wolstech

Unblocked again. This time it was for failed cpanel logins. Use https://heliohost.org/login to avoid that. Please be advised that if you're on Johnny, the "additional accounts" options for ftp, webdisk, and similar features don't work properly. They've been broken since the server was built. The only supported way to upload files is SFTP or plain unencrypted ftp using your cpanel username and password, or the web based file manager tool. Other options may work, but will not be reliable if they do.

Python 3.6 itself should be available, but Django runs on 2.7 on Ricky. You'll need to either donate and move to Tommy where Django on 3.6 is offered, or rewrite your code for 2.7.

Johnny is infamous for that issue with addon domains. Internally, addon domains are actually a subdomain with an alias/parked domain attached to it. They like to fail half way through their installation...so they add the hidden alias/parked domain, but never create the subdomain, resulting in an invisible domain that's "parked to nothing" and won't work. What is your main domain, and what is the domain you're trying to add? Once I know that, I can tell you exactly what subdomain you need to create to fix the addon domain.

Johnny's maintenance script seems to have frozen, so accounts are not processing like they're supposed to. This has been a fairly common problem the past few weeks for some reason. You're not the only one experiencing this, All 104+ users who made an account on Johnny in the past day have this issue. Krydos needs to restart it again. Moving.

This is because the Johnny maintenance script seems to have hung...again. Krydos needs to restart it. Moving.

Unblocked.

The IP 81.165.103.117 has been unblocked. The block was because you saved the wrong password in the FTP client. As for the can't reach server message, that's normal when you're blocked, and should now be fixed. It's also possible you tried accessing the server during a load spike. Our Johnny and Ricky servers do see a few of those throughout the day, usually as preventative maintenance tasks like Apache restarts run. You can see server history here: http://heliohost.grd.net.pl/monitor/ Your website seems to be working for me at the moment. I can see it just fine.

I see a blank white page, which means it's no longer queued. Whatever software you have installed is producing the blank page. Please delete or rename the index.php file in public_html if this is what you're seeing. If you're still seeing the queue page, try another browser and a different internet connection (e.g. a cell phone on its data plan) and see if it works.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator

For problem 1, be sure your file permissions are set to 644. They upload as 664 and need to be changed before the files will run. Also, if you use an .htaccess file, rename it so it's ignored and try again. Incorrect permissions and invalid htaccess are the top two reasons for this error. For problem 2, the name servers are ns1.heliohost.org and ns2.heliohost.org. Note that there is no 0, it's just ns1 and ns2. Also, you need to remove any other name servers that may already be attached to your domain. Once you have the domain working, you can use a third party DNS service such as cloudflare if you wish.

Yes it is. Be aware that we do enforce a limit of 50 emails per day though. Exceeding it will get you suspended for sending too much mail. If you're on Johnny, you may need to whitelist your mail so it doesn't go in your spam folder.

Chrome is usually Ctrl+shift+delete

What we're trying to understand is...why? If you use the remote MySQL for the local applications, and get rid of the local MySQL server entirely, both local and hosted applications will work and share the database, eliminating the need to keep two copies on two servers. In the 7 years I've been here, we've never supported replication.

@Luigi123: It's vivekks without the period. Moving. EDIT: Are viveks and vivek144 also yours?

We only support applications that can run through Tomcat (jsp and WAR packages).

Krydos will need to look at this further. Moving.

The content of that wiki article has been updated to reflect current server choices. That thing was ancient...we haven't had Stevie since 12/2016 and Tommy was nowhere to be found.

I'd actually recommend moving to Ricky or Tommy if you can before I import this again. That way you have the correct version of postgres to go with this as well. Also, please drop the existing database and recreate it if you want me to rerun this. Let me know which user should own the content, and which database the content should be imported into this time around. I'll assume the two files are still in your home folder.

It's basically the number of times the keywords are used in your site's content, usually expressed as a ratio of keywords to length of content. Something like this explains it in more detail: https://seo-hacker.com/keyword-density-tutorial/

Yeah, that report is really old. May even be a new record for us. I've gotten week-old abuse reports where the user already fixed the problem (and in these cases we simply ignore the report), but 2 months is a bit ridiculous. Unfortunately, with the number of these we get, we don't have the time to review unsuspension requests for every account to determine whether there was already a suspension given, or whether the problem was fixed or not. We just suspend them and move on, because if we don't and they are still spewing spam, it runs the risk of getting the entire server blacklisted.

The hosting account doesn't exist, so there is nothing to delete. You can use the same email address for your second attempt. Please note though that you cannot use the same username again unless I rename or remove your forum account. Do you want me to rename it for you?

You would have received 2 emails (a few days before and at the time of inactivity suspension) if you'd gone inactive, and you also would have had to renew your account manually. Considering your response, it sounds like something else happened. Lets see what Krydos says...

That account was deleted for disk space and cannot be restored. A Tommy invitation has been sent to the email address on file so you can create a new account. We apologize for any inconvenience this may have caused.

The account morbeleg failed to create because MySQL had crashed due to server load. This is unfortunately quite normal for Johnny because the server is severely overloaded due to the huge number of accounts on it. Johnny is intended as an experimental server, and as such we allow unlimited accounts on it, but it comes at the expense of any reliability and performance the server would otherwise have. If you need reliable service, I would recommend Ricky (which offers free accounts at midnight UTC every day and is reasonably fast), or Tommy (fastest, has ASP.NET and Java, but a donation is required). Please sign up again.

You normally would be able to deploy this through cPanel since you're on Tommy, but you don't have Java support enabled. Please request Java through cPanel, and once enabled, you'll have an option on the Java page to deploy this yourself.