wolstech

That guide assumes you have a dedicated mysql server...which you do not when hosting here. You're one of thousands on a shared server. You'd need to grant these permissions using cPanel, not phpmyadmin or a command line. Create the database user account in cpanel (it's done on the MySQL Databases page), then assign the user to the database. When you assign it, it'll ask you which permissions to grant to that user on that database. Once you do that, go into the Remote MySQL page and add the IPs that need access (or add % to allow anyone to access it). You won't be able to grant reload because users are not allowed to reload the mysql server. Only root can do that since you're on a shared server. You shouldn't need any of the backup functionality mentioned in there either because cPanel can back up your databases and let you download them. That guide would work if you had a VPS because you get root access and don't share a VPS, but that's not free. With a VPS, you can install mysql on it then follow the guide as written. (If you want to do that, see https://heliohost.org/vps/ , the cheapest option would work for your application).

Email limit suspensions have to wait until the next day before they can be unsuspended. Doing it same day will just result in an instant resuspend. Since it happened today, it will need to be left suspended until midnight UTC before the counter resets and it will unsuspend.

This recovers on its own and appears to be working at this point.

You're being blocked for failed pop3 logins, so you have a misconfigured mail client somewhere. Unblocked again. Turn off all mail clients, then try resetting your password again through this link. (Link assumes you're on tommy): https://tommy.heliohost.org:2083/resetpass?start=1

Try resetting password here instead of through our website: https://tommy.heliohost.org:2083/resetpass?start=1 The one on our website fails more often than not because it's influenced by things like server load. The one built into cpanel doesn't have that problem.

Unblocked. It may take up to 10 minutes to take effect.

Krydos has to set this up for you.

That failure message happens erroneously sometimes. Your account did actually delete from what I can see since there's no account called rehub in the system.

Unarchived.

Dot.tk got bought by freenom years ago. Those two are the same thing. Biz.ly and Biz.nf are not really free domains either...they're freemium web hosts giving away subdomains like we do with heliohost.org. You can't get just a domain from them and change its NS records to use it with our services. You have to use it with their (rather outdated and crippled) hosting service.

This guy PM'd me too. Because he carpet bombed the forum and PMs looking for an unarchive, he's now the bottom of my list to do.

If he donates we can just move the Johnny account to tommy. No need to delete. For a free one, yes he needs to delete, then he can try to sign up at midnight.

Unblocked. It may take up to 10 minutes to be effective. The recommended way to transfer files is FTP. Not many people use the webdisk functionality, and I'm not even sure what the correct settings are as a result...

The account costcow1 has been unsuspended. As a reminder, hosting any sort of website that pretends to be something else (especially if it collects personal information) may result in a phishing ban. In addition, hosting any sort of money transfer or bank-related content will earn you a ban. No legitimate financial institution would host their website with us, so all such websites are considered to be illegal when found.

Your command is wrong. Try this (assuming PHP 5.6 is the desired PHP version). Note that if the script doesn't produce any output, no email will be sent. ea-php56 -q /home/ckuo/public_html/div_radar/tools/updateStocks.php 2>&1 If your script produces output but you still prefer not to receive the emails containing it: ea-php56 -q /home/ckuo/public_html/div_radar/tools/updateStocks.php >/dev/null 2>&1

There should be an option for "polite miner" or "polite resource use" (same thing, name changed in different versions) in the settings. Assuming your PC has the XMRIG or Ninjarig assignment for its mining work, that should limit the usage to a single CPU core. You will need to quit and restart the miner after changing that setting for it to take effect.

Is the Johnny account costcow1 yours? If so, I can restore that. The one you listed in the original post doesn't exist, and the similarly named one on Tommy can't be recovered because it has phishing content on it.

The Tommy account costcowh contains a money transfer phishing website and cannot be unsuspended. However, the empty account costcow1 on Johnny can be recovered because it's empty (they're nearly identical in terms of email address/IP/domain). Is this the correct account? Please be advised that hosting any sort of website that pretends to be something else (especially if it collects personal information) may result in a phishing ban. In addition, hosting any sort of money transfer or bank-related content is a quick way to earn a ban as well. No legitimate financial institution would host their website with us, so all such websites are considered to be illegal when found.

Krydos forgot to set the permissions to 644. Try it now.

This got suspended because a very similarly named account from the same part of the world phished. We assumed they were connected and banned all of them. What do you plan to use this account for?

Yes you can use your own domain. We just need to wait for Krydos to get the account to restore first. I don't know what the proper process is for changing the username of an archived account. As for the failure, it's very common on Ricky.

Unblocked. It may take up to 10 minutes to take effect.

Looks like the answer to this is "change the email address in the database for the ticket so the responses go into the abyss". I changed the email for #850633 to .old instead of .com and it finally stopped. Moving and deleting the topic didn't work, I would've expected fully deleting the topic to stop it. It also continued even after I tried moving it to Trash temporarily...

It looks like some company's support robot and our auto-reply system have gotten into an infinite loop over in the support email forum, with them reacting to each other's auto-reply. Even stranger, the certificate referenced in the email is for a similarly-named domain that isn't even ours (looks like someone else may have ripped off our name, the domain shown is heliohosting.com). (Hidden topic, mods/admins only: https://www.helionet.org/index/topic/38561-hh850633-ssl-renewal-reminder/ ) What's the proper way to stop this sort of thing?

That account could not be restored because of a server error (database owner skab32 already exists). Krydos can restore these, but the username of your account will change.