wolstech

Your account is suspended for selling social media likes. From our terms of service (https://wiki.helionet.org/hosting/terms) :

An invite for a fresh account has been sent to you.

Added. Please make sure the DNS is pointed to ns1.heliohost.org and ns2.heliohost.org, or external DNS is pointed to the IPs shown in Plesk. It may take 2 hours to start working.

The files are in the account as expected. If you log into Plesk, you should be able to click your domain and then select Files to browse them... Note that the domain receipestation.com is disabled because it is not hosted with us. Please correct your DNS settings (either change name servers to ns1.heliohost.org and ns2.heliohost.org, or set up external DNS using the IPs shown in Plesk) and then enable the domain in Plesk in order to host it with us. Changes take 2 hours to take effect once you make them.

What is your hosting account's username?

Tommy is donor only. You'd need to ask us to delete your account, then donate and get an invite to create a Tommy account. Also, Johnny is actually the faster server at the moment (I know, it's a bit silly) because Tommy is overcrowded, so you're probably better off staying where you are actually.

This happened because of an issue with nginx the other day. The easy fix is to just reissue the certificate manually and wait 2 hours for it to take effect.

Added. They'll take up to 2 hours to work.

They can be hidden as well, not just deleted, but yes we have to do it on our side. I just hid the two other topics this user created.

Please check your email for a link to reset your password.

Yep. These domains are working properly for me as well. Please clear your cache. If you still have an issue, please try another browser or a different internet connection (e.g. try on mobile with wifi turned off).

Increased. I also increased the post_max_size for your account as well since that has to be the same or larger if you want form-based uploads like through the WP control panel to work. It takes up to 2 hours to take effect.

Gmail will sometimes refuse email mentioning a helioho.st or heliohost.us domain. This is because we also have users who try to host illegal stuff like phishing. We remove the abuse as soon as we find it, but we have no control over gmail’s decision to block our domains anyway. If this is an issue, I’d suggest using your account with an external domain like one from eu.org instead. Their domains tend to be more reputable as they’re manually reviewed when assigned, which helps stop people from registering abusive domains.

The upload size is something we can change within reason, but we generally do not increase the execution time much as it contributes to excessive load. We’ve increased it temporarily for a few people so long-running installations can work, but we can’t leave it that way as it slows everything else on the server down. If you need the upload size adjusted, specify the size file you need to upload and the version of php being used and I’ll escalate this for you.

Did you create an A record called webmail? If your t goal is to make webmail.papale.my.id work, you need to create that record. The value is the same IP address as the main A record. Once you create it, you might also want to re-issue your SSL certificate in order to have the webmail subdomain included.

Just re-install/reissue them, then wait up to two hours for Apache to restart. An issue we had with nginx yesterday broke some of the SSL certificates.

Changed. It may take up to 2 hours to take effect.

Those are the default settings yes, however it is subject to change depending on the DDoS mitigation. The current, correct settings for your sites can be found in Plesk. Click the domain, and the IP info is shown at the bottom of the box where the options for that domain are.

Krydos can do this for you since I'm on mobile at the moment...

Uncheck the box labeled wild card certificate, and then try issuing it again. It will issue without the DNS record. we don't support wild card certificates at the moment.

Try port 587 instead. We block most outbound ports here by default and I'm not sure 465 is allowed as nothing of ours uses it.

Default web page is often caused by DNS and the account having mismatched IP addresses. Verify that the A record in cloudflare matches the one shown in Plesk, and if not, update CF to match. After that it may take a few hours for the DNS change to propagate and take effect.

Several people are seeing this it seems. I'm guessing it's related to nginx breaking yesterday...escalating so Krydos can check. Edit: try reinstalling or reissuing it even though it's not expired, then waiting 2 hours. It looks like that may have solved it for a few others.

You need to be sending mail using our server if the "from" address is an email ending in freemock.helioho.st. Gmail smtp with a free gmail account only works properly if your "from" matches the exact address on the gmail account (using gmail with a custom domain requires a paid Google workspace account with the sending domain verified on it). As above, if you do have Google workspace, you need to provide DNS records that you're supposed to set and we can set them for you.

The forum and hosting passwords are separate. I'll have Krydos reset this since I'm on mobile at the moment... Also, since this was just created yesterday, did your password contain non-ascii characters (accented characters, etc.), or a space by chance?