wolstech

For others who may find this, please see this wiki article. https://wiki.helionet.org/502_Bad_Gateway

Due to the amount of RAM this feature requires, it would result in a load suspension on Johnny within hours. On Morty there are no load suspensions, but its still so heavy that it instantly causes an overage fee for RAM usage instead. It costs almost $2/month extra just to have it enabled.

1. No 2. 1.1/1.2/1.3. For SMTP, you need to connect on port 465 for TLS support. Use 993 for IMAP. 3. No. We use dovecot. 4. Allowed by default but IPs get blocked if they try to log in incorrectly too many times.

Crappy free hosts disable it as a lazy way to avoid people sending spam. I've never known a paid host that blocked it, and we don't block mail() here even on our free plans. Rather ironically, our experience is that very few legitimate apps actually use phpmailer...most apps use mail(), SimpleMail (which is ultimately a wrapper for mail() ), or some SMTP implementation instead. Mail vs PHPMailer has nothing to do with mail landing in spam, as the resulting emails are identical from both methods. Content, DNS configuration, and domain reputation are the major factors. Mail() doesn't support authentication or encryption because they aren't applicable. It uses the server-wide mail settings in php.ini and doesn't even accept a mail server name. Also, is this AI generated nonsense? We don't appreciate AI generated posts here...they're often inaccurate and could get you banned from the forum for spam.

Added.

Account has been reset...again. Is there a reason you've needed to reset your account 3 times in the last week? Most things can be fixed without resetting the account. Also, since I know you've asked before, if you want to use your domain alonedeals.com as the main domain, select custom domain and enter it during the setup process for your reset. This will let you do that. Just remember that if you have us add it as an addon domain instead, there is no way for us to make it the main later without yet another reset.

I think this has happened before...Krydos can exclude it. Escalating.

Change both the outgoing and incoming mail sever settings to johnny.heliohost.org as above and try again. Many programs don't like when you use your domain in the mail server fields because the server identifies itself as johnny.heliohost.org when you connect. Also, (while not the case here) some people use Cloudflare, which can't pass mail connections.

That feature is only available for Morty users.

The subdomain 1.nnya.top has been added and can take up to 2 hours to function. Please be sure to configure DNS. The www subdomain is automatically included when you request a domain and displays the same content as the domain it belongs to, so www.nnya.top already exists as part of nnya.top.

You wouldn't create an A record pointed to the name servers, you'd make an A record pointed to the IP shown in Plesk (the one ending in .94 in your case). The IPs for a domain can be seen in Plesk at the bottom of the domain below all the options. Note that by using external DNS, some features of our service will not work properly or may require additional configuration. The most notable is that your domains will stop working due to an IP address change if your Morty account were to ever move to Tommy due to nonpayment. (If you use our NS, we just change the records for you and you experience a zero-downtime move). Email service will also not function properly unless you create the additional records on your DNS server to support it (there's an MX record and several TXT records that are required, plus an A record for webmail if you want that).

Correct. Use mydomain.com/landingpage instead. Wildcard certs will technically work on the server if you were to manually generate them (you'll need to use external DNS as well as a third party tool to do this) then upload them to Plesk, but you'll have to do this process manually every 90 days. It's specifically the automatic issuance and renewal of wildcard certs that's not supported, not the certificate itself.

The account niyhi has been unsuspended.

Automatic issuance of Wildcard certs is not supported. That said, the error also makes no sense because both of your domains have an Ipv6 assigned already. Both of your domains have valid certs for HTTPS, and I enabled webmail/mail certs for you (they should fill in automatically next time the server tries to issue certs).

That account is not suspended for inactivity, it's suspended because Wordpress was hacked and your account was compromised. That's pretty typical of WP and is a major reason we don't recommend using it. Because your account is compromised, it will need to be reset to fix the issue, then you'll need to set your site up again. Are you ready to have your account reset?

Is there something we can assist you with?

There were no logs to remove this time around, but recalculating the space after did cause it to drop by 700MB. The permissions on the trash were messed up and it wouldn't empty through Plesk, so the contents of the trash have been manually discarded for you. An additional 200MB was freed after the trash was emptied. Foe what its worth, in plesk under "Statistics" below the site thumbmail, is there a "circle arrow" icon? If so, you can click that to recalculate the space yourself.

You have to wait 2 hours after enabling it before it works. It's working now.

Change the server host names (for receiving and sending) to tommy.heliohost.org

The settings shown in plesk don't work properly in our environment because of our non-standard implementation, and the fact that we allow external DNS. Very few people have actually gotten them to work, and even then they usually have to forgo SSL because many mail clients don't like the fact the server identifies itself by its server host name, which doesn't match your domain name. As I said above, please use your server's host name (johnny.heliohost.org, tommy.heliohost.org, morty.heliohost.org depending on the server you're on) for both of those host names, and the connection issues should go away.

It's not free. I forget the exact price, but it adds like $13 or $14/month to your cost for the license. do you still want to install this? Or would you prefer something free instead like Hestia?

Please check your PMs for information regarding your Lily account.

Direct access to phpmyadmin via external link is not supported. You need to launch it from the Databases page within Plesk because Plesk sends additional data to it to tell it what user and databases to display.

Krydos will need to assist with this.

Swapping an addon and main domain tends to break the account. Please see here: https://wiki.helionet.org/Changing_Your_Main_Domain#Account_Reset_is_Required_to_Swap_Main_and_Addon_Domain