wk

Thank you so much for resolving this! I really appreciate your help and clear communication. Have a great day!

My friend is not familiar with the registration process on HelioHost. There were a lot of steps and terms to understand, so I offered to help to ensure everything was done correctly.

The account wkyili is registered for my friend. I helped my friend set it up.

Hi HelioHost Support Team, I’m writing to clarify the situation regarding the “Possible Terms of Service violation detected” for my new account. Here are the key details of my account: - Username: wkyili - Domain: wkyili.helioho.st - Server: [Please refer to the assigned server for this account] All recent login activities and account operations are performed solely by me, with no unauthorized access or shared usage. I have carefully read the HelioHost Terms of Service and confirm that my account usage fully complies with the requirements. I suspect there might be a misunderstanding regarding the violation detection. If any further verification (such as login device details, timestamps, or other information) is needed to resolve this, please let me know—I am happy to provide it promptly. Thank you for your time and assistance in clarifying this matter. I look forward to your confirmation that my account is in good standing. Best regards, wkyili

Hi KazVee, I’m writing to clarify the situation regarding the “Possible Terms of Service violation detected” for my account ([HH#869061]). The new login was indeed made by myself (not an unauthorized access). I didn’t realize the email system only supports ASCII characters earlier, which caused encoding issues. To avoid confusion: - My account (username: wk, server: Johnny, domain: wk.helioho.st) is used solely by me. - The login was from my personal device (no shared network violations). I confirm I’ve read the Terms of Service and will follow them strictly. If any further verification is needed, please let me know—I’m happy to cooperate. Thanks for your guidance!