wolstech

Permissions must be 750, not 777, on Python files. I changed it and it works now. https://felixasimplex.helioho.st/cgi-bin/test.py

Domains added. Please be sure to configure DNS. The domains can take up to 2 hours to function.

" Fatal error: Uncaught mysqli_sql_exception: Table 'ads_campaigns' already exists" That's your error. It can't create tables because they already exist. You need to go into Plesk->Databases->PhpMyAdmin for the database you're using for this software, then drop all the tables. Then you can try installing it a second time. Alternately, you can delete the entire database and make a new one instead.

You already kept another account here: https://helionet.org/index/topic/65703-appeal-for-one-account-gjamesbrown76/

The easiest way to do that will just be to use rewrite rules in .htaccess to redirect it. There are some examples here: https://stackoverflow.com/questions/1945568/htaccess-redirect-all-pages-to-the-homepage-on-a-new-domain (if you try the one in the recommended answer, omit the line that starts with "options" or you'll get a 500 error)

You are indeed suspended for creating multiple Tommy accounts. Users are limited to a single account, except if the accounts are on Morty. Account gjamesbrown76 has been unsuspended. It may take a little while to work again. Also, I've credited your Tommy account with the $4 you paid for the other two banned tommy accounts. If you decide you want to move to Morty at any point, that credit can be used for your Morty balance. Or, if you donate $1 more, we can turn the $5 into an extra 1000MB space for you instead.

Marking solved because the user reported their own content to request it be closed. In the future, please reply to your topic instead if you no longer need assistance. Also, to clarify the issue, Johnny's MariaDB restarts around this time of day for maintenance, and during the restart, it is impossible to log into your account and Plesk will not function. If you're already logged in, you'll receive database errors or undesired behavior. It resolves in a few minutes on its own when the restart completes. This behavior (while a bit scary) is normal.

Alias added. Please be sure to configure DNS. It can take up to 2 hours to start working.

Domain added. Please be sure to configure DNS. It can take up to 2 hours to function.

Domain added. Please keep in mind that there is a limit of 10 domains per person, and you are now using all 10. If you want additional domains in the future, you will be required to have a domain removed first in order to have a different one added.

Yes you can. You need to edit the database user and enable remote access (it's at the bottom below the permissions), and after that, you can reach the database server remotely using tommy.heliohost.org:3306 as the host name.

Your account looks fine on our end and is currently active. I would suggest resetting the password to start: https://heliohost.org/reset/ and see if it resolves the issue.

Your account looks fine on our end, though the server is busy at the moment (Apache restarting). I would suggest resetting the password to start: https://heliohost.org/reset/ and see if it resolves the issue. Please note that passwords should contain only regular letters, numbers, or symbols (except space) as found on a US keyboard. Accented characters and spaces are known to cause problems with Plesk if used in a password.

The support email does not accept pictures. Can you please upload the picture somewhere and send a link instead? Also, what is your account's username or email address?

Your account has been credited with the payment. Thank you for the purchase. Please let us know if you need anything else.

Domain added. Please be sure to configure DNS. It can take up to 2 hours to start working.

Krydos can do this for you. Escalating.

Sorry for the delay in response, we didn't receive the initial request as it was likely lost in a spam filter. The domain team.geonhui.com has been added. Please be sure to configure DNS. The domain can take up to 2 hours to start working.

233M ./httpdocs 3.2M ./logs 348K ./private 101M ./towardchrist.com 270M ./savvy.press 158M ./expressfixes.com 0 ./.wp-cli 0 ./wordpress-backups 172M ./savvyify.com 935M . None of that is trash, the account was just full. The above doesn't include databases, mail, or anything else either, just the files. Most if not all of those sites are WP, which is quite bloated, so not surprised by the size. For example the savvy.press one's wp-content folder is 200+MB alone. Buying more space looks like it was the right call here.

If you go in the file manager in plesk, select the .trash folder on the left, and then there should be a button to empty it. If you need help figuring out where your space went, just let us know and we can provide details.

Domains added. It will take up to 2 hours for your domains to work.

Please check your PMs for information regarding your Lily account.

Account Roxanne has been reset. You’ll receive an email shortly with a link to create a fresh account. You can pick the new main domain while completing the reset process. Please let us know once that process is complete so we can add the additional domains for you.

We use Plesk's implementation for getting LE certificates, and I believe it does supply the intermediates. We've never had a user report issues with LE certificates not verifying on Firefox due to missing roots or intermediates, though I know FF works a bit differently from other browsers.

You do indeed need to reset your account if you tried the toolkit and want to remove it or start over with it. The tool kit (or possibly softaculous, not sure if it can change doc root when you install an app from it or not) is the only way to change the document root on your side. Laravel is rather poorly supported on our servers. It does work, but you would need to use the tool kit to create a skeleton app, then manually replace the skeleton files with the software you’re trying to install, probably via FTP. You can run artisan commands from the toolkit I believe if needed. I’ve gone ahead and reset your account again for you.