk,
    • 1 reply
    • 268 views

  3. I’m trying to disable directory listing using .htaccess

    By urbanshed,
    • 2 replies
    • 382 views

  4. [Solved] VPS142

    By digiplumb,
    • 1 reply
    • 286 views

  5. [Solved] Add 3 new domain to my hosting accoount.

    By abhisrv2,
    • 3 replies
    • 411 views

  6. [Solved] Received mail sospicious Login

    By warranty83,
    • 2 replies
    • 356 views

  7. [Solved] Request to Add Domain 518.group and www.518.group

    By iamxiae,
    • 4 replies
    • 428 views

  8. [Solved] Add forum.alkastraverse.xyz to account

    By alkastraverse,
    • 1 reply
    • 326 views

  9. [Solved] New Domain

    By donniegdb,
    • 4 replies
    • 432 views

  10. [Solved] Add new Domain please

    By pokemonwawi,
    • 1 reply
    • 348 views

  11. [Solved] Tommy account creation error

    By cjc080911,
    • 2 replies
    • 439 views

  12. phpMyAdmin's import feature isn't working

    By ujcis,
    • 2 replies
    • 413 views

  13. 504 Gateway Time-out nginx, on johhny

    By alberto4,
    • 1 reply
    • 328 views

  14. [Solved] Letter to Add Subdomain

    By renjiu648,
    • 1 reply
    • 365 views

  15. [Solved] Remove a domain

    By b0chard,
    • 2 replies
    • 327 views
×
×
  • Create New...