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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. This is a known issue with Johnny's Addon Domain functionality. It's to do with the fact the server is overloaded...the addon domain process times out half way through. Ricky and Tommy don't have this issue. Try creating the subdomain vashiyatobushtar.kapincho.heliohost.org. After that, check to see if your addon domain is listed in the addon domains screen. If it is, wait the 12 hours and clear your cache. If it does not appear, let me know and I'll escalate it for you.
  2. Once you change the domain's name servers, you need to add the domain to your account in cpanel. You can do this under Addon domains (which show different content from your main domain), or under Aliases (shows same content as your main domain). Once you add it, it takes up to 12 hours to take effect.
  3. Did your account go inactive or get suspended, or did you change your main domain? All of those will cause you to lose Java.
  4. Three blocks in the 118.148.0.0 - 118.149.255.255 address space have been removed.
  5. It means the domain isn't configured by the server yet. It takes up to 12 hours for any newly added or changed domain or subdomain to work. That screen should go away once the domain setup completes. If it doesn't and 12 hours have passed, please clear your cache.
  6. Can you re-add all these addresses to https://www.heliohost.org/tommy/ ? They seem to have disappeared when we removed the card form (and the XMR one was never listed because it was added after the fact). A note that users need to post a transaction hash and amount of donation would be welcome too. All but Bitcoin are anonymous/privacy coins, so without tx hashes and amounts, I have no way of confirming we received donations.
  7. Unblocked. It was for failed IMAP logins. Please make sure your mail client is using the correct username and password.
  8. That account is suspended for Phishing. For security reasons, phishing accounts cannot be unsuspended, backed up, or deleted. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused.
  9. That account is on tommy and it's not suspended. It also doesn't appear to be your account. Your account is labdul39 and is permanently suspended for phishing.
  10. Nope. Certificates are expired on Johnny. I'll see to getting that renewed. Thanks for noticing it. In the meantime, there should be an option to visit the site anyway if you don't want to wait.
  11. You were suspended for high load, then immediately got suspended for inactivity after I unsuspended you. You've been unsuspended for high load and renewed.
  12. In theory yes. I don't know much about Java development though, so no guarantees it will work. Look up how to build Java web apps without using WARs. Krydos would know for sure.
  13. Tommy users can deploy a WAR from cPanel. There's no easy way to do this on Johnny. Unpacking a WAR isn't going to put the files where they need to be in order to run, though it's possible to build an app that's not packed as a WAR (i.e. JSP files and a bunch of classes).
  14. If you're missing python modules, please make a new topic requesting them and we can install them for you. The python script you linked worked properly though, so I'm not sure there's anything wrong.
  15. It means all the options for creating/managing/etc. would stop working in cpanel, which would effectively make it impossible to use the MySQL server. We don't know exactly what would break for MySQL since we've never done it, but our past experiences with other things we've attempted to custom build have shown that it usually doesn't end well. We'd rather not break the server trying.
  16. All of those are intentionally limited to prevent abuse. The max_upload attributes shouldn't really affect you since nobody's going to be uploading pictures larger than 32MB anyway. You'd run out of disk space. We will not increase max_execution_time since it allows scripts to generate too much load and crash the server. Any script needing more than 30 seconds to run is kind of pointless anyway. Most users are gone within the first 5-10 seconds if a page isn't done loading.
  17. Confirm that you didn't accidentally enable the SSL option in MySQL Workbench. Change the SSL option to "No" instead of "if available." We don't support SSL connections for MySQL.
  18. It appears we lost Eddie for a few minutes. The forum and website were down too. Tommy is still down after the outage...
  19. If it's anything like what causes this for php, it's because of the group attribute (the second number in the permissions). The files cannot be writable by the group. It'd be a bad idea from a security standpoint to have stuff writable by the public too, unless it's something meant for that, like a folder for public file uploads.
  20. At this time, no. We do have this planned as a future feature though, so down the road, yes you will be able to purchase additional space.
  21. To my knowledge, we don't support SSL for database connections. Krydos might know if this can be supported. Escalating.
  22. This support request is being escalated to our root admin.
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