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Everything posted by wolstech
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That account is suspended for phishing. For security reasons, phishing accounts can't be unsuspended or backed up. You're welcome to create a new account if you wish.
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Unable To Access To My Account And Ssl Email Don't Work On Thunderbird
wolstech replied to bebo30's topic in Customer Service
Thunderbird is not compatible with secure mail on our server. See this topic: http://www.helionet....thunderbird-38/ Thunderbird newer than 31.7 is not fully compatible with our servers because of an artificial restriction that Mozilla added. The solution for secure mail issues in Thunderbird are to downgrade thunderbird to v31.7 or older, use unsecured connections, or get a different mail client.- 3 replies
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- account issue
- thunderbird issue
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[Solved] Suspended: Petervaien
wolstech replied to petervaien's topic in Suspended and Queued Accounts
The account username is betnbit. A new password will be emailed to you shortly. -
This support request is being escalated to our root admin.
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[Solved] Suspended: Petervaien
wolstech replied to petervaien's topic in Suspended and Queued Accounts
If you still see the suspended page, please clear your cache. -
[Solved] Suspended: Petervaien
wolstech replied to petervaien's topic in Suspended and Queued Accounts
You were suspended for running 3 cron jobs. You're only allowed 2 executions per day, so it can only run once every 12 hours at most if you have a single job. If you have 2 jobs, then both could only run once a day, and so on. If you need more than that, you need to use a service like setcronjob.com. Your account has been unsuspended. -
Wordpress is notorious for causing random suspensions for abuse (often spam, but I've seen botnets and Phishing set up shop on a hacked account as well). If Wordpress turns out to have been the cause, you probably either didn't install its updates, or installed a backdoor as part of a fake extension or theme. I stopped using WordPress for my main site long ago for just this reason. I run a custom system now so I can't recommend one, but there's tons of other CMSes that you can use for a website, many with lower security risks.
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And none of your logins since then were counted for some reason, last login still October 15. Try using the form on heliohost.org to log in for a few days instead of the 2083 link. After that, post back and I'll tell you if the last login is being counted. I suspect the secure pages are picky. Also, try another browser. I renewed it for you.
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A script needing those kinds of resources or run times is almost certainly too heavy be hosted here. The server error is because php has an execution time limit on it. If php didn't exit on you and give the server error, you'd probably end up suspended for load instead. You can use a tool like setcronjob.com to set more than 2 crons, and you'll need to limit the php runtime to 30 seconds or it will just exit on you and make apache spit out a 500. I'd recommend setting those 10 crons to run over the course of a day or two to help with load (e.g. do one step of your 10 every 4 hours). Running it all at once could get you suspended if its really that heavy that it needs this kind of time to run.
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There is no account with a domain of oz.heliohost.org. The account oz exists, but the main domain is Xohmz.com. Reason listed is Usually, this means illegal activity occurred. I often see this when an account gets hacked and later used to host something like malware botnets or to commit a crime. I'll escalate it, since krydos will know the exact reason, but these accounts often cannot recovered.
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It was already answered here: http://www.helionet....nt-queued-help/ For what it's worth, your account is now working. Please clear your cache.
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This support request is being escalated to our root admin.
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It sometimes takes more than 24 hours for them to start working. On Johnny, I've seen it take nearly a week before. Just wait. What's your username so I can look at it further? P.S. I deleted the inline image from your post since they're not supported.
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This support request is being escalated to our root admin.
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[Solved] Inaccessible Databases At Stevie
wolstech replied to piotrekn's topic in Escalated Requests
This support request is being escalated to our root admin. -
You're suspended for high load. You generally can't run proxies on Stevie without getting suspended. It doesn't really matter if it's private or not. A single execution of a proxy script uses enough resources that it can get you suspended for load very easily. The solution...don't run a proxy. There's tons of free proxies out there, we're not one of them. Alternately, you can move to Johnny and you might have better luck. Your account has been unsuspended.
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This support request is being escalated to our root admin.
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I see your website. Try clearing your cache. If it doesn't help, use a different PC. Search redirects like that are usually caused by malware, so you may want to check your PC for malware as well.
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This support request is being escalated to our root admin.
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What were the names of the databases?
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[Solved] Suspended: Islander (Not suspended, firewall issue)
wolstech replied to islex's topic in Customer Service
It's our firewall, not yours. Odds are you can't reach anything else on Stevie either. The server blocks you if you open too many connections. Usually heavy FTP usage is to blame for it. -
[Solved] Suspended: Islander (Not suspended, firewall issue)
wolstech replied to islex's topic in Customer Service
That account is not suspended. Based on your description, you're stuck in the firewall. An admin can check and unblock you if needed. -
Filter_input is known to have issues on some servers where it erroneously returns null when INPUT_SERVER and INPUT_ENV are used as the type (the other choices do work properly). People in the comments on PHP's site suggest using $_SERVER to avoid the bug.
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[Solved] Connection To Johnny Via Pgadmin
wolstech replied to Crystalena's topic in Escalated Requests
Johnny's postgres is configured to not allow external connections based on that error. Not sure why though. Stevie is. I'll escalate it for you. -
[Solved] Phpmyadmin Returns Error 500
wolstech replied to allanvonfreitas's topic in Escalated Requests
Maybe Krydos knows why then. Escalating.