wolstech

He needs to reinstall it. Out of curiosity, did you change your domain after he installed it (I see leftovers of a heliohost.org subdomain on your account)?

Yeah, there's websites like zerossl that can do it too. There's a guide on the wiki on how to use their site to get a certificate for a site hosted here.

We've had others ask for this. There's no way to do it right now, and we may end up needing to write our own cpanel extension for it (the only extension out there is the official ssl provider for WHM, which users don't have access to, it forces a cert on everyone on the server, and has a stupidly low limit of like 20 certificates a week) It's on our list of things I consider, but I wouldn't expect it in the near future.

@speziale: See here: http://www.helionet.org/index/topic/27580-suspended-speziale/

You're suspended for phishing.

But I did log into my account. Or is there a difference between the server logins (based on username) and account logins (based on email)? Because I know I logged in to the server, but I haven't used the email login since I got on tommy. But thanks for your help. Another thing, I remember when my account was still suspended that there was a button that said renew. I was afraid to click it because I was afraid it would reset my whole site. Would clicking on that do the same thing as the link you gave me? The link on the suspended page is the same link he posted. If you log in directly, you should use either https://tommy.heliohost.org:2083 (ignore security warning until we renew the certificate, it expired yesterday), or http://tommy.heliohost.org:2082 (insecure connection). Webdisk, FTP, and webmail logins don't count, nor do logins made using a link that ends in .html.

Our certificate is expired again. Krydos hasn't gotten around to renewing it yet. You can just ignore it until it's fixed. Escalating so he knows it needs renewal.

Stevie died of hard disk failure back in December. We backed up as many accounts as possible when it failed. Any backups that are available can be retrieved here: https://heliohost.org/backup/ Please note that if you receive a 404 error or a 45 byte file, it indicates the account was not recoverable. The backups if they succeeded contain your public_html folder and your MySQL databases (MyISAM engine only). You will need to sign up on tommy if you wish to continue hosting with us.

If you're unable to register at midnight (we've all been there...I had to get up at 3am for my Stevie account), your best bet is to donate $1 or more, (anything less and we lose it all in fees). People who donate get an invite email that works anytime, even when the server is full for the day. The invite email will be sent to your Paypal/Skrill email, and can take up to 24 hours to arrive since Krydos sends them manually.

There are no plans to support node.js at this time.

This support request is being escalated to our root admin.

We changed your name on the forum temporarily so you can reuse parcela as a Tommy account. You cannot create a hosting account with the same username as an existing forum user account, so we have to rename you to make parcela available. Both of those accounts have already been removed and should be available. Once you sign up on Tommy, we can rename you back.

ASP.NET is supported on Tommy. You need to request it though. Do you want that enabled on your account?

The topic is 4 years old, so I'm not surprised. Seeing this one still gets new services linked from time to time, feel free to add any that you find that aren't listed

Seeing this was posted by a long-deleted account, we'll never know. Please do not post in topics that have been dead for 5+ years...

This support request is being escalated to our root admin.

A 503 error for ASPX files is generally because you did not request ASP.NET for your account. It has to be requested on the forums before it will work because it uses extra resources for every account that has it turned on. Eventually cP will let you request it automatically like Java, but for now, you have to post to get it (most requests have been in topics asking about the 503 Service Unavailable error) Seeing you tried to use it, I'm assuming you're wanting to request it. Escalating...

We typically keep the limit low to prevent overuse of resources. I'll escalate to see if it can be raised... Also, do you have a license for IPS? Nulled/cracked versions are not allowed here and will get you suspended for copyright infringement.

There are a lot of things that can cause a 500 error. The most common are broken software and invalid .htaccess files. I'd start by renaming the index.php file in the folder for that domain to index.old. If you see a directory listing, your code is broken. Check for an error_log file in that folder if this is the case. It'll tell you the errors your code produced so you can fix it. If renaming/removing the index file doesn't help, rename the .htaccess file and see what happens after that. If you still have a 500 error with both files renamed, let me know and I'll escalate it for you.

It's because the software you're using is misconfigured or broken. You need to see if there's a way to change the page title in your software, and if not, I'd ask the program developer. The software is producing a tag that specifies that up in the head section, so that's why the browser shows that: <title>base+meta_title_index</title>

The only reasons the system would have skipped the databases is because they were either InnoDB (which Stevie had a history of losing regularly) or were unreadable due to disk errors (a lot of stuff was skipped due to disk damage...we have many users who lost the files too). There are no further attempts planned to recover data from Stevie. The disk is simply too damaged to read anymore. I'll escalate this to Krydos, but unless he happened to do something I'm unaware of (maybe save raw myi/idb files?) I doubt there's much we can do.

The creation failed for the following reason: Basically, your main domain was just a period. Accounts must have a valid main domain. Not sure if you didn't specify one or there's a bug (do note that CAPITAL letters have been known to disappear, so if you typed it in CAPS, that was your issue). Escalating for a new invite.

Krydos will send you an invite to the email address on your Paypal/Skrill account within 24 hours. Be sure to watch for it since some email services put it in spam. Use the link in that email to create your account. Please be aware that you should not use your forum username as your hosting username unless you let us know first (we have to rename your forum account if you want to do this). If you don't receive it, let us know and it can be resent.

All Stevie accounts and domains were removed a month ago. Just sign up again. The only restriction is that you cannot use your forum username as your hosting username (unless I rename your forum account for you). Registration for Tommy opens daily at midnight UTC and fills quickly. You can also donate to get an invite that works when the server is already full for the day.

That account does not exist. There is a similarly named account just called inwata, but it was on Stevie which is no longer in service due to hard disk failure. Assuming that's yours, you can attempt to retrieve a backup of its contents from https://heliohost.org/backup/ Either way, you'll need to sign up again to continue hosting your site here.