wolstech

It's a future offering we're considering that hasn't been built or released, and has no ETA (assuming its implemented at all). Back in the cPanel days there was no domain limit. We probably should edit the footnote to say that it's a planned feature as its currently not something you can get...

Just recalc'd the space and realized this account is full, which probably explains the issue...

Domains added.

If it's just needed for installation Krydos can probably increase it temporarily, but we can't leave it that way. We wouldn't want to increase that value permanently as it would almost certainly result in your account causing too much load. WP is already a leading cause of load suspensions even with the lower limits we have set...

root@tommy2 [/home/xiaotusoushu.helioho.st]# du -hs 1002M . It's full. Either you need to delete something, or if you can't, please tell me what to delete so I can do so for you. I recalculated the space in Plesk as well, so it should now also show full (Plesk doesn't recalculate in real time, so there's a delay between uploading and the statistics reflecting what's in your account).

Placing a domain inside another domain is not a normal or supported configuration. While technically possible to do, placing the document root of a domain inside of another domain's root can break things (e.g conflicting .htaccess files, some features like node will not work right especially when accessed through the parent domain, etc.), requires manual configuration on our part since our system is designed to create them side by side automatically, and users don't like the fact that the content of the nested domains are accessible from the parent domain (SEO and security issues). Ironically, our old cPanel based system actually required this and people hated it...eliminating the requirement that all addon domains be inside the main domain was actually one of the major improvements provided by our switch to Plesk. People who migrated from cPanel actually still have domains running like this, and those accounts are often so broken (for a combination of reasons, not just nested domains) that we recommend resetting them... You're one of only two I'm aware of to actually ask for this. Is there a reason you really want to do this?

Krydos can take a few days to respond when he's busy (we're all volunteers, so sometimes real life gets in the way of things...). He'll reply when he gets a chance to look at this.

I'm not sure why the Options +Indexes doesn't seem to work on the root of the domain. (I personally miss the days back when this was enabled by default...)

Escalating.

This issue was on our end (the IPv6 was not assigned to your domain for some reason). I've fixed the missing assignment and the account should work correctly within 2 hours. Please recreate the IPv6 record since you deleted it.

I do not accept PMs for support on anything except Lily accounts. Krydos might know how to get directory listings working on this domain. I don't have any additional ideas short of the additional Apache directives and I'm not an expert on that.

Maximum any user can have on the shared hosting is 6GB. If you move to another server, you would have to actually move the account, not create a second one. You would just have 6GB on the new server. Creating additional accounts will get all of your accounts suspended for having multiple accounts. Users are only allowed to have one account, so it's not possible to have an account on both servers. Users needing more than 6GB space have to buy a VPS.

I have no idea on this one. The paths in the error don't look normal though, so I wonder if something broke with your account's FTP configuration. Let's see if krydos can figure this out. Escalating.

Did you try my suggestion in my last post?

Domain changed. It can take up to 2 hours to work.

Processes killed. Escalating to Krydos to see if he can figure out why the script doesn't stop these as it should.

Yes. The storage quota includes everything in your account, whether it be files, email, databases, or otherwise.

Domain changed. Please make sure you create A and AAAA records for the subdomain that are pointed to the IPs shown in plesk. The domain can take up to 2 hours to work.

To make the domain work, you need to set the name servers for it to ns1.heliohost.org and ns2.heliohost.org. The name servers have to be configured at your domain registrar, so you'll need to ask them how to do it. If you don't own this domain, you can't use it. Our system does not allow users to edit their own DNS records for their domains. If you need this functionality, you need to use external DNS such as Cloudflare instead of our DNS. For directory listings, you can try adding Options +Indexes to your .htaccess file. I know this doesn't always work though (especially on older accounts)...not sure if there's another way to do it on your end (there's a way to do it using the Apache directives properties, but you won't have those options). Which domain needs the directory listings enabled?

I can't turn it on either...I get this as an admin. Krydos will need to fix it.

Domain added. It can take up to 2 hours to work. You don't seem to have the DNS set correctly though (or your registrar didn't publish the changes) as I get an NXDOMAIN error when I try to resolve it and nobody around the world seems to have records for it. https://www.whatsmydns.net/#NS/cleosai.site Once the DNS is fixed and it starts working, you can generate an SSL certificate for it from Plesk.

Check the box to enable it, then save the settings. After that go back and click on the "How to configure external DNS" and it'll show you the values. Are you saying it won't let you turn that option on yourself?

Please try using the reset button to reset your password, or click here: https://heliohost.org/reset/

That account cannot be unsuspended because you already asked for the other one back. https://helionet.org/index/topic/60272-solved-request-to-unsuspend-account-for-server-johnny/ Users are only allowed to have ONE account.

Added. It can take up to 2 hours for them to start working.