wolstech

My fault. You're one of the few Tommy users who doesn't use the normal IP. Your account is on 64.62.151.106 instead of 65.19.141.77. I just updated the DNS records on our name server to use the right IPs. Give it a few hours to propagate and it should work.

Ricky hasn't accepted new users since 2021 and is being decomissioned in the next few weeks. The only servers available are Johnny and Tommy, and Tommy requires a donation.

Please clear your cache. I see a website titled "Real time data" with a login form on your domain.

Please check your email for a link to reset your password.

Account sanjivbaral associated with the forum user dazee has been unsuspended.

Merged since they're the same user. You're suspended for having more than one account. Users are only allowed one account. Which one of these do you want to keep?

PHP is supported on Lily, you should be able to just upload an index.php and have it work. I think the server defaults to one of the PHP 7.x versions) but I can put whatever version you want on your account if a different one is needed.

That account was on the old cpanel Johnny which got hacked and all the accounts were turned into phishing sites. It was deleted over a year ago at this point. An invite for a new account has been sent to you.

Please check the email address associated with your account for a link to reset your password.

Added. It'll take an hour or two to start working. Please make sure the DNS is pointed to 65.19.141.77 / 2001:470:1:1ee::2002 or is using our nameservers.

These fail a lot, though this one is weird in that I don’t even see a failure in the logs. Krydos can manually unarchive it.

Changed. It may take up to 2 hours to work. Please ensure DNS is set to our name servers or that an A record is created pointed at 65.19.141.77

Sent. Please check the email address associated with your account for a link to reset your password.

What exactly isn't working for you? Is it saying your password is incorrect? If so, we can email you a link to reset your password.

I looked at the scheduler settings and realized cron is set to run commands using a shell that's chrooted...you'd never see /usr/bin when / is set to your home folder. Krydos will need to look at this again.

/usr/bin is a system folder that lives outside of your home folder. You can't see it but should still be able to run the programs in it by name through the scheduler. Does this not work for you? If not, I wonder if Plesk blocks calls /usr/bin for normal users? If that's the case, then Krydos would need to find another solution or its possible that C++ code is simply not supported (you're the first person to ever try doing this on our Plesk-based service...the method he describes worked perfectly on cPanel).

Python must be run as a CGI script and not called from PHP. We don't allow exec/shell_exec/proc_open and similar functions for security reasons.

Added. It'll take up to 2 hours to start working.

There isn't one. We have to add those for you just like domains. To my knowledge we aren't even working on the integrations yet, so no ETA on when it'll be offered. It'll likely wait until we have the server for Morty since we need a server that's empty so we can break it repeatedly if needed during testing. The original plan had been to do this with Johnny instead when we first built it, but then Tommy filled up before the migrations finished and we had to put a bunch of Tommy users on Johnny instead.

We usually have to manually email password resets. The account is not suspended or anything, so do you want me to send a link to reset the password?

Krydos can help you with this.

Added. It may take up to 2 hours to start working.

Please check the spam folder in your gmail account for the invite (they almost always end up in spam for Gmail users). If you can't find it in there, let us know and we'll resend it.

Are you the same person as this request? https://helionet.org/index/topic/56099-didnt-receive-the-link-for-the-server/?do=getNewComment

You use Gmail, so it will likely be in your spam folder. I can confirm an invite was sent, according to the database that invite is still waiting for you to complete registration. If you can't find it, let me know and I'll resend it for you.