wolstech

IP unblocked. Also, try resetting your password here: https://tommy.heliohost.org:2083/resetpass?start=1 The one on our website fails more often than not these days due to server load.

That's normal for Johnny. MySQL crashes a lot because Johnny is very overloaded. It recovers on its own, but will go down when load spikes. Luigi's recommendation to move servers is the best solution. Tommy rarely if ever has this issue.

Use something like this (you can replace the numbers in ea-php56 to change PHP versions, 54, 55, 56, 70, 71, 72 are supported.) ea-php56 -q /home/username/path/to/file.php Also, I would suggest not running right at midnight for load reasons. If you need it run around that time, set it for a few minutes before or after (e.g. 0:06 or 23:57)

Banned accounts delete themselves after a set period of time. We do not honor requests to remove them sooner in case they're needed for an investigation or evidence. If you need the domain released, we can do that so you can reuse it though. Do you want the domain released?

Pricing is non-negotiable. If you need more than 1GB extra, you would need to consider a VPS. https://heliohost.org/vps/

If you need something scheduled on lily, let me know and I can add it to the scheduler. I would need the command line for the command to run and the schedule you want it to run on.

As expected, user set up a paypal phishing site and is now permanently banned.

It looks like you created a second account (rexx25). I've banned that one because having two accounts is against the rules... Also, the fact you're in Nigeria isn't helping things considering that nearly all of the phishing we see comes from Nigeria or Indonesia.

Krydos can probably install these for you

Krydos has to enable this manually for each database and user...

You shouldn't even be able to use a custom php.ini file, those are supposed to be disabled here. Nonetheless, allow_url_fopen should be enabled globally anyway

Unsuspended. Please review our terms of service before you use your account, most notably the below sections. If we detect any violation for the below, you will receive a permanent ban and will lose your data. Also, please keep in mind that we are based in the USA and follow USA law when enforcing our terms of service.

Let's see about having these installed.

This one was suspended due to being very high risk. It should've been listed as Suspicious, not Phishing, on the suspension reason. Apologies for that one. Anyway, your domain looks just like most phishing sites we see, you used a vpn when registering to hide your location, and the same VPN and IP range (can't tell which one, but my system says ExpressVPN) has been attributed to 7 actual phishing sites in the past month. Most "customer service pages" end up phishing in our experience, usually asking for login or credit card info. Can you explain what you're planning to do with it?

Once it gets a certificate, Apache has to restart before it will work. Unlike the account/domain setup, the SSL install process usually takes several hours to complete. Your account was created 58 minutes ago.

Done. Please clear your cache and flush your DNS if you see a queued page or 404 error. Thank you for the donation.

Moving...

Done. It might take up to 2 hours to start working.

This is running but might take a while...it's still 0% done after 10 minutes.

Tommy is the most stable of the three, but I can say that Mysql sometimes lags or crashes on just about all of the servers at random when load spikes (which it's been doing a lot lately) so database errors are not terribly uncommon. They're usually transient though, recovering quickly (in a minute or less in most cases) as the server suspends the abusive user and load drops to normal. You can see the load spikes and historical performance here: http://heliohost.grd.net.pl/monitor/ If you need 100% stability, you'd need to buy a VPS, which will help isolate you from the load caused by other users and give you an entire operating system install to yourself. https://heliohost.org/vps/

We'll need to look into this one further. It's showing as active, but it doesn't work either. The main domain doesn't resolve and changing it did not fix it...

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.

Firefox 40 is ancient by tech standards. We had that version at work for the longest time and had to get off of it because so many things were starting to become problematic. For reference, it's 33 versions out of date...version 73 just came out not long ago for consumer use, and the enterprise extended support version is on 68...

Ouch. That's a lot of memory. Something on your site is either broken, too heavy to run here, or suddenly became very popular... Please fix this issue quickly. Unsuspended.

You could just set up a custom error page for 500 errors. Then you can put whatever content you want on those error screens.