wolstech

cPanel itself is what institutes the 18 character limit, not us, so I'm surprised it works. It's possible they've removed the limitation though considering the docs I'm looking at are from 2015. Were you signing in on https://heliohost.org/login/, or at https://johnny.heliohost.org:2083/? The first method tends to act weird at times with Johnny accounts since it relies on the server verifying the password. If the server is overloaded and timed out verifying your credentials, it will say the password is incorrect even when it's not. The second tends to be more reliable for many.

Actually, the issue we see with complex passwords is usually to do with their length, not having symbols. How long was the password? Our system cannot accept passwords over 18 characters.

I just looked, and it's not a problem with the monitor either. The clock is actually set to July 31, 2015 for some reason on that server...I'd set it, but for all I know Krydos intentionally has it set back for some reason (I personally maintain a server running old software for someone where the clock has to be kept behind intentionally, no later than 1/19/2014 or it breaks).

It must be something that can run through our cPanel/Apache instance of Tomcat, so it'd need to be a WAR. We don't allow custom daemons or other standalone applications that run their own server.

I moved it. It was in the "how you can help" board. When I move stuff, I don't usually comment unless I'm also responding to the user...

Nothing's free in life. It costs us $571/month to simply exist, which we subsidize with ads and donations. We often end up eating the remaining costs because most months, this service doesn't pay for itself. The "free" companies that offer reseller services (Byet et. al.) aren't actually free either, they just take part of the proceeds as the payment. It's the main reason why they limit what you can offer on your service's free plan and require you offer paid plans. They wouldn't make anything otherwise.

It won't even respond to SSH for me. I've emailed Krydos about it.

Same here. First time I saw loads that high I asked the same question

Seeing that the load shot through the roof, I wouldn't be surprised if it just crashed due to load.

That account cannot be restored because it was deleted for disk space. An invitation has been sent to the email address on file for that account so you can create a new one. We apologize for any invconvenience this may cause.

Do you know what the account's username was? Also, do you know what server it was on and when you received the inactivity email?

It's typical Johnny being Johnny then. That server doesn't handle SSL very well, and it often doesn't work right (or in some cases, at all) on Johnny due to his severe overloading. Since you've waited the 12 hours and it didn't work, you're just one of the "doesn't work at all" cases. Sometimes removing it and re-adding it will fix it, but not always. The only thing we can recommend that guarantees the issue gets fixed is moving to one of our other servers, since they are not overloaded. SSL actually works correctly on both of our other servers, and the server automatically gets and installs a certificate for you within 24 hours of adding a domain too, so there's no messing with let's encrypt either.

(Meant /s as in silent installation)

Deployed.

Just trying to eliminate things. I know for example that FTPS (FTP over TLS) doesn't work on our servers. I just added an account in outlook with these and it worked: Use tommy.heliohost.org as the host name.IMAP port is 993 (SSL/TLS), SMTP is 465 (SSL/TLS).Outgoing server requires authentication (select use same settings as incoming server).

This is why I don't use RAID 0, ever. One disk quits and you lose all the data. I have an AD at my house currently. Server's just a customized Core i7 6700K PC with ESXi and 6 VMs on it...3 hard disks and an SSD, all in removable bays. RAID is done in software for flexibility (though hardware RAID is an option on the board I have). I spend a ton of time on Windows stuff (I do IT for a living...), and have my MCP certs on Windows 10 and Server 2012 R2 (WS2016 wasn't out yet at that point).

Try tommy.heliohost.org as the host name. I know that tends to be the issue with ftp et. al. You might also try SMTP on port 25, no encryption. When I get a chance I'll play with setting it up in outlook and figure out the settings for you...

Have you waited 12 hours? SSL on Johnny takes up to 12 hours to start working after you add the certificate since apache has to restart.

Try using bbcode in your email perhaps? I've never tried that and wondered how the formatting gets handled by the script...

I mean to be able to control its settings (hide tray icon, background mining, etc.) using group policy. It can already be deployed that way if you pack it inside an msi or use a logon script to run the installer with /s.

Unblocked.

Stale cache tends to bite a lot of people around here. I find myself flushing mine every few minutes sometimes when working on people's sites. Glad to see you figured it out Let us know if you need anything else.

That's pretty common. Chmaging your main domain turns off or breaks things sometimes. Moving so Krydos can enable it again for you.

The asp.net hosting is part of the cpanel hosting. Since you're on Johnny, you can just upload .aspx files and they'll work. Be sure to target .net 3.5, as newer versions are not supported on Johnny. (Tommy supports 4.5 with several limitations) Please note that our aspx hosting is powered by Mono on Linux, not ASP.NET on IIS. We have plans to eventually offer a proper Windows asp.net server, but there is no timeframe for when that offering will become available.

Deployed.