wolstech

Unblocked. In the future, we recommend you use https://heliohost.org/login/ so you won't get blocked.

Unblocked. In the future, we recommend you use https://heliohost.org/login/ so you won't get blocked.

Unblocked. Also, if you use https://heliohost.org/login/ to log in, you won't get blocked for this.

Put simply, you can't. If your software needs more than the limit we allow (I believe 4), you'll need to rewrite your code or find different software. There is no reason that software should ever need more than 4 open connections at one time anyway. When people hit this limit, it's usually due to poorly written code that isn't closing its connections when it's done with them.

The username for that account is gustray. You can reset the password here: https://johnny.heliohost.org:2083/resetpass?start=1 The password reset email will be sent to the address on file for that account when you use the reset form.

I see a single account with that username and a kaleb.heliohost.org domain. The domain is working properly. If that domain doesn't work for you, you're probably seeing a stale cache. Clear your browser cache, and if you're on Windows, you can open a command prompt and run: ipconfig /flushdns to empty the DNS cache as well. The renewal script does still exist, it just moved. It's at https://heliohost.org/renew/ now. If you found a link to the old one (the old /home/support/scripts/renew link), let us know where so we can update the link. We love bug reports since they help us improve. cPanel did get a new UI, which is probably what you're describing. The old appearance was called "x3" and was obsolete a few years ago. The new modern style is called "paper lantern" and has received good reviews from our users (in fact, so much so that we had users asking for it before we officially supported it!). In the past year or so we've also introduced a few new things. Some of the highlights include the introduction of the Tommy server, updates to all of our software, Flask support, free SSL (a result of the upgrades, which enabled us to support a technology called SNI that allows for this), and AutoSSL, which gives you (and auto-renews) a free Comodo SSL certificate automatically (Johnny users need to set up Lets Encrypt manually if they want SSL). If you have any questions, feel free to let us know. You can send us an email as you've done here, or you can join us on the forums over at https://helionet.org/ We're here if you need us and glad to help. Welcome to HelioHost!

It sounds like what you need is a VPS. We don't offer that. Python can be a pain to work in without a shell, though plenty of others do it. Python 3.6 is very commonly used here. The trick is writing your code to work with files within your home directory, and not using packages that need root access. You won't be able to use that steem package for example, unless you can change its paths to save in your home folder. And no, you can't install packages yourself since they're a server-wide change. A root admin has to do it. You can't see the folder where they end up. You're welcome to ask for packages if you need them though.

WHM is for root admins only. It cannot be used by users. If you're looking for your cpanel, please use https://heliohost.org/login/

Krydos might be able to do that, I'm not sure. As for the certificate itself, what's the reason you're adamant on using an LE cert over the just-as-functional Comodo one? Most of our users had been begging us for something automatic because they didn't like dealing with renewing them.

Tommy accounts activate within minutes. Johnny accounts may take up to 24 hours to be fully functional. Cpanel usually works much sooner than your website will.

I don't believe our server recognizes .cshtml as an asp.net extension. They need to be .aspx (though it may be possible to register a custom handler for that extension and get them to work). Our root admin Krydos would know more on this. Also, did you request the asp.net support? Asp.net needs to be requested before it will work on tommy accounts.

WHM is for the root admins only. It cannot be accessed by regular users.

It's either tommy.heliohost.org or johnny.heliohost.org depending on which server you use.

The signup resets at midnight UTC every night and fills quickly. Alternately, you can donate $1 or more and receive an invite that lets you sign up even when it's full.

Did you add it to cpanel? Domains will always show queued if they aren't attached to an account. Use an Alias if it should match your main domain (the one you gave when you signed up for an account), or an add on domain if it should show different content.

We do not support let's encrypt directly (only manual installations), though if you're on Tommy, we offer free certificates from Comodo with every domain. They're functionally the same, they're just not from LE. Every domain on Tommy that doesn't have a valid certificate from elsewhere gets one within 24 hours, and it auto renews as it nears expiration. Johnny doesn't offer any form of automatic SSL certificate issuance due to number of domains and server load.

This support request is being escalated to our root admin.

You jus need to wait. Krydos is the one who needs to look at this. I tried manually unsuspending you (even though you weren't suspended), but it didn't help.

Was the certificate expired? If so, autossl probably replaced it with one that's not (which is the cpanel / comodo one). Autossl should not replace valid certificates it didn't issue. If it did, it might have been related to our testing of LE as an autossl provider (limit was too low, but we tried it because the comodo one was hitting what appeared to be an undocumented rate limit as people's certs expired) Comodo Autossl ones issue on their own within 24 hours when you add domains or when a preexisting domain does not have/no longer has a valid certificate, and auto-renew as they approach expiration. The Comodo certs are validly signed and won't trigger security warnings, so they're just as functional as an LE cert to an end user. You're more than welcome to replace the Comodo cert with an LE cert if you wish.

Gone.

This happened to someone else yesterday too. Inactivity pages have been popping up on accounts that aren't inactive Escalating so it can be fixed.

Unblocked.

cP itself does not support it. It can run alongside on the same server, but I don't think it integrates into the panel itself. Since we don't provide SSH access...it might be useless without some way of users start/stop/controlling it. I know one of our root admins said he'd look into it at one point, but there's been little demand for it so it's probably buried on the to-do list. You're only the second or third one in a year I've seen ask for it. Also, our servers are not standard in terms of cPanel...we're pushing them well beyond what cPanel ever designed (they say 300-400 accounts/server...we have ~1500 on Tommy, and over 10000 on Johnny). In fact, we've actually been recognized by cPanel's own staff for being one of their most extreme use cases. We have tons and tons of custom management and abuse-control scripts, etc. that need to play nice with/properly monitor anything we add, so making new features work can take some effort. Our root admins do read the support email forum, so they'll see this, but if you wish, it would also be appreciated if you also specifically request node by posting on the customer service forum: https://www.helionet.org/index/forum/45-customer-service/ (a hosting account is not required, you can sign up on the forums only).

We're a shared host, which means thousands of people get a user account on one server. We do not allow root access because it's a single install of linux that is used by all users on the server. Root access would give you access to everyone else's stuff and let you make global changes that break other people's sites. SSH is not permitted either. We do not support node.js at this time (cPanel incompatibility). A dedicated IP is available for our services, but costs $12/year.

I'm assuming its http://meraj.gq/ since that's the account linked to your forum profile. We don't put ads on our users pages, and I don't see any ads on that site, so it might be malware on your PC or something. Also, for what it's worth, Facebook Like bots are one of the top ways people end up suspended for high load and phishing. I recommend you not run that here.