wolstech

Unarchived.

Unarchived.

Domain parked. Your old account is djj by the way, not flexo.

It failed due to high load. We'll try again later.

Unblocked. The domain change script will give a bad password error if the server is overloaded when you try to change your domain. If that happens and you know the password is right, try again later or ask us to change it for you. Also, please keep in mind the script cannot be used to change your domain to a .heliohost.us subdomain (we have to do that for you).

Donation verified. What is your account's username so I can move it to Tommy?

Unarchived.

The 20 character one was too long (max length is 18 if I remember right). Also, passwords cannot contain spaces or quotes.

We do not recommend it...it's infamous for causing all sorts of weird issues with our service (it can break Auto SSL and is known to cause email problems among other things). That said, it does mostly work if you get your site working then let it copy the zone records. Finally, please keep in mind that we will not provide any support for domains that are using cloudflare. If you ask for support with these domains, you'll be asked to remove Cloudflare before we will provide assistance.

Unarchived.

Working on it...

Krydos is the only one who can fix this and he hasn't been online since Thursday. You'll need to wait until he sees this to have it fixed.

Unblocked again. I'm not seeing anyone else with imap blocks other than what appear to be abuse, so you probably have a phone or something that has mail set up that you forgot about.

The Flask rewrite rules are interfering with it. Those rules take all requests except requests to media, admin_media, or flask.wsgi and force them through flask. Assuming the cgi-bin folder you're using is in the same folder as the flask app, you need to add an exception for cgi-bin under the RewriteBase line: RewriteRule ^(cgi-bin/.*)$ - [L]

Krydos is the only one who can set that second VPS up for you. He hasn't been on recently. When he sees this he'll set it up. I moved the Johnny account you have to Tommy since there was a $1 donation (this is typically why $1 donations are made). Do you want this account moved back to Johnny?

Krydos has to do the VPS. Moving the Johnny account now

Unblocked.

Unblocked. It was for failed imap logins, probably because something was checking mail while you were suspended. If you can't find the cause, let us know and I'll have Krydos take a look for you.

Whatever you're running is either broken or WAY too heavy to run here. Please fix the issue quickly. Unsuspended.

Unarchived.

It appears to be jio on Tommy. Unarchiving....

Unblocked. It may take a few minutes to be effective.

What database user will be used to access the database?

It was blocked from before he moved most likely. The fun part here is that the website can lie about being blocked if you move servers while blocked, because the site just checks if your IP is in the master block list in the account system, even though the actual block is server specific. If he had used https://tommy.heliohost.org:2083/ he probably would've been able to log in while he was blocked, since he was only blocked on Johnny. As for unexplained blocks, it's almost always caused by either FTP or mail clients repeatedly retrying bad passwords when this happens.

He only escalated it, he doesn’t have the ability to unarchive it. I normally would on archive it for you, but I’m on mobile so I can’t do it at the moment. If Krydos or Byron sees it before me they’ll do it, otherwise I’ll take care of it tomorrow morning.