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Everything posted by wolstech
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Done. You should now be able to log in and your website should start working within 12 hours. Please be aware that your archive contained databases that used the InnoDB storage engine. Due to InnoDB support being damaged and read-only on Johnny, tables using InnoDB as their storage engine were discarded when the databases containing them were restored. MyISAM tables in the databases have restored successfully.
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Nope. To use those OIDs, you'd actually need the CA to issue the certificate. The OIDs are checked against the root that validates the certificate, as well as the list of safe certificates. Faking the OID on the SSL certificate wouldn't help because the root certificate is still the wrong one, and I'd suspect it might just invalidate the certificate entirely. For what it's worth, EV certs have little actual benefit anyway. One of the big reasons they were invented to begin with was to give commercial CAs an excuse to raise prices back to what they were in early-days...exorbitant. The race to the bottom on certificate prices (which finally reached $0 when LE and Comodo came around) was making big name CAs hurt, so they came up with EV high-assurance certs so they could claim to have something better and justify the price hike. Studies have shown they really don't do much better than regular certificates though when it comes to actually preventing credential theft and phishing. I'm sure in a few years time someone will be offering EV certs for cheap or free. Online, fully-automated identity verification is already a big topic these days (especially in areas like the crypto-currency scene), so it would follow that the prices of actually doing the legwork necessary to validate someone requesting one of these will only get cheaper.
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Unblocked. It may take up to 10 minutes to take effect.
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Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
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You're one user who loves to complain...we have over 1400 other users and many more domains on Tommy, happily using it with no complaints. We will not be changing anything because of one complaint, especially when the uptime issues are beyond our control. You're welcome to go elsewhere. Most of the ones you listed are missing a lot of the functionality we offer, though in your case you might not care about Java or PHP support for instance, so this may be acceptable to you. They also all seem to have a ton of restrictions or require a credit card. Have you considered just buying a VPS and running your own server? Then you can run whatever you want. Also, the ridiculousness of this statement is amazing: Um, you do realize that 1000s of companies including gigantic ones like Netflix and GE use this for production right? It's one of the largest ones out there.
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Lily is likely going to be a second server that works alongside Tommy to provide IIS (Lily will just provide extra features you can access through a Tommy account). You can get Java, but you'll be getting it through Tommy just as you can now. Enabling Java on a Tommy+Lily account will probably break IIS support on your account, but that wouldn't stop you from using other features like a database server offered on Lily.
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It's not that they're not seen as PHP files, it's that Apache (or more specifically suPHP) intentionally refuses to open them if they're writable by the group because it's a security issue.
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[Solved] Request: APC (Alternative PHP Cache)
wolstech replied to maicol07's topic in Escalated Requests
Varnish would break a whole bunch of stuff, so that's not going to happen, at least right now. Besides, it requires a separate server that only does caching to really work well. We just recommend CloudFlare for that. There's not terribly much we can do to make our servers faster than they are at this point, short of buying more servers. Also, local caches only go so far...at some point there'd be no gain or even a loss, because the server will just end up waiting on disks to retrieve the cache vs. CPU time for computing the outputs all over again. -
Done. You should now be able to log in and your website should start working within 12 hours.
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[Solved] Request: APC (Alternative PHP Cache)
wolstech replied to maicol07's topic in Escalated Requests
Lets see what Krydos has to say. I know in the past we've had various cache requests, I'm not sure what became of them... -
Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
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That .war file could not be deployed because java is not enabled on your account. To request java and then check the status of your request go to the java button in your cPanel. Please be aware that since you picked the Johnny server the wait to receive java access is quite long due to high demand. The wait to receive java on Tommy is generally just a few hours. If you're in a hurry we recommend moving your account to Tommy. If you want to save yourself some work an admin can move your account for you if you're a donor. Just let us know the transaction ID.
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Did some research on this, and the long and short of it is...you can't. It's an intentional security measure to prevent malware from installing a root to fake an EV certificate. http://silverskysoft.com/open-stack-xwrpr/2015/09/creating-your-own-ca-that-issues-extended-validation-ssl-certificates/ If you really wanted to do this, you'd have to provide a custom-compiled version of Firefox with it added to the white list, and direct your users to not use Chrome. Regular Chrome (though not its parent project Chromium) is closed source, so you'll never get it to work in Chrome short of buying a real certificate. For why it works in IE: IE is the only browser out there that allows self-signed/domain-signed EV certs. The domain that owns the CA likely has the above GPO to whitelist the OIDs set by default (or you're using one that's otherwise already allowed in the domain), so EV certs from that domain's CA will green-bar as long as all of the following are met: The certificate is valid.The domain GPO allowing them is applied to the PC.The root certificate is installed.The PC is joined to the same domain as the CA.Microsoft explicitly allows it to function for certs issued by the domain CA when the PC is joined to the owning domain by default...this was done only because a domain would only exist in a controlled environment, not on random personal devices around the world. These policies are reportedly ignored when the PC is not joined to a domain, preventing malware from abusing them.
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It probably got stuck because it tried deploying during the outage. Let's see if Krydos can clear out the old one for you so you can reupload.
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Nobody else is saying there's issues with Tommy, so odds are it's your code that's causing the problem. There's a few spots of red from overloading, but they quickly remedy themselves and the server suspends the user. http://heliohost.grd.net.pl/monitor/ My own private monitors also show Tommy having a 99.6% uptime over the 7 days, ignoring the 37 minute outage overnight this morning. I do get some lags on occasion while Apache restarts, but those are usually for 10-30 seconds and don't really cause problems. I'm running 3 websites (2 of which are for real businesses) plus the entire HelioMine backend on my account and have had virtually no issues with it. If you want 100% perfect, no lag web hosting with a similar feature set, you'll likely need to get a paid host or get a VPS and run your own server. If I remember right you use Django, and I don't know of any other free hosts that even offer Django, let alone with better uptime.
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I believe it's 1.7 when designing Java applications. For Tomcat, Johnny has Tomcat 7.x, Tommy has 8.5.
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Just be aware that since you're on Johnny, you're looking at a several month wait once you request it. If you need Java faster, I would suggest donating and moving to Tommy, where Java can be had in about a day.
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No hosting accounts exist for those email addresses. If you want forum accounts deleted, you will need to post from the accounts to prove you own them (the only one I can find is the one you're posting from, I don't want to delete that one yet, or you won't be able to reply).
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He just wanted an admin to look at it.
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Is the PC where it's being tested a member of a domain (Specifically the domain that owns the CA)? If so, it works in IE because Windows quietly installs the root for you through AD. IE also is likely most compatible considering it's also made by Microsoft. Firefox will ignore the root as it has its own certificate stores. Chrome should rely on Windows for certificates, like IE does, but knowing google they probably have some odd value that's required, or a bug. EV certs also have a history of not working right in chrome if you google it...
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First things first, request Java in cPanel under the software section. Unfortunately, once you request it, the wait is several months to receive Java support on Johnny. Once you receive Java, you'll be able to run JSP pages, and can request a WAR file be deployed if you wish as well. If you wish to get Java faster, you will need to donate and move to Tommy, where Java can be had in about a day. Because the number of accounts on Tommy is significantly fewer, we're able to offer Java more quickly to those users than to users on Johnny.
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[Solved] Addon domain inconsistency involved
wolstech replied to innovest's topic in Customer Service
This is a known problem on johnny and is caused by high load breaking the addon domain process. Please create the subdomain innovesting.innovest.heliohost.org. After that, verify the addon domain appears in the addon domains screen. If it does, wait 12 hours and clear your cache. If it does not appear, let us know and we'll take another look at it for you. -
To clarify, the script that handles Java requests and deployments on Tommy malfunctioned while trying to process a deleted account, and subsequently removed Java from everyone on the server, which also undeployed every WAR on the server. We're slowly working to restore Java to everyone who had it, but it has to be done manually for every account. WAR files will need to be redeployed when Java shows as active in cPanel for your account.
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You do unless you buy a dedicated IP. With a dedicated IP your account gets its own IP that's not shared with anyone. This particular user has such an IP, and managed to get it blocked by a few mail providers for spam. He was the only one who got blocked because no other accounts use that IP.