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Everything posted by wolstech
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The site is now showing for me. I just turned the AutoSSL back on since you apparently excluded for it for some reason. Your domain should have working SSL within the next hour or so. Your mistake was turning off AutoSSL to begin with. Even if you use CF, you need to leave AutoSSL enabled if you want to use the "Full SSL" or "Full SSL Strict" options on CloudFlare. Only "Flexible SSL" or "None" will work if you disable AutoSSL. Also, please keep in mind that the certificates will not renew properly if you use CloudFlare, so you'll need to remove CF (or at least put it in developer mode so it doesn't try to cache the response file) every 90 days and manually run AutoSSL to make them renew. Log for the AutoSSL run for “ocbwnl”: Monday, April 6, 2020 12:47:15 PM GMT-0400 (cPanel (powered by Sectigo)) 12:47:15 PM AutoSSL’s configured provider is “cPanel (powered by Sectigo)”. This AutoSSL provider does not poll for certificate availability immediately after a certificate request submission. Instead, it submits certificate requests then periodically polls the cPanel Store for each requested certificate and installs it after a successful retrieval. The system will record all requests, retrievals, and installations for the current AutoSSL run in this log. Analyzing “ocbwnl”’s domains … 12:47:15 PM Analyzing “admin.php.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “backup.websites.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “chat.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “conferenties.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “drive.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “privacy.policy.generator.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “sharenotes.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “team.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “video.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “web.sql.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Analyzing “wiki.omroepcomeback.ml” … 12:47:15 PM ERROR TLS Status: Defective ERROR Defect: NO_SSL: No SSL certificate is installed. 12:47:15 PM Attempting to ensure the existence of necessary CAA records … 12:47:16 PM No CAA records were created. 12:47:16 PM Verifying “cPanel (powered by Sectigo)”’s authorization on domains via DNS CAA records … 12:47:17 PM “cPanel (powered by Sectigo)” is authorized to issue certificates for all domains. 12:47:17 PM Performing HTTP DCV (Domain Control Validation) on 28 domains … 12:47:17 PM Local HTTP DCV OK: omroepcomeback.ml Local HTTP DCV OK: www.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: chat.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: mail.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: team.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: wiki.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: drive.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: video.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: cpanel.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: webdisk.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: webmail.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: sharenotes.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: conferenties.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: web.sql.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.chat.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.team.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.wiki.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: admin.php.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.drive.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.video.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.sharenotes.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: backup.websites.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.conferenties.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.web.sql.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.admin.php.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.backup.websites.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: privacy.policy.generator.omroepcomeback.ml (via omroepcomeback.ml) Local HTTP DCV OK: www.privacy.policy.generator.omroepcomeback.ml (via omroepcomeback.ml) 12:47:17 PM No local DNS DCV is necessary. 12:47:17 PM Processing “ocbwnl”’s local DCV results … 12:47:17 PM Analyzing “admin.php.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “backup.websites.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “chat.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “conferenties.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “drive.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “privacy.policy.generator.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “sharenotes.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “team.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “video.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “web.sql.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM Analyzing “wiki.omroepcomeback.ml”’s DCV results … 12:47:17 PM AutoSSL will request a new certificate. 12:47:17 PM The system will attempt to renew the SSL certificates for the websites (admin.php.omroepcomeback.ml: admin.php.omroepcomeback.ml www.admin.php.omroepcomeback.ml), (backup.websites.omroepcomeback.ml: backup.websites.omroepcomeback.ml www.backup.websites.omroepcomeback.ml), (chat.omroepcomeback.ml: chat.omroepcomeback.ml www.chat.omroepcomeback.ml), (conferenties.omroepcomeback.ml: conferenties.omroepcomeback.ml www.conferenties.omroepcomeback.ml), (drive.omroepcomeback.ml: drive.omroepcomeback.ml www.drive.omroepcomeback.ml), (omroepcomeback.ml: omroepcomeback.ml www.omroepcomeback.ml mail.omroepcomeback.ml webmail.omroepcomeback.ml cpanel.omroepcomeback.ml webdisk.omroepcomeback.ml), (privacy.policy.generator.omroepcomeback.ml: privacy.policy.generator.omroepcomeback.ml www.privacy.policy.generator.omroepcomeback.ml), (sharenotes.omroepcomeback.ml: sharenotes.omroepcomeback.ml www.sharenotes.omroepcomeback.ml), (team.omroepcomeback.ml: team.omroepcomeback.ml www.team.omroepcomeback.ml), (video.omroepcomeback.ml: video.omroepcomeback.ml www.video.omroepcomeback.ml), (web.sql.omroepcomeback.ml: web.sql.omroepcomeback.ml www.web.sql.omroepcomeback.ml), and (wiki.omroepcomeback.ml: wiki.omroepcomeback.ml www.wiki.omroepcomeback.ml). 12:47:19 PM The cPanel Store received “chat.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886053) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:20 PM The cPanel Store received “omroepcomeback.ml”’s certificate order. (Order Item ID: 882886065) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:22 PM The cPanel Store received “drive.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886081) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:23 PM The cPanel Store received “video.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886097) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:25 PM The cPanel Store received “backup.websites.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886109) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:26 PM The cPanel Store received “web.sql.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886125) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:27 PM The cPanel Store received “admin.php.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886133) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:28 PM The cPanel Store received “wiki.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886149) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:29 PM The cPanel Store received “privacy.policy.generator.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886161) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:31 PM The cPanel Store received “team.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886181) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:32 PM The cPanel Store received “sharenotes.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886185) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. 12:47:33 PM The cPanel Store received “conferenties.omroepcomeback.ml”’s certificate order. (Order Item ID: 882886201) The system will periodically poll the cPanel Store for the issued certificate and then install it after a successful retrieval. The system has completed “ocbwnl”’s AutoSSL check.
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What version of PHP are you using?
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The DNS change hasn't propagated and is still resolving to CF. Lets give it some time to see if it updates. Your account looks good on our end, but the AutoSSL won't get a certificate until the domain resolves properly, and we can't do anything else until the domain works anyway.
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This looks like DNS propagation failure, probably on Freenom's part (they're notorious for system issues). I can't even resolve your domain from my PC (i get an NXDOMAIN on a general query through Comcast DNS, and "No response from server" if I query HelioHost directly). Most major DNS servers are returning either NXDOMAIN or CloudFlare as your name servers. This tool shows your DNS is correct: https://bybyron.net/php/tools/dns_records.php?domain=tarkeshwarpatil.tk&rec=ALL So it's not on our end. Until the DNS propagates (if it ever does...we've been having lots of weird issues with DNS not propagating in the past few weeks), most things won't even know that site exists.
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First things first...he's still in violation of the TOS for two accounts. He needs to also delete his Johnny account nteeuwen before we go further. An individual person can only have one account. Second, remove CF and change your name servers to ours. We cannot provide support for any account using CloudFlare because it hides the DNS settings we need to see, and it also has known incompatibilities with our service, SSL being one of them. It can be made to work, but it requires jumping through hoops, and the first step is getting the account to work without it.
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Unblocked. It can take up to 10 minutes to be effective.
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Sent.
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[Solved] Lily - Error 503 - Service Unavailable
wolstech replied to paladino's topic in Escalated Requests
Great to hear Let us know if you need anything else. -
You need to delete the entire account. You are not allowed to have two accounts, so you’re not permitted to create a new one until the old one is gone entirely.
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Failed SFTP logins. Make sure you use only your cpanel username and password for SFTP. If you use additional ftp accounts feature in cpanel, those accounts should use plain ftp on port 21. Unblocked.
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Failed POP3 logins...you have a mail client with the wrong credentials somewhere. Unblocked.
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[Solved] Lily - Error 503 - Service Unavailable
wolstech replied to paladino's topic in Escalated Requests
Application pool has been restarted and the 503 error has cleared. Is your domain supposed to be showing a 404 error though? (Lily installed 6 months worth of back updates on Friday night, I'm wondering if something broke...) -
Unblocked. It can take up to 10 minutes to be effective.
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That can't be restored because the archive was missing. Invite sent.
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Username for that is actually gamepug. Unarchived. It may take up to 2 hours to work.
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Probably tried too soon. It takes 10-15 minutes to actually unblock, sometimes longer if the server is busy. He tried after 5...
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Unarchived. Also, your username is jacobal1, not jacobale.
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[Solved] Page is not working @ Joomla Update to v3.9.14
wolstech replied to fuzmic's topic in Escalated Requests
So, I decided to back up and update the site on Lily...and got it to work. I had to use these settings to make it work, the first two attempts with lower numbers for execution time and upload_max_filesize failed: max_execution_time: 300 memory_limit: 128M post_max_size: 128M upload_max_filesize: 128MThe update for that site was 3.9.5 to 3.9.16. -
I wouldn't go that far... The only major issue with Joomla here is that it will not update. It runs fine but the updater will fail and hose the install if you try it.
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[Solved] Page is not working @ Joomla Update to v3.9.14
wolstech replied to fuzmic's topic in Escalated Requests
Considering I manage a few Joomlas myself across 3 servers (none on our cpanel servers, though one is on Lily) and exactly zero will update, I'd blame the product...it's either bad code or bad documentation. Odds are it has some very particular requirements for the updater that most servers don't meet...hostgator is probably one of the few that do. What I would like to know is what that requirement is... -
[Solved] Page is not working @ Joomla Update to v3.9.14
wolstech replied to fuzmic's topic in Escalated Requests
Post max size is already set to 64M. http://krydos.heliohost.org/71/phpinfo.php As I said earlier, it's not the server, their product is just broken. I have a joomla install running outside of here (granted I'm on a WIMP instead of LAMP server) with values much higher than we'd ever consider here, it still won't update... -
Failed IMAP logins...you have a misconfigured mail client somewhere and need to check the username and password on every device you have set up to check your email. Unblocked.
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Please clear your cache. I'm able to connect to https://edvicon.org without any sort of error. Your certificate is valid for these domains: DNS Name=edvicon.heliohost.org DNS Name=cpanel.edvicon.heliohost.org DNS Name=edvicon.org DNS Name=mail.edvicon.heliohost.org DNS Name=mail.edvicon.org DNS Name=webdisk.edvicon.heliohost.org DNS Name=webmail.edvicon.heliohost.org DNS Name=www.edvicon.heliohost.org DNS Name=www.edvicon.org
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That folder is where the system looks for a special file used for domain validation for the cert. Comodo connects to your domain over plain http and expects to find that file there to verify the domain is valid. If you have a redirect of some kind in your document root, the verification won't be able to find the file and you won't get a certificate.
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The permissions changes didn't save it looks like...your test.php was still 664 (note the center 6...) even though you tried to change it to 644. As soon as I changed it, the script worked fine: https://www.websoftops.de/test.php
