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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. What is the domain? We have to add it for you.
  2. You're suspended for spamming the discord chat. Krydos will have more information since he's the one who suspended you.
  3. It looks like something has changed between my last post and now, as the certificate just issued successfully and the DNS issues don't appear to exist anymore in the above link. Webmail didn't get a certificate, but that looks like it may be temporary and related to server performance (roundcube isn't working either at the moment). The server should just retry that on its own.
  4. Unsuspended. If you need additional domains added to your one account, we can do that. You can host up to 10 websites on one account. If your reason for multiple accounts is disk space, that must be purchased. This is your third time violating the multiple account policy. Please do not create any additional accounts. If you are caught with multiple accounts again, your accounts may receive a permanent ban from our service.
  5. This is intentional. Plesk can't talk to our DNS system so we removed all the domain and DNS features (we plan to build an integration for this but have yet to get to it). For now we have to add domains on our end, you can't do it yourself. What domain do you want added?
  6. Ioncube Loader is intentionally not available on our service due to a history of people hosting nulled/pirated software. The rest of those should already be available.
  7. Something is trying to enforce DNSSEC still. Our system does not support DNSSEC, so it will never succeed until whatever is enforcing that is turned off. It is hitting the right server now though (the 65.19.143.3 is our NS1). Is there an option at your registrar by chance for DNSSEC? If so, you'll need to turn that off. EDIT: This looks like a registrar or DNS issue on their side. This domain still hasn't propagated properly after a week: https://www.whatsmydns.net/#NS/softhauz.tech
  8. Domain added. It can take up to 2 hours to start working.
  9. It looks like this user also has another account tanveeratlogix that's already active...if we unsuspend one of the other accounts, that one will need to be suspended.
  10. As long as the radio station allows embedding their player in third party sites, and he uses the station's provided player and content in accordance with whatever license the station provides, he can host it regardless of what the station chooses to broadcast (the station is responsible at that point). What he can't do is host recordings of the broadcast, charge for access, embed a player for a station that says their player cannot be redistributed or embedded, etc. Regardless, he will still get suspended for copyright infringement if we receive a complaint.
  11. This should be fixed. I deleted the installation zip files for a few pieces of software on your account. That freed up about 75MB of space. I would suggest deleting additional files to reduce space even further, or you can purchase additional space instead ($5 / 1000MB one time payment, the max purchase is $25 to bring your account to 6000MB). Please let us know if you need anything else.
  12. This was resolved on discord...it was because you unsubscribed from emails. You've been resubscribed and it appears your password has since been changed. (I did pass along a suggestion to reclassify password reset emails so unsubscribe doesn't affect them...)
  13. Odds of this issue being fixed quickly (if at all) is slim considering we have more pressing things to worry about like shipping the subscription version of Morty, self serve domain adds and DNS editing, etc. I’m not sure if there was anything done on this, but I doubt it considering the holidays and other priorities.
  14. Weird. Several other people have already deleted their account using it with no issues. Do note that you can't delete your account while it's archived. It might also not work if you just recently unarchived your account. Why do you want to delete your account anyway...didn't we just finish adding a bunch domains for you? Also, didn't you just pay to move to Morty (twice...)? If you delete your account you'll have to start over.
  15. Not sure on this one. The dashboard itself likely won't have a tool for this (though it is possible to do), and we haven't even looked at developing DNS integration for Plesk. We've had way too many other things on our plates lately, like getting Morty out the door, getting the billing working, updating the TOS, and focusing on the subscription version of Morty (as opposed to the prepay one). We don't provide timelines for things like this simply because the answer is "whenever we get to it" for new features. We did recently implement the ability to delete (or archive) your account on your own though. While we didn't announce it, it was quietly rolled out on Jan 1 alongside the Terms of Service update announcement. You have to delete your account if you want to decline the TOS changes, and we are expecting several deletions because we have users whose account cannot be meaningfully made compliant without deleting their entire website. If they don't delete their accounts, they'll be banned on the 17th instead.
  16. You're suspended for having more than one account. While it's the first time for the chatgopits account, this is the third time for the other accounts in the match. Which account do you want to keep?
  17. Glad to see you got it working For others reading, mbo posted the full solution for running git deploy actions in his other topic on this issue: https://helionet.org/index/topic/63231-run-npm-script-in-git-deploy-actions/#comment-285227 Please let us know if you need anything else
  18. Glad to hear you got it working and thanks for posting the solution! The information posted will be helpful to others if they ever want to do the same thing. Please let us know if you need anything else.
  19. Domain added. It can take up to 2 hours to work. Please ensure DNS is configured for the domain either using our name servers, or by using A and AAAA records pointed to the IPs shown in Plesk.
  20. It looks like wget is most of the way there but is choking on SSL for some reason. I just turned off the Plesk SSL redirect on your account. Give it 2 hours for Apache to restart, then try editing the wget commands to use plain HTTP and run them again. If you want to enforce SSL afterwards for the actual app, you can use .htaccess to do it (or the app itself can enforce it), and just add exclusions for the endpoints needed by the build process. Another possibility I've seen before is that the error is erroneous and caused by the mime type of the returned response (in your case, application/json) instead of the expected text/plain or text/html.
  21. Unsuspended. It should work again in a few minutes. Please remove all copyrighted content from this account by 2000 UTC (3PM US Eastern) tomorrow or your account will be resuspended.
  22. Looks like a false positive by modsecurity due to the Google URL containing ".profile". The URL for the API endpoint is https://www.googleapis.com/auth/userinfo.profile Not sure if there's a way to exclude things from this or not. Krydos will need to look at it.
  23. I've asked in a staff channel for you, but I'm not sure there is a solution that will work on the Plesk boxes. Assuming that's the case, the only option that will offer the flexibility to automate this is going to be a VPS. EDIT: The response I received suggested writing a CGI script in your language of choice that calls npm, and calling that through curl. It's a bit of a roundabout solution, but might be worth a try. You'll need to create a scheduled task in Plesk and run it once (it can be anything, even something like echo "Hello world"). After that, curl should be available to git, along with a bunch of other common linux commands. You can use curl to call the CGI script via URL, which will cause Apache to run the handler for the cgi, which will in turn run npm outside of the jail. Curl should return the output of the cgi script, so assuming its coded to echo the results of npm, it can be retrieved by curl and logged.
  24. You can't. The system jails your commands to your home folder for security, so it can't see npm. You can run npm commands through Plesk, but you have to do it using the node toolkit. You can't call the binaries directly, so an automation like this won't work.
  25. Correct. The verification occurs via file, not DNS.
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