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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. Krydos will need to figure out why that failed (I downloaded the cpmove-animecafe.tar.gz and it tested OK, so not a corrupt archive), but the good news is it appears his account was empty anyway aside from a single 5KB postgres DB. There's nothing in public_html, mail, or mysql. I'd think the easy fix here is to send an invite and if he wants that DB, we can just email the .sql to him or leave it in his home folder and he can restore it manually.
  2. VPSes are usually handled by Krydos, so I'll pass this to him. To answer your number 2 and 3 though, a VPS is a bare OS installation by default. It comes with no software beyond the OS, but you get full root access, so you can just install Apache and PHP on it and host a website (which is what most people do with one). Krydos can help with this if you ask He can also move a Tommy account's data to the VPS for you. Your access and administration of a VPS is just what the OS provides (for linux you get a command line via SSH, for Windows you get remote desktop), and whatever you install (I believe some have installed free cPanel alternatives like VestaCP to reduce the amount of command line usage). Also, the Windows ones don't include a license.
  3. IP unblocked (failed IMAP logins, which was probably due to mail clients checking your mail while suspended). As for the load, Krydos would be able to tell you more about that.
  4. Done. You're on Tommy now. Thank you for the donation.
  5. Verified. Moving...
  6. Our system sees no records at all for that domain: https://bybyron.net/php/tools/dns_records.php?domain=funkypickle.tk&rec=NS Either they're not set, or the update failed on Freenom's end.
  7. Split from other topic. Please don't bump a post from 9 months ago. Krydos has to set this up.
  8. He changed it while I was in the middle of changing it, so yes
  9. This was another failed main domain change. The .heliohost.us domains really don't like being set by the main domain change script...it was correct in the admin tools, but WHM had the lunars.us still which is why it didn't work.
  10. See https://www.helionet.org/index/topic/42299-suspendedotuoluuokohiagmailcom/ If you see an inactive page, please clear your cache. It's not suspended, and you can't get your other account back because you already have an account.
  11. .br is infamous for not working well because of their backwards policy that requires hosts to set up first (.br and eu.org are the only providers like this). If you try, it'll fail because our system expects them to set up first, and their systems expects us to set up first... The domain tegmen.com.br has been manually parked on top of wmenezes.heliohost.org. Please set your name servers to the ones you listed and wait a few hours for the domain to start working
  12. It makes sense. The more popular it becomes, the more crap they shove in to keep the userbase growing, and the more sloppy the code becomes as they rush those features out the door to meet demand. Moodle has always been a mess honestly, but it's gotten worse lately.
  13. Please check your PMs.
  14. I'll set a Lily account up shortly and send the information by PM.
  15. Krydos might be able to help identify the cause of the load. As for VPS payment, if you can't use PayPal, we can also accept skrill or even cryptocurrency.
  16. There are ways to learn something without phishing...
  17. Gone.
  18. Is the account valpros yours? That's the account that has that domain on it, and it's active. Please be aware you're not allowed to have two accounts, so valpros needs to be be deleted if you want the other account back.
  19. Try it now. I think I got it correct...
  20. What IP needs access?
  21. We don't allow remote access by default. Krydos has to specifically enable it if you want it. Since the username and database name are in the error, I'll escalate this to be set up.
  22. Apache didn't come back up after the server crashed again (it crashed and was found turned off, apparently the same as the other day). What needs to be done to start Apache since WHM and /scripts/restartsrv_httpd refuse to let me restart it (gives a message about a build in progress)?
  23. Turns out yesterday's crash was the same way. It's been turned back on again and is booting up.
  24. My guess is someone is crashing it. The weird part though is that the Ricky VM is *turned off* (?????), whereas I'd expect a panic or it to be unresponsive if crashed. I'm not sure if this is intentional (Krydos could be doing something) or if something happened. I'd restart it, but I don't know if K is doing anything with it/its disks at the moment so don't want to mess with it. We're actually planning to rebuild Ricky in the near future anyway. In the meantime, once it is running again, would you prefer to be moved to Johnny?
  25. You need to use NS records pointed to ns1.heliohost.org and ns2.heliohost.org. The shared IP is 65.19.141.67 since you're on Johnny, however our service will not function correctly if you aim a domain here with it. Also, be aware that if you use Cloudflare, you'll probably want to remove it. It's not fully supported and has been known to cause all sorts of weird issues, especially relating to email functionality.
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