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Everything posted by wolstech
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0.6 is $0.60...two is more than enough.
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We ask for $1 USD, which is currently about 75 INR.
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You're on Johnny, not tommy, and that's why the wait is so long. Tommy has an estimate of May 9 if you move servers and request it on tommy. In fairness to everyone else, we do not offer any option to skip the java line.
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[Solved] How to enable OUTPUT BUFFERING in Johnny?
wolstech replied to Zinou Kadi's topic in Escalated Requests
This is a Krydos question. He might be able to set this up, he may not. I know as of now that it's not supported. In case he is able to make this work, what version of PHP are you using? -
Unarchived. It can take up to 2 hours to start working.
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This will never work even when configured correctly. The server uses SNI to determine which site to serve, so it must be accessed using a domain name.
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Unarchived. It may take a few hours to start working.
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Processes for user sgdn have been terminated.
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/tmp was full. This should now be fixed.
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@Luigi: /tmp was full. Accounts will not unsuspend when tmp is full. This was also the cause of mysql being down for the past six hours. Unsuspended.
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/tmp was full again. User banned and spaced freed. It might take a few minutes to for MySQL to come back up. Different user than last time, but same cause: Image Magick.
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This is not supported. As Luigi said above a VPS would be your best option if you need to do this for some reason.
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@Kursatu: Please check your PMs.
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@Luigi: You can use a Johnny account with Lily, no need for a Tommy account. I'll PM the user shortly.
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Imap block is caused by an incorrect mail client configuration. He has something like a phone that’s checking his email with the wrong password.
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[Solved] Default Domain Script - Default Domain Does Not Change
wolstech replied to collierl's topic in Customer Service
Just realized you typo'd the domain in your second post that I referred to above (left out the e...). Yeah, the correctly spelled one is registered. -
Step 1 is to not use Wordpress. It's notorious for this. You're the fifth or sixth case in the past week with hacked WP that got used for phishing. Step 2 is to check your email for an invite to create a replacement account.
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[Solved] Default Domain Script - Default Domain Does Not Change
wolstech replied to collierl's topic in Customer Service
That domain isn't even registered. You need to buy that from a registrar and point it to us before it can be set up. For example: https://www.namecheap.com/domains/registration/results/?aff=102467&domain=cybersavmarketing.com -
It's banned for phishing. Did you use Wordpress by chance? We've been having a lot of users with WP get hacked lately (WP is a notoriously insecure product, so I'm not surprised) and they almost always end up with the hacker putting a phishing site on their account...
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Unarchived.
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Nope you're good. As long as the certificate is showing as valid and installed in cPanel, it's a matter of waiting. In good conditions, it shouldn't take more than 2 hours to work, though load sometimes can make it take longer...
- 5 replies
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- SSL not configured
- ssl
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(and 1 more)
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Did you just install it? After you install SSL using that guide, you have to wait several hours for Apache to restart before it works.
- 5 replies
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- SSL not configured
- ssl
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(and 1 more)
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[Solved] Suspended: hh_lemmy728
wolstech replied to clueless's topic in Suspended and Queued Accounts
Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. -
@Luigi: That will break AutoSSL. Forced SSL redirects and AutoSSL are not compatible with each other unless special rules are added for the verification files in the .well-known folder...it needs an exception because these files MUST be accessed over plain HTTP to verify domains. This is what I use: RewriteEngine On RewriteCond %{HTTPS} !=on RewriteCond %{REQUEST_URI} !^/\.well-known/acme-challenge/[0-9a-zA-Z_-]+$ RewriteCond %{REQUEST_URI} !^/\.well-known/pki-validation/[A-F0-9]{32}\.txt(?:\ Comodo\ DCV)?$ RewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
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That account is not suspended. The main domain on your account is working properly. If there’s a domain not working, what domain is it? Also, as a reminder, we highly recommend not using Wordpress. It’s horribly insecure.