wolstech
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Posts
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Everything posted by wolstech
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The account fester does not exist, so if it ever did exist, it has already been deleted.
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That account cannot be restored because it was deleted for disk space. A tommy invitation has been sent to the address associated with the account so you can create a new one. We apologize for any inconvenience this may have caused.
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It's a known issue on Tommy right now (the request script broke and removed Java from everyone on the server). It's being worked on, and once fixed you'll need to redeploy your war if it doesn't deploy on its own.
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Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator
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Can you post the contents of that script?
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This restore has failed three times in a row due to load. I'll try again later.
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Bailey's method of picking it in cPanel is correct. The Apache handler method won't work on our servers. You'll likely need to remove that handler to get PHP files to run again.
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Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
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It's suspended for phishing. Can you explain what you're planning to do with a domain that's designed to mimic a large bank? HelioHost does not tolerate phishing activity of any kind, whether it be phishing email, phishing websites, social media bots, or distribution of information or software for phishing.
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You already asked this: https://www.helionet.org/index/topic/32001-what-is-google-fetch/
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There isn't one. The server runs Linux and the ASP.NET is provided by Mono through Apache. If friendlyurls are what I think they are, you need to use .htaccess and mod_rewrite instead. A prosper IIS-based asp.net is in the works but there is a currently no estimates on when this will be available.
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That account cannot be restored because it was deleted for disk space. An invitation will be sent to the email address on file for the account in the next few minutes so you can create a new account. We apologize for any inconvenience this may have caused.
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Done. You should now be able to log in and your website should start working within 12 hours.
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Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
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Sent. Yes you can change it later from cPanel. Just be aware though that if you change it, I would not recommend using the address we originally tried to send the invite to. Since you can't receive the invite at that address, you probably won't be able to receive inactivity notifications or other communications from us either. I'd say ~95% of our users use a gmail address without issue.
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A few mail providers have blacklisted us on occasion due to abusive accounts that start spewing spam (I know Hotmail was an issue recently). We try to get unblocked as soon as we can, but it can take time unfortunately. Do you have another email address you want it sent to? Gmail usually receives them (though they do go to spam sometimes).
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Krydos needs to enable this for you. Escalating.
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Yes, Tommy offers Java/Tomcat. You can request it through cPanel, it usually takes a day or so for it to activate. Once active, you can use the same page in cPanel to deploy a WAR file, or you can upload JSP files to your public_html folder like any other script.
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WHMCS has been removed from Softaculous since it will not run on our servers.
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Unblocked. If you use https://heliohost.org/login/ this won't happen again
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The minimum is $1. If you donate less, Paypal takes it all in fees (if this happens we'll refund your donation, you're supposed to donate to us, not to Paypal's bottom line ).
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I believe it's 6...It's 4 on the other servers. The server is much faster though, so you also need to consider that the transfers and connections will be finished and closed quicker than on Johnny or Ricky. I run a ton of software myself though, and with the exception of HelioMine's backend (which has a ton of connections due to clients checking for work), I've never needed more than 1 or 2 connections concurrently, even with a significant amount of traffic on the various websites I host.
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That account is not suspended.
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It's just the name of one of our servers. Tommy is our fastest and most stable server.
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You caused severe high load. I'm going to have this looked into a bit more before we unsuspend it because we'd rather you know exactly what needs to be fixed beforehand. Otherwise you'll just cause a bunch of load and Johnny downtime.
